119 it help desk manager jobs at 112 companies in United States
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IT Help Desk Manager
Crestview Hills or Covington
OnsiteFull Time
Thomas More University: Private Catholic university offering liberal arts and professional programs.
3+ YOEBachelor's in IT or related, 3+ years IT support/help desk experience, supervisory experience, skilled in ticketing and knowledge management, strong communication and instructional skills.
Global Rescue: Provides medical, security, and crisis evacuation services to travelers.
Provide IT help desk support, network administration, and vendor management; Windows 11, 365, Entra ID/AD; bilingual English/Spanish; support US and international users, onsite.
Fortinet FortiGate, Fortinet Switches, FortiAP, Windows 11, Microsoft 365, Entra ID, Active Directory, AWS, Azure, PBX
Epiphany Dermatology: Operates medical and cosmetic dermatology clinics across the United States.
Provide technical support and triage via help desk ticketing; troubleshoot hardware, software, network and user account issues; manage hardware procurement and remote troubleshooting; escalate and document resolutions.
Nuvem: Provides pharmacy technology and management services to healthcare providers.
Provide hybrid on-site IT help desk support, configure and maintain endpoints and network infrastructure, manage onboarding/offboarding and ticketing, support Office 365/Azure, and travel up to 25% with on-call rotation.
Windows, Apple, IoT, network printers, mobile phones, cameras, NVRs, ticketing systems, Microsoft Office 365, Azure, Azure Active Directory, Windows Server, Cisco routers, SonicWall, FortiGate, virtual machines, VDI, POS systems, Mobile Device Management (MDM)
Leading Technology Composites: Manufacturers of advanced composite armor and aerospace components.
Experience in help desk or IT support, strong Windows and Microsoft Office skills, familiarity with Active Directory, Power Apps, Power BI, basic networking, remote support, ticketing and asset management, strong communication and troubleshooting.
Windows, Microsoft Office, Microsoft Power Apps, Microsoft Power BI, Active Directory, SIEM
Dayton Freight Lines: Regional provider of less-than-truckload freight transportation services.
4+ YOEA.S. in Information Technologies or 4 years help desk experience; IT fundamentals and hardware/network troubleshooting; strong communication, time management, and analytical skills; experience with VoIP and Cisco CallManager.
Cisco Unified Communications Manager (CallManager), Cisco Webex VOIP Phone System, VoIP, DIDs, IBM iSeries/I (AS/400), Viking paging equipment, Fujitsu Document scanners, Zebra Handheld Computers, iOS, Android, HP Printers, Lanier Printers, Windows 11, Microsoft 365, BMC Desktop Management, Chrome, Firefox, Edge, In-House Developed Software
TCP Software: Cloud-based workforce management and employee time tracking software.
2+ YOE2+ years help desk or technical support experience in SaaS/cloud environments; strong hardware, OS, network, identity (Azure AD/Entra ID) and endpoint management (Intune/MDM/MAM) skills; ITSM/ticketing, AV/Zoom/Teams Rooms, troubleshooting, mentoring, and strong communication.
Microsoft Entra ID, Microsoft Azure Active Directory, Microsoft Intune, Microsoft Office 365, Zoom, Microsoft Teams Rooms, MDM, MAM, ITSM, SaaS, AV
RQ Construction: Designs and builds commercial and government infrastructure projects.
3+ YOEHS diploma, 3+ years IT end-user support experience, CompTIA A+ required; Network+/Security+ or Microsoft credentials preferred; experience managing hardware, Microsoft 365, and supporting field/office users.
Associate degree or equivalent; provide end-user support, manage and aid server administration in ESXi, troubleshoot Windows and networking, and travel between locations up to 50%.
ESXi, Microsoft Windows Server 2008 R2, Microsoft Windows Server 2012 R2, Microsoft Windows Server 2016, Microsoft Windows Server 2019, Windows 10, Windows 11, RDS, Microsoft SQL, Microsoft Exchange, IIS, ShoreTel, FortiGate, SonicWall, Microsoft 365 (O365), Microsoft Active Directory
Graham Construction: Builds commercial and healthcare facilities across the Midwest region.
2+ YOETwo+ years IT help desk experience; associate degree in IT or related field; proficiency with Windows, macOS/iOS, Active Directory, O365, and endpoint management; strong communication and customer service.
Apple iOS, Windows Server, Active Directory, Office 365, Microsoft Endpoint Manager
Tecta America: Provides national commercial roofing installation, repair, and maintenance services.
8+ YOE8+ years IT experience, college degree or equivalent, fluent Spanish and English, expert Windows and Intune skills, Active Directory and endpoint management experience.
Intune, Patch My PC, SentinelOne, Active Directory, O365, Azure Entra ID, Windows 10, Windows 11, Office 365, Manage Engine ServiceDesk Plus, Autopilot
Arcadia University: Private university providing undergraduate and graduate degree programs.
3+ YOEBachelor's degree and 3+ years relevant experience, experience leading technicians, proficiency with Google Workspace, Microsoft Intune, Active Directory/Entra, Windows/macOS; CompTIA A+/Network+ or ITIL preferred.
Google Workspace, Microsoft Intune, Microsoft Active Directory, Microsoft Entra, Windows, macOS, ITIL
The People Concern: Provides social services and housing for vulnerable populations in Los Angeles.
3+ YOEAssociate's degree or equivalent, 3+ years IT experience, CA driver’s license and vehicle insurance, knowledge of helpdesk operations, strong communication and leadership skills.
B4 Phish alert platform, VoIP, Jive, RingCentral, Verizon IPC, Apple iPhone, Windows, macOS, VPN, LDAP, Microsoft Word, Microsoft Excel
F. Schumacher & Co.: Designs and manufactures luxury fabrics, wallpapers, and home furnishings.
5+ YOE1+ Mgmt5+ years IT support experience with 1–2 years leading teams; experience with Jira Service Management, Zendesk or FreshDesk; endpoint management (macOS/Windows, Kandji/Intune); Microsoft o365 and cloud (Azure/AWS) familiarity.
Jira Service Management, Zendesk, FreshDesk, Azure, AWS, macOS, Windows, Kandji, Intune, Microsoft o365
Grand River Health: Provides community-owned medical and long-term care services in Colorado.
0+ YOEProvide customer support and technical assistance for software and hardware; manage tickets; troubleshoot issues and perform routine maintenance.
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
7+ YOE3+ Mgmt7+ years IT support, 3+ years people leadership, high school diploma, experience with Microsoft O365/Windows/Active Directory, vendor management, strong troubleshooting and communication skills.
Integrated Services for Behavioral Health: Provides mental health, addiction treatment, and housing services.
3+ YOEAssociate degree or A+ certification, 3+ years helpdesk experience in Microsoft Windows environments, knowledge of Microsoft 365, networking, mobile device management, and strong customer service skills.
DMI: Provides end-to-end digital transformation and managed IT services.
Provide Tier II endpoint support for Windows/macOS, imaging, MDM, identity administration, ticket management, incident response, and automation; bachelor\u0002s degree in IT or related field required.
Ivanti EPM, KACE, JAMF, Microsoft Intune, Microsoft Entra ID, Active Directory, Windows Event Viewer, macOS Console, Nessus, BitRaser, AWS
Wightman: An employee-owned full-service architectural, civil engineering, and land surveying firm serving clients throughout the Great Lakes region.
Provide technical support via phone, email, ticketing and Teams; troubleshoot hardware/software; manage helpdesk tickets; perform routine workstation and conference room checks; travel to regional offices.
Microsoft Office 365, Microsoft Teams, Microsoft OneDrive, Microsoft OneNote, Autodesk, Adobe, Bluebeam
TransCore: Provides electronic tolling and intelligent traffic management solutions.
2+ YOE2-3 years helpdesk experience; associate degree or related; Windows OS and Office; strong customer service; analytical; effective communication; time management; willingness to work extra hours.