69 it desk jobs at 47 companies in Washington, DC
3mo
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IT Service Desk Lead
Washington, District of Columbia, United States
OnsiteFull Time
7+ YOELead enterprise IT service desk; 7+ years; TS clearance; Bachelor's preferred; ITIL/HDI preferred; ServiceNow/ITSM experience.
ServiceNow, ITSM, ITIL, HDI, HDI Support Manager Certification
3w
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IT Service Desk Technician
Arlington, Virginia, United States
$75k-$85k/yr OnsiteFull Time
3+ YOE3+ years IT service desk experience; Linux/Windows/macOS administration; scripting (PowerShell,Bash); experience with Jira or ServiceNow; strong customer service and troubleshooting skills.
Linux, Windows, macOS, Microsoft 365, PowerShell, Bash, Jira, ServiceNow, Cisco, Juniper, Palo Alto
2w
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IT Service Desk Agent
Bethesda, Maryland, United States
$30-$41/hr HybridFull Time
3+ YOE3+ years IT service desk experience with ServiceNow, Microsoft O365, VPN, Active Directory, Windows/Mac, mobile troubleshooting; strong customer service and communication skills; Associates degree or equivalent.
ServiceNow, Microsoft O365, VPN, Active Directory, Windows, Mac, iOS, Android
5d
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IT Help Desk Specialist
Alexandria, Virginia, United States
OnsiteFull Time
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
2mo
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IT Help Desk Technician
Washington, D.C., District of Columbia, United States
HybridFull Time
5+ YOE5+ years help desk/IT support experience, experience with Windows 11 and Microsoft 365, strong troubleshooting and communication skills, ability to support enterprise environments, bachelor’s degree preferred, relevant certifications a plus.
Windows 11, Microsoft 365
1w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
1w
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IT Service Desk Specialist II
Quantico, Virginia, United States
OnsiteFull Time
4+ YOEBachelor's degree, 4+ years as an IT service desk specialist, active Secret clearance, U.S. citizenship, IAT Level II certification, and CompTIA Security+ certification required.
ServiceNow, PCs, Laptops, Printers, CAC
2mo
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IT Service Desk Lead- Top Secret Cleared
Washington, District of Columbia, United States
$160k/yr OnsiteFull Time
Bachelor’s degree and expert-level IT service desk leadership in ITIL v4, incident management, and service desk operations.
ServiceNow, BMC Remedy, Jira Service Management
1mo
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IT Service Desk Specialist – Level III
Fort Belvoir, Virginia, United States
OnsiteFull Time
6+ YOE6+ years IT/service desk experience, bachelor's in IT/CS or equivalent, CompTIA CASP+ or CISSP preferred, ability to obtain/maintain Tier 3 clearance, advanced troubleshooting and ticket documentation skills.
1mo
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Scientific IT Service Desk Manager
Bethesda, Maryland, United States
$98k-$132k/yr OnsiteFull Time
General Dynamics Information TechnologyNYSE: GD: Provides mission-critical IT services to government and defense organizations.
5+ YOE3+ MgmtManage multi-tier IT service desk supporting scientific computing and laboratory environments; ITSM (ServiceNow) experience, heterogeneous endpoint support, cybersecurity compliance, team leadership and service improvement experience.
ServiceNow, Windows, macOS, Linux, iOS
1mo
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IT Help Desk Specialis
Washington, District of Columbia, United States
OnsiteContract
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
3d
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IT Help Desk I
Fairfax, Virginia, United States
$45k-$65k/yr OnsiteFull Time
2+ YOETwo years of corporate IT experience, troubleshooting and customer service skills, security knowledge, hardware and software support abilities, strong communication, and reliable transportation. U.S. work authorization required.
Microsoft Office 365, Adobe Suite, Encompass, Microsoft Active Directory, Microsoft Intune, Autopilot, Spiceworks, ConnectWise, ZenDesk, LogMeIn, GoToAssist, ScreenConnect, Encompass 360, Windows 10
14h
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IT Help Desk SPECIALIST
Upper Marlboro, Maryland, United States
OnsiteFull Time
College diploma or university degree in computer science or 2 years equivalent experience; PC hardware, software, ticketing, troubleshooting, communication, and customer service skills required.
Remedy, ServiceNow, Okta, NinjaOne, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
14h
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IT Help Desk SPECIALIST
Upper Marlboro, Maryland, United States
OnsiteFull Time
2+ YOERequires a computer science diploma or degree or equivalent experience, ticketing-system experience, hardware troubleshooting, desktop software support, research, communication, prioritization, and problem-solving skills.
Remedy, ServiceNow, Okta, NinjaOne, Microsoft Windows, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
4w
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IT Service Desk Technician
Arlington, Virginia, United States
$68k-$75k/yr OnsiteFull Time
3+ YOESecret clearance and Security+ required; 3+ years service desk support; experience with Windows 11, Microsoft Office 365, ServiceNow; strong communication and customer-service skills; ability to be onsite M–F 7:30–4:00.
Windows 11, Microsoft Office 365, ServiceNow, ITIL, Zoom, Microsoft Teams, Mac OS
1w
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Senior IT Service Desk Specialist
Washington, District of Columbia, United States
$62k-$99k/yr HybridFull Time
3+ YOEBachelor's +3yrs IT experience (or equivalent); ITIL knowledge; experience with Freshservice, Microsoft 365/Teams/SharePoint, Azure AD/Entra ID, Intune; queue management, incident communications, on-call availability.
Freshservice, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Azure AD/Entra ID, Intune, Power Automate, PowerShell
1d
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IT Service Desk Analyst I
Towson, Maryland, United States
$54k-$84k/yr FieldFull Time
1+ YOEHigh school education and one year of technical support call center experience required. Requires Windows, Microsoft Office, and technical troubleshooting skills; hospital experience and certifications preferred.
Windows 10, Microsoft Office, Microsoft Active Directory
5d
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IT Service Desk Specialist Level II
Bethesda, Maryland, United States
$85k-$92k/yr OnsiteFull Time
4+ YOEFour years of relevant experience, bachelor's degree, active Secret clearance, IAT II and CE designations, and advanced troubleshooting, ticketing, escalation, and end-user support skills.
DoD 8570.01-M, SLA
3mo
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IT Help Desk Tier 1
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
3w
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IT Service Desk Operations Program Manager
Alexandria, Virginia, United States
$97k-$162k/yr OnsiteFull Time
8+ YOEBachelor's degree, minimum 8 years managing enterprise help desk/service desk operations, 8 years federal customer service experience, ITIL Foundation, ability to obtain Public Trust clearance.
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