15 it help specialist jobs at 11 companies in Dranesville, VA
5d
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IT Help Desk Specialist
Alexandria, Virginia, United States
OnsiteFull Time
3+ YOEBachelor’s degree in a related field, 3–5 years of end-user technical support, operating systems and hardware proficiency, ticketing system experience, inventory management, desk-side support, and US citizenship.
Windows, macOS, Microsoft Certified, ServiceNow, IT Service Management (ITSM), VPN
1d
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IT Help Desk SPECIALIST
Upper Marlboro, Maryland, United States
OnsiteFull Time
College diploma or university degree in computer science or 2 years equivalent experience; PC hardware, software, ticketing, troubleshooting, communication, and customer service skills required.
Remedy, ServiceNow, Okta, NinjaOne, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
1d
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IT Help Desk SPECIALIST
Upper Marlboro, Maryland, United States
OnsiteFull Time
2+ YOERequires a computer science diploma or degree or equivalent experience, ticketing-system experience, hardware troubleshooting, desktop software support, research, communication, prioritization, and problem-solving skills.
Remedy, ServiceNow, Okta, NinjaOne, Microsoft Windows, Identity and Access Management (IAM), Remote Monitoring and Management (RMM)
1mo
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IT Help Desk Specialis
Washington, District of Columbia, United States
OnsiteContract
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
1w
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IT Support Specialist
Alexandria, Virginia, United States
$46k-$55k/yr OnsiteFull Time
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
2d
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Healthcare IT Support Specialist
Greenbelt, Maryland, United States
OnsiteFull Time
3+ YOEAssociate's or bachelor's degree in IT or related field, or equivalent experience; 3+ years in IT support; desktop, server, networking, application, telephony, and help desk support skills.
EMR, NextGen, EHR, TCP/IP, DNS, DHCP, VoIP, SIP, IVR, CompTIA A+, Network+, Server+
1d
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IT Support Specialist
Fairfax, Virginia, United States
HybridFull Time
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
3w
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Sr. IT Support Specialist
Arlington, Virginia, United States
OnsiteFull Time
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
1w
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IT & Business Operations Specialist
Arlington, Virginia, United States
$60k/yr HybridFull Time
3+ YOERequires 3–4 years of help desk experience, a bachelor's degree or equivalent technical certifications, Microsoft 365 proficiency, ticketing-system experience, strong communication, organization, confidentiality, and prioritization skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Jira, ServiceNow, Zendesk
3w
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IT Support Specialist - TS/SCI with Polygraph
Vienna, Virginia, United States
$80k-$108k/yr OnsiteFull Time
3+ YOE3+ years IT support experience providing Tier 1/2 help desk and remote desktop support, VTC support (Microsoft Teams, WebEx, Skype), hardware/software deployment, ticketing systems, and strong customer service skills.
Microsoft Teams, WebEx, Skype
2mo
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IT Administrator (Deskside Support Specialist)
Washington, District of Columbia, United States
OnsiteFull Time
5+ YOEBachelor’s degree or equivalent experience; 5+ years IT help desk/technical support; AD/Windows/Microsoft Office; strong customer service.
Active Directory, Windows operating system, Microsoft Office, IT ticketing system, Cisco networking equipment, VPNs
1mo
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Sr. AI Technology IT Support Specialist
Woodlawn, Maryland, United States
$113k-$223k/yr OnsiteFull Time
10+ YOEBachelor's degree, 10+ years IT experience, ability to obtain Public Trust clearance, experience administering AI infrastructure, help desk/support experience, strong documentation and troubleshooting skills.
1mo
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AI Technology IT Support Specialist (Mid-Level)
Baltimore or Woodlawn
$80k-$157k/yr OnsiteFull Time
7+ YOEBachelor's degree,7+ years IT experience,ability to obtain Public Trust clearance,experience with AI infrastructure,help desk support,technical documentation and governance.
4d
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IT/Helpdesk Spt Spec I
Fredericksburg or Dahlgren
$41k-$58k/yr OnsiteFull Time
0+ YOEGED or high school diploma; 0–2 years of customer-facing technical support experience; proficiency with Microsoft 365, Windows, Zendesk, and video conferencing; ability to obtain Secret clearance.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
4d
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IT/Helpdesk Spt Spec I
Fredericksburg or Dahlgren
$41k-$58k/yr OnsiteFull Time
0+ YOE0–2 years of customer-facing technical support experience; proficiency with Microsoft 365 and Windows Operating Systems; hardware, software, network, A/V, documentation, and customer support skills. GED or high school diploma required.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
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