7 it help desk manager jobs at 7 companies in Dallas, TX
2mo
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IT Help Desk Analyst
Plano, Texas, United States
OnsiteFull Time
Provide IT support for end users, manage hardware/software deployments and inventory, administer accounts (Okta, Active Directory), troubleshoot networking and A/V, and operate ServiceNow; prior help-desk experience preferred.
ServiceNow, Okta, Sentinel One, FortiClient, ZOHO ManageEngine, Crestron, Neat Bar, ClickShare, Microsoft Teams, Zoom, Microsoft Windows, Microsoft Office Suite, Microsoft Surface, HP printers, Cisco VoIP, Avigilon Altra, Active Directory, Azure, Microsoft Intune, Office 365 Admin Portal, UPS
1mo
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IT Help Desk Agent- Part time
Dallas, Texas, United States
OnsitePart Time
3+ YOEHigh school diploma required; 3+ years IT help desk/service desk experience; ticketing and incident management exposure preferred; CompTIA A+/Network+/Security+ and Microsoft certifications preferred; strong troubleshooting and communication skills.
Microsoft Office, Windows
1mo
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IT Help Desk Specialist
Plano, Texas, United States
$28-$33/hr RemoteFull Time, Part Time
Provide first-line technical support, troubleshoot hardware/software/network issues, manage tickets, install and configure devices, assist with user accounts; proven help-desk experience and strong communication required.
Microsoft Windows, Office 365, help desk ticketing software, remote support tools
3mo
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IT Help Desk Support II
Plano, Texas, United States
OnsiteFull Time
2+ YOE2+ years help desk or technical support experience in SaaS/cloud environments; strong hardware, OS, network, identity (Azure AD/Entra ID) and endpoint management (Intune/MDM/MAM) skills; ITSM/ticketing, AV/Zoom/Teams Rooms, troubleshooting, mentoring, and strong communication.
Microsoft Entra ID, Microsoft Azure Active Directory, Microsoft Intune, Microsoft Office 365, Zoom, Microsoft Teams Rooms, MDM, MAM, ITSM, SaaS, AV
1mo
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Help Desk Analyst and IT Coordinator
Dallas, Texas, United States
OnsiteFull Time
3+ YOE3+ years IT support experience, Microsoft 365 and Windows proficiency, MSP/vendor coordination, ticketing and asset management, strong communication and problem-solving; bachelor's preferred.
Microsoft 365, Microsoft Teams, Microsoft Outlook, OneDrive, Microsoft SharePoint, Windows, MFA
1mo
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IT Service Delivery & End User Operations Manager
Dallas or Frisco
OnsiteFull Time
5+ YOE5+ MgmtBachelor's or equivalent experience, 5+ years IT operations/service delivery leadership, Help Desk/Desktop Support management, ServiceNow/ITSM experience, strong leadership, analytical and communication skills.
ServiceNow, Epic, Microsoft Intune, SCCM, KACE, Absolute, SolarWinds, ManageEngine
1mo
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IT Support Engineer
Dallas, Texas, United States
OnsiteFull Time
3+ YOE3+ years help-desk/customer support experience, Associates degree preferred (or additional IT/business experience), proficiency with Apple iOS and Microsoft Windows 11, O365, Intune, Defender, Azure AD, patch management; strong communication and analytical skills.
Apple iOS, Microsoft Windows 11, O365, Microsoft Intune, Microsoft Defender, Microsoft Azure AD, Patch management