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2 it help specialist jobs at 1 company in Front Royal, VA

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IT Support Specialist
Fairfax, Virginia, United States
HybridFull Time
Concept Plus
Concept Plus: Delivers enterprise IT services for federal government agencies.
3+ YOERequires 3–5 years of Tier 2 IT help desk or technical support experience, Microsoft 365 administration, SharePoint, Teams, OneDrive, and Jira Service Management experience; regulated-environment experience preferred.
Microsoft 365, SharePoint Online, Microsoft Teams, OneDrive for Business, Jira Service Management (JSM), Entra ID (Azure AD), Microsoft 365, SSO, SAML, API, CMMC, NIST, ISO, HIPAA, Oracle
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Customer Support Team Lead - IT
Harrisonburg, Virginia, United States
$58k/yr OnsiteFull Time
James Madison University
James Madison University: Public research university offering undergraduate and graduate educational programs.
Lead and support an IT help desk team; advanced troubleshooting, Windows and macOS expertise, Microsoft 365 and identity management knowledge, ticketing and data reporting, strong communication and supervisory skills.
Windows, macOS, Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Okta, IT service management
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