10 it help specialist jobs at 9 companies in Triangle, VA
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IT Help Desk Specialis
Washington, District of Columbia, United States
OnsiteContract
Custom Software Systems: Provides IT modernization and data solutions for government agencies.
Provide enterprise endpoint and desktop support for Windows/macOS, imaging, Active Directory/Entra ID administration, MDM, Ivanti/KACE/JAMF/Intune experience, strong troubleshooting and security-focused practices.
Windows, macOS, Active Directory, Microsoft Entra ID, Ivanti EPM, KACE, Sentinel, VSOC, JAMF, Microsoft Intune, Event Viewer, macOS Console, BitRaser, AWS
IT Help Desk Specialist (Windows, macOS & Endpoint Management)
Washington, District of Columbia, United States
$10k-$300k/yrOnsiteFull Time, Contract
WINTrio: An IT services firm delivering endpoint, cloud, cybersecurity, and systems integration solutions for federal and commercial customers.
Experience supporting enterprise Windows and macOS endpoints, administering Intune/JAMF/Ivanti/KACE, managing Azure AD/Active Directory and MFA, troubleshooting hardware/software, and applying endpoint security best practices.
Microsoft Intune, JAMF, Ivanti Endpoint Manager (EPM), KACE, Microsoft Entra ID (Azure AD), Active Directory, Microsoft 365, Windows 10, Windows 11, macOS, iOS, Android, Windows Event Viewer, macOS Console, Microsoft Azure, Microsoft Teams, Microsoft Outlook
1+ YOEHigh school diploma/GED,1+ years help-desk experience,experience with software installation,troubleshooting,user support,good communication and problem-solving skills,ability to travel to branch locations.
Piedmont Global Language Solutions: Global provider of translation, interpretation, and language training services.
4+ YOE4+ years help desk/desktop support experience; Microsoft 365, Entra ID, Intune administration; Windows and macOS troubleshooting; PowerShell and ITSM experience; strong customer service and training skills.
Microsoft 365, Entra ID, Intune, Claude, Copilot, ChatGPT, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, Windows 11, macOS, Jira Service Management, ServiceNow, Freshservice
PLUS CommunicationsNYSE: OMC: Provides strategic communications and public affairs consulting services.
3+ YOERequires 3–4 years of help desk experience, a bachelor's degree or equivalent technical certifications, Microsoft 365 proficiency, ticketing-system experience, strong communication, organization, confidentiality, and prioritization skills.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Jira, ServiceNow, Zendesk
Dexian Government Solutions: Provides diversified IT and engineering solutions to government agencies.
2+ YOERequires 2+ years of IT help desk or customer support experience, Windows and desktop support skills, an associate degree or equivalent military experience, IAT I certification, and active DOD Secret clearance.
GDITNYSE: GD: Delivers IT and mission services to government agencies.
3+ YOE3+ years IT support experience providing Tier 1/2 help desk and remote desktop support, VTC support (Microsoft Teams, WebEx, Skype), hardware/software deployment, ticketing systems, and strong customer service skills.
SimVentions: Provides engineering and technology services for defense customers.
0+ YOEGED or high school diploma; 0–2 years of customer-facing technical support experience; proficiency with Microsoft 365, Windows, Zendesk, and video conferencing; ability to obtain Secret clearance.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID
SimVentions: An employee-owned technology delivering innovative products and solutions for customers.
0+ YOE0–2 years of customer-facing technical support experience; proficiency with Microsoft 365 and Windows Operating Systems; hardware, software, network, A/V, documentation, and customer support skills. GED or high school diploma required.
Microsoft 365, Windows Operating Systems, Microsoft Teams, Zendesk, Microsoft Active Directory, Microsoft Entra ID