38 it help jobs at 31 companies in Hyattsville, MD
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IT Help Desk Technician
Washington, D.C., District of Columbia, United States
HybridFull Time
Covington & Burling: Global law firm providing legal and regulatory counseling services.
5+ YOE5+ years help desk/IT support experience, experience with Windows 11 and Microsoft 365, strong troubleshooting and communication skills, ability to support enterprise environments, bachelor’s degree preferred, relevant certifications a plus.
Custom Software Systems: Provides IT modernization and data solutions for government agencies.
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
2+ YOETwo years of corporate IT experience, troubleshooting and customer service skills, security knowledge, hardware and software support abilities, strong communication, and reliable transportation. U.S. work authorization required.
Microsoft Office 365, Adobe Suite, Encompass, Microsoft Active Directory, Microsoft Intune, Autopilot, Spiceworks, ConnectWise, ZenDesk, LogMeIn, GoToAssist, ScreenConnect, Encompass 360, Windows 10
Melwood: Provides job training and employment for people with disabilities.
College diploma or university degree in computer science or 2 years equivalent experience; PC hardware, software, ticketing, troubleshooting, communication, and customer service skills required.
Remedy, ServiceNow, Okta, NinjaOne, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
Lawelawe Technology Services: Provides IT and digital solutions to federal government agencies.
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland or United States
OnsiteFull Time
DEX Imaging: Provides office imaging equipment and managed document solutions.
2+ YOEIT Helpdesk Tier 1 support; high school diploma; 2+ years experience; CompTIA A+ preferred; knowledge of Windows, Mac OS X, Google Workspace and Office 365; hardware peripherals; strong customer service.
Windows, Mac OS X, Google Workspace, Office 365, Printers, Scanners, VPN
Dallas or Orlando or Doral or Denver or Chicago or Owings Mills or Arlington or Richmond or Charlotte or North Charleston or Jacksonville or Nashville or Cleveland
OnsiteFull Time
DEX Imaging: Sells and services office printers and document management software.
2+ YOEProvide first-line IT support to internal users; troubleshoot hardware/software issues; remote assistance; onboarding hardware setup.
Windows, Mac OS X, Google Workspace, Office 365, VPN, TCP/IP
Intuitive MachinesNASDAQ: LUNR: Provides lunar exploration spacecraft and space-based data services.
3+ YOE3+ years IT support or systems administration experience; Windows and server administration; Active Directory, Microsoft 365, Azure AD/Entra ID experience; networking fundamentals; familiarity with NIST 800-171/CMMC.
Active Directory, Microsoft 365, Azure AD/Entra ID, Windows Server, Group Policy, VMware, Hyper-V, Jira
DLHNASDAQ: DLHC: Provides health and national security solutions for federal agencies.
1+ YOEBachelor's degree plus 1 year or associate degree plus 3 years of relevant IT experience; Google Workspace, Microsoft 365, Slack, ServiceNow, customer communication, and ability to obtain Public Trust clearance.
Google Sites, Google Workspace, Microsoft 365, Slack, ServiceNow, ITSM, Google Workspace, Microsoft 365, COTS, GOTS, SLA
Concept Plus: Delivers enterprise IT services for federal government agencies.
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
Protect Democracy: Defends democratic institutions and the rule of law.
3+ YOE3+ years IT help-desk or systems administration experience; Google Workspace or Microsoft 365 administration; Apple device support and MDM; security-first mindset; strong interpersonal and multitasking skills; successful background check required.
Google Workspace, Microsoft 365, Mobile Device Management (MDM)
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
RIVA Solutions: Delivers digital transformation and IT solutions to government agencies.
7+ YOERequires 7+ years of corporate IT experience, Microsoft ecosystem administration, endpoint and identity lifecycle management, help desk leadership, compliance frameworks, projects, vendors, budgets, documentation, and BC/DR planning.
Microsoft 365, Microsoft Entra ID, Azure, Exchange Online, SharePoint Online, Teams, Microsoft Intune, Microsoft Defender, Power Platform, Power Automate, Power BI, Slack, Microsoft Excel, AI, NIST 800-171, CMMC, ISO 27001, CMMI, ITIL
Wiley Rein: Full-service law firm providing legal and regulatory counsel.
1+ YOE1+ year help-desk experience; high school diploma required (bachelor's preferred); familiarity with hardware, Windows, ServiceNow, Adobe Suite; ability to lift up to 50 lbs; strong communication and customer-service skills.
ValidaTek: Provides IT modernization and systems engineering for federal agencies.
5+ YOE5+ years help desk support in DoD environments, bachelor’s degree, HDI Support Center Manager certification, TS/SCI clearance, knowledge of Tech Control equipment, networking, incident and change management, strong oral/written communication.
US Health Partners: National platform supporting independent cardiovascular and vascular practices.
3+ YOEAssociate's or bachelor's degree in IT or related field, or equivalent experience; 3+ years in IT support; desktop, server, networking, application, telephony, and help desk support skills.
Red River: Provides IT solutions and managed services for government and enterprise clients.
1+ YOEAssociate degree or equivalent,1–3 years help desk/desktop support,strong Windows knowledge,ticketing/ITSM experience,customer service skills,U.S. citizenship required.
Windows, macOS, ticketing systems, Microsoft 365, Exchange Online, Teams, SharePoint Online, OneDrive, Entra ID, Intune, Active Directory, Group Policy, Teams Rooms, VPN
College of Southern Maryland: Regional community college providing higher education and vocational training
2+ YOEAssociate degree or trade school in computer/technology, 2+ years help-desk/technical customer service experience, audiovisual and desktop support skills, customer service and communication abilities.