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Incident Manager
Jersey City or Lehi
HybridFull Time
Bachelor’s degree; experience in Incident Management in production; ITIL; AWS; monitoring/observability tools; incident tooling; strong communication.
AWS, CloudWatch, Dynatrace, Splunk, Nagios, Jira, ServiceNow, PagerDuty
1mo
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Senior Incident Manager
Cary, North Carolina, United States
OnsiteFull Time
Technical fluency, operational rigor, strong leadership and communication under pressure; experience leading incident response and improving incident programs in cross-functional environments.
1mo
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Incident Manager
San Mateo, California, United States
$111k-$147k/yr RemoteFull Time
5+ YOE5+ years in technical operations or incident management; 2+ years leading high-severity incidents; cloud/SaaS experience; 24x7 operations; strong communicator; bachelor degree in CS/IT or equivalent.
ITIL, Incident Management tooling, Bash, Python, JavaScript
1mo
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Incident Manager
Atlanta or Remote
$88k-$131k/yr OnsiteFull Time
5+ YOE5+ years in incident/service management; experience handling high-severity incidents; knowledge of PLCs, SCADA, WES/WMS; familiarity with Salesforce, ServiceNow, Jira; strong communication; ability to lead cross-functional teams.
Salesforce, ServiceNow, Jira Service Desk, AutoStore, Dematic, Honeywell Intelligrated, Swisslog, Ignition, PRTG, DataDog, Grafana
2w
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Incident Manager
United States or Texas or San Francisco
$104k-$146k/yr RemoteFull Time
5+ YOE5+ years in incident management/SRE/production operations for cloud-native systems; lead high-severity incidents; cloud (AWS/Azure/GCP) and observability expertise; log analysis; scripting (Python/Go/Bash); BS/MS in CS/CE or related field.
AWS, Azure, GCP, Datadog, Elasticsearch, Splunk, Cloud Logging, OpenTelemetry, Prometheus, Grafana, Python, Go, Bash, Apache Spark, Delta Lake, MLflow
1w
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Senior Incident Manager
Johnston or Iselin or Boston
$100k-$135k/yr OnsiteFull Time
5+ YOELead enterprise incident response for P1/P2 incidents; 5+ years in IT service/incident management; ServiceNow experience; ITIL knowledge; strong written and verbal communications.
ServiceNow
5d
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Incident Manager Senior - ACC Major Incident Manager
San Antonio, Texas, United States
$103k-$198k/yr HybridFull Time
5+ YOE5+ years in IT operations/ITSM, 2+ years managing major/high-severity incidents, experience with enterprise IT, ServiceNow and cloud platforms, strong communication and incident leadership skills.
ServiceNow, AWS, Azure, GCP
1w
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IT Incident Manager
Pittsburgh, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years leading major incident management in large enterprise IT; ITIL v4 Foundation required; experience with ITSM platforms, xMatters, post-incident reviews, RCA, dashboards and SLA/KPI reporting.
xMatters, Ivanti Neurons, Microsoft Teams, Dynatrace, ControlUp, SolarWinds, ThousandEyes
1mo
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Senior Incident Manager
United States or San Jose
$125k-$195k/yr RemoteFull Time
8+ YOE8+ years in incident management/SRE/infrastructure operations; experience with large-scale distributed infrastructure, data center operations, GPU clusters, networking, cloud platforms; incident frameworks (ITIL/SRE); strong leadership, communication, and stakeholder management.
PagerDuty, ServiceNow, Jira, Datadog, Prometheus, Grafana, Incident command system (ICS)
1mo
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Senior Incident Manager
Illinois, United States
$101k-$151k/yr HybridFull Time
3+ YOEExecute Major Incident processes, manage P1/P2 lifecycles, coordinate cross-team resolution, document incident timelines; 3+ years technical operations/support experience; ITIL/ITSM certification preferred; strong communication and organization.
Relativity, ITIL v3, ITIL v4, ITSM
2mo
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Incident Response Manager, Enforcement
San Francisco or New York City or Washington
$310k-$375k/yr OnsiteFull Time
Experience in trust and safety operations, incident response, cross-functional escalations, and program management at a tech company.
SQL, Dashboards, Spreadsheets
1mo
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Incident Manager III
Arlington, Virginia, United States
OnsiteFull Time
5+ YOEActive TS/SCI clearance required, ability to obtain DHS suitability, 5+ years cyber incident management experience, knowledge of incident response methodologies, NIST 800-62 and FISMA, familiarity with NCCIC scoring, and desired certifications such as GCIH, GCFA, GISP, GCED, CCFP, or CISSP.
NIST 800-62, FISMA, NCCIC National Cyber Incident Scoring System
1d
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T4 Incident Manager
Charleston, South Carolina, United States
OnsiteFull Time
Experience in incident coordination or escalation management; strong communication, documentation, and prioritization skills; able to work calmly under pressure and review queue trends and operational reporting.
2w
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Manager, Incident Response
San Francisco or New York City
$300k-$400k/yr OnsiteFull Time
Proven incident commander experience, built and run 24/7 on-call programs, people management of senior responders, cross-functional incident leadership across cyber/physical/OT, disclosure-grade incident handling.
1mo
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Incident and Escalation Manager
San Francisco, California, United States
$180k-$250k/yr HybridFull Time
8+ YOE8+ years in incident/escalation/technical support or TPM at scale; experience building incident programs, running incident commander rotations, customer RCA, and working with incident tooling; strong written and verbal communication.
PagerDuty, incident.io, Opsgenie, Slack
2d
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Major Incident Manager
Sacramento, California, United States
$102k-$125k/yr HybridFull Time
5+ YOE3+ MgmtITIL Foundation required; 5+ years information security experience, 3+ years managing security incident resolution; bachelor\u0002s degree in IT or equivalent; strong cloud, network, and incident response skills.
2w
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Major Incident Manager
Wilmington, Delaware, United States
$80k-$85k/yr OnsiteFull Time
8+ YOEBachelor's degree required, local to Wilmington, minimum 8 years experience (8–10 preferred) with 3+ years as Major Incident Manager, strong communication, RCA and incident documentation skills.
1w
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Staff Incident Manager
United States or Europe or Spain or Amsterdam or Belgium or Germany or Italy or Asia or Europe or France or Japan or Netherlands or Shanghai or Beijing
RemoteFull Time
7+ YOE7+ years running major incident response, on-call ownership, strong distributed-systems knowledge, hands-on with observability and paging tools (Datadog, PagerDuty/OpsGenie), postmortem practice, excellent communication.
Datadog, PagerDuty, OpsGenie
1w
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Incident Management Lead
Deerfield, Illinois, United States
$100k-$130k/yr OnsiteFull Time
6+ YOE3+ Mgmt6+ years ITSM experience with 3+ years as Major Incident Manager/Incident Commander, ITIL 4 certification, Azure incident tooling experience, ServiceNow expertise, stakeholder and incident KPI reporting skills.
Azure Monitor, Azure Service Health, Log Analytics, Application Insights, Microsoft Teams, ServiceNow, Azure SQL, ExpressRoute, Azure Active Directory (Entra ID), Microsoft 365 Service Health Dashboard
1mo
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Incident Manager
Littleton, Colorado, United States
$115k/yr OnsiteFull Time
4+ YOEBachelor's in CS/CE/IT required, 4 years telecom/wireless experience, experience managing 4G/5G NOC shifts, network/transport/PaaS/gNB config, Jira, WCS app suite, SNOW, IBM, Watson, troubleshooting MOPs, KPI/SLA, and customer complaint resolution.
Jira, WCS app suite, SNOW, IBM, Watson
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