Databricks: A unified platform for data analytics and artificial intelligence.
5+ YOE5+ years in incident management/SRE/production operations for cloud-native systems; lead high-severity incidents; cloud (AWS/Azure/GCP) and observability expertise; log analysis; scripting (Python/Go/Bash); BS/MS in CS/CE or related field.
Incident Manager Senior - ACC Major Incident Manager
San Antonio, Texas, United States
$103k-$198k/yrHybridFull Time
USAA: Provides insurance and banking to the military community.
5+ YOE5+ years in IT operations/ITSM, 2+ years managing major/high-severity incidents, experience with enterprise IT, ServiceNow and cloud platforms, strong communication and incident leadership skills.
AppleNASDAQ: AAPL: Designs and sells consumer electronics, software, and online services.
Experience leading high‑stakes incident response, technical fluency, operational rigor, and strong communication and leadership under pressure to protect user experience.
IRENNASDAQ: IREN: Operates renewable-powered data centers for AI and Bitcoin mining
5+ YOEBachelor's in CS/Data Science/Statistics or equivalent; 5+ years incident management; ITIL; CMDB concepts; Jira Service Management; 24x7 IOC/NOC with 12-hour shifts.
Jira Service Management, CMDB, Observability, Automation, ITIL
Austin or New York City or San Francisco or United States or Seattle
$330k-$380k/yrOnsiteFull Time
Fluidstack: Provides high-performance cloud GPU infrastructure for AI development.
Proven incident response leadership across cloud, endpoint, network and physical environments; experience building detection, playbooks, and forensic tooling; strong investigation, reporting, and threat-hunting skills.
Western UnionNYSE: WU: Facilitates global money transfers and cross-border digital payments.
8+ YOE8+ years application/infrastructure operations experience, 4+ years major incident management, Bachelor's in computer science or equivalent, crisis leadership, global stakeholder collaboration, strong analytical and communication skills in English.
6+ YOE6+ years in cybersecurity operations/incident response, strong Microsoft Security experience, KQL proficiency, cloud (Azure/AWS) incident investigation, AI/automation in security, bachelor's or equivalent, executive communication skills.
Microsoft Security, KQL, Azure, AWS, SIEM, XDR, security copilots
McLane: Distributes food and consumer products to retailers and restaurants.
3+ YOE3+ years major incident or IT operations experience, ITIL knowledge (Foundation v4 preferred), bachelor\u0002s in IT or equivalent experience, strong communication, decision-making, and incident management skills.
Sarasota or Tallahassee or Chicago or Denver or The Woodlands
$86k-$171k/yrOnsiteFull Time
Crowe: Global professional services firm providing audit, tax, and consulting.
Perform incident detection, triage, containment, root cause analysis, documentation, post-incident reviews, threat intelligence integration, training delivery, and ensure compliance with policies and regulations.
Stamford or Atlanta or Chicago or Boston or Minneapolis or Charlotte or New York City or Philadelphia or Austin or Dallas or McLean
OnsiteFull Time
KPMG: Global professional services network providing audit, tax, and advisory.
5+ YOE5+ years incident response experience, bachelor\u0002s degree or equivalent, hands-on SIEM/EDR/DLP experience, strong stakeholder management, ability to lead investigations and present to executives.
SIEM, EDR, DLP, threat intelligence platforms, NIST, SANS
City of Dallas: Provides municipal government and public services for Dallas residents.
2+ YOE2 years law enforcement or investigative experience; Associates in Criminal Justice/Investigation; Texas driver license; ability to operate vehicles, conduct interviews, prepare reports, and use Microsoft Office; knowledge of accident investigation.
Microsoft Word, Microsoft Excel, Microsoft Outlook
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
4+ YOE4+ years cybersecurity experience with 2+ years leading incident response in MSP/MSSP environments; hands-on investigations across endpoint, identity, cloud, email, and network; strong communication and leadership under pressure.
SentinelOne, CrowdStrike, Microsoft Defender, Elastic/ELK, Microsoft 365, Entra ID, Azure, AWS, EDR/XDR, SIEM
2+ YOE2+ years incident or project management/SOC operations experience, bachelor’s in related field or equivalent, familiarity with SIEM/EDR/forensics, strong communication and organizational skills, on-call participation, located in Dallas-Fort Worth area.
CPS Energy: Municipal utility providing electricity and natural gas services in Texas.
Experience leading IT incident, problem, change management and NOC teams; strong communication, KPI analysis, process improvement, and remote workforce leadership skills.
Austin or Charleston or Charlotte or Harrisburg or Miami or Nashville or Pittsburgh or Raleigh
$128k-$199k/yrOnsiteFull Time
K&L Gates: A global integrated law firm providing legal services across multiple regions and industries.
5+ YOE5+ years in IT operations/ITSM, ITIL 4 Foundation required, hands-on ServiceNow ITSM experience, Major Incident leadership, CMDB/CSDM knowledge, strong communication and decision-making skills.
PanTeXas Deterrence, LLC: Manages and operates the Pantex nuclear security facility.
Investigate and coordinate escalated security incidents across hybrid environments, use Splunk for log correlation, analyze network and endpoint telemetry, execute containment playbooks, and document findings.
Splunk, Microsoft Azure, Microsoft 365, Amazon Web Services (AWS), Cisco Firewalls, Nozomi Networks, EDR, SIEM