HiringCafe
Join our community

5 it help desk manager jobs at 4 companies in Washington, DC

1w
Save
Mark Applied
Hide
IT Help Desk Specialist
Alexandria, Virginia, United States
OnsiteFull Time
Lawelawe Technology Services
Lawelawe Technology Services: Provides IT and digital solutions to federal government agencies.
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
Job PostingView all
4w
Save
Mark Applied
Hide
IT Service Desk Operations Program Manager
Alexandria, Virginia, United States
$97k-$162k/yr OnsiteFull Time
NTT DATA
NTT DATA: Global provider of IT and business consulting services.
8+ YOEBachelor's degree, minimum 8 years managing enterprise help desk/service desk operations, 8 years federal customer service experience, ITIL Foundation, ability to obtain Public Trust clearance.
Job PostingView all
2d
Save
Mark Applied
Hide
IT Support Specialist
Fairfax, Virginia, United States
HybridFull Time
Concept Plus
Concept Plus: Delivers enterprise IT services for federal government agencies.
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
Job PostingView all
1w
Save
Mark Applied
Hide
Corporate IT Manager
Reston, Virginia, United States
$140k/yr HybridFull Time
RIVA Solutions
RIVA Solutions: Delivers digital transformation and IT solutions to government agencies.
7+ YOERequires 7+ years of corporate IT experience, Microsoft ecosystem administration, endpoint and identity lifecycle management, help desk leadership, compliance frameworks, projects, vendors, budgets, documentation, and BC/DR planning.
Microsoft 365, Microsoft Entra ID, Azure, Exchange Online, SharePoint Online, Teams, Microsoft Intune, Microsoft Defender, Power Platform, Power Automate, Power BI, Slack, Microsoft Excel, AI, NIST 800-171, CMMC, ISO 27001, CMMI, ITIL
Job PostingView all
1mo
Save
Mark Applied
Hide
IT Service Mgr
Arlington, Virginia, United States
$80k-$130k/yr OnsiteFull Time
ValidaTek
ValidaTek: Provides IT modernization and systems engineering for federal agencies.
5+ YOE5+ years help desk support in DoD environments, bachelor’s degree, HDI Support Center Manager certification, TS/SCI clearance, knowledge of Tech Control equipment, networking, incident and change management, strong oral/written communication.
Switches, Encryption devices, Network Operation Consoles, DISAC 310-175-9
Job PostingView all