Washington, D.C., District of Columbia, United States
HybridFull Time
Covington & Burling: Global law firm providing legal and regulatory counseling services.
5+ YOE5+ years help desk/IT support experience, experience with Windows 11 and Microsoft 365, strong troubleshooting and communication skills, ability to support enterprise environments, bachelor’s degree preferred, relevant certifications a plus.
2+ YOETwo years of corporate IT experience, troubleshooting and customer service skills, security knowledge, hardware and software support abilities, strong communication, and reliable transportation. U.S. work authorization required.
Microsoft Office 365, Adobe Suite, Encompass, Microsoft Active Directory, Microsoft Intune, Autopilot, Spiceworks, ConnectWise, ZenDesk, LogMeIn, GoToAssist, ScreenConnect, Encompass 360, Windows 10
Custom Software Systems: Provides IT modernization and data solutions for government agencies.
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
IT Help Desk Specialist (Windows, macOS & Endpoint Management)
Washington, District of Columbia, United States
$10k-$300k/yrOnsiteFull Time, Contract
WINTrio: An IT services firm delivering endpoint, cloud, cybersecurity, and systems integration solutions for federal and commercial customers.
Experience supporting enterprise Windows and macOS endpoints, administering Intune/JAMF/Ivanti/KACE, managing Azure AD/Active Directory and MFA, troubleshooting hardware/software, and applying endpoint security best practices.
Microsoft Intune, JAMF, Ivanti Endpoint Manager (EPM), KACE, Microsoft Entra ID (Azure AD), Active Directory, Microsoft 365, Windows 10, Windows 11, macOS, iOS, Android, Windows Event Viewer, macOS Console, Microsoft Azure, Microsoft Teams, Microsoft Outlook
Intuitive MachinesNASDAQ: LUNR: Provides lunar exploration spacecraft and space-based data services.
3+ YOE3+ years IT support or systems administration experience; Windows and server administration; Active Directory, Microsoft 365, Azure AD/Entra ID experience; networking fundamentals; familiarity with NIST 800-171/CMMC.
Active Directory, Microsoft 365, Azure AD/Entra ID, Windows Server, Group Policy, VMware, Hyper-V, Jira
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
DEX Imaging: Sells and services office printers and document management software.
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
DLHNASDAQ: DLHC: Provides health and national security solutions for federal agencies.
1+ YOEBachelor's degree plus 1 year or associate degree plus 3 years of relevant IT experience; Google Workspace, Microsoft 365, Slack, ServiceNow, customer communication, and ability to obtain Public Trust clearance.
Google Sites, Google Workspace, Microsoft 365, Slack, ServiceNow, ITSM, Google Workspace, Microsoft 365, COTS, GOTS, SLA
Protect Democracy: Defends democratic institutions and the rule of law.
3+ YOE3+ years IT help-desk or systems administration experience; Google Workspace or Microsoft 365 administration; Apple device support and MDM; security-first mindset; strong interpersonal and multitasking skills; successful background check required.
Google Workspace, Microsoft 365, Mobile Device Management (MDM)
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
RIVA Solutions: Delivers digital transformation and IT solutions to government agencies.
7+ YOERequires 7+ years of corporate IT experience, Microsoft ecosystem administration, endpoint and identity lifecycle management, help desk leadership, compliance frameworks, projects, vendors, budgets, documentation, and BC/DR planning.
Microsoft 365, Microsoft Entra ID, Azure, Exchange Online, SharePoint Online, Teams, Microsoft Intune, Microsoft Defender, Power Platform, Power Automate, Power BI, Slack, Microsoft Excel, AI, NIST 800-171, CMMC, ISO 27001, CMMI, ITIL
Wiley Rein: Full-service law firm providing legal and regulatory counsel.
1+ YOE1+ year help-desk experience; high school diploma required (bachelor's preferred); familiarity with hardware, Windows, ServiceNow, Adobe Suite; ability to lift up to 50 lbs; strong communication and customer-service skills.
ValidaTek: Provides IT modernization and systems engineering for federal agencies.
5+ YOE5+ years help desk support in DoD environments, bachelor’s degree, HDI Support Center Manager certification, TS/SCI clearance, knowledge of Tech Control equipment, networking, incident and change management, strong oral/written communication.
College of Southern Maryland: Regional community college providing higher education and vocational training
2+ YOEAssociate degree or trade school in computer/technology, 2+ years help-desk/technical customer service experience, audiovisual and desktop support skills, customer service and communication abilities.
Red River: Provides IT solutions and managed services for government and enterprise clients.
1+ YOEAssociate degree or equivalent,1–3 years help desk/desktop support,strong Windows knowledge,ticketing/ITSM experience,customer service skills,U.S. citizenship required.
Windows, macOS, ticketing systems, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, Active Directory, Group Policy, Teams Rooms, VPN
Piedmont Global Language Solutions: Global provider of translation, interpretation, and language training services.
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
Boland: Commercial HVAC systems, services, and energy solutions provider.
1+ YOEPursuing an IT degree, 1–2 years IT experience preferred, familiar with computer hardware/software, Microsoft Power Platform helpful, able to lift 40 lbs, strong communication and client-service skills.
Herndon or Chantilly or Fairfax or Falls Church or Manassas or McLean or Reston or Vienna or Virginia
$64k-$106k/yrRemoteFull Time
SercoLondon Stock Exchange: SRP: Provides professional outsourcing services to governments worldwide.
5+ YOEAssociate degree or equivalent experience, 5+ years in IT service or help desk work, ITIL environment experience, ticketing platform expertise, SLA monitoring, and ability to travel up to 10%.
Guidance Residential: Provides Shariah-compliant home financing through a-ownership model.
Help-desk experience or internship, knowledge of Windows, macOS, Microsoft Office and Office 365, strong customer service and communication skills, ability to explain technical concepts and follow processes.
Jira, Microsoft Office, Remote Desktop, VPN, Microsoft Exchange, Windows 7, Windows 10, Windows Server 2008/2012, Microsoft Office 365, Mac OSX