22 it service manager jobs at 8 companies in Iowa
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Modern IT Service Management Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, ITIL 4, DevOps, CMDB
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Modern IT Service Management Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
2w
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Service Desk Manager / Lead
Des Moines, Iowa, United States
OnsiteFull Time
8+ YOE8+ MgmtRequires 8–10 years of experience, service desk leadership, ITIL practices, stakeholder management, ServiceNow or equivalent ITSM, Microsoft 365, Windows, Active Directory, Azure AD, and strong communication skills.
ServiceNow, ITSM, Microsoft 365, Windows, Active Directory, Azure AD, ITIL
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
5+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise service desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytics, and communication expertise.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
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IT Service Desk Queue Specialist
Des Moines, Iowa, United States
HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 5–8+ years in enterprise Service Desk and ITSM operations; 3+ years managing queues in ManageEngine ServiceDesk Plus or similar; ITIL, SLA, analytical, troubleshooting, and communication skills.
ManageEngine ServiceDesk Plus, ITSM, ITIL, Microsoft Excel, Power BI
1mo
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
3w
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IT Operations Analyst
Ankeny, Iowa, United States
$61k-$80k/yr OnsiteFull Time
3+ YOEBachelor's degree or equivalent experience, 3+ years of IT analyst experience, service management tools, PowerShell or Python, strong communication, documentation, and rotating on-call availability.
ServiceNow, Jira, Confluence, Microsoft Teams, Smartsheet, PowerShell, Python, Bomgar, BeyondTrust, Microsoft
2mo
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Assistant Vice President, IT Operations
Davenport, Iowa, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in IT operations with 5+ years global management; Bachelor's in CS/IS required (Master's preferred); expertise in cloud (AWS/Azure/GCP), ITIL, infrastructure modernization, automation (Ansible, Terraform), vendor and service-management leadership.
ITIL v3, ITIL v4, AWS, Azure, GCP, Ansible, Terraform, DevOps
5d
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IT Engineering Lead - North America Regional Operations
Des Moines, Iowa, United States
HybridFull Time
3+ YOEBachelor's degree or equivalent experience; 3–5 years in IT operations management with field services and site-based support; IT team leadership, infrastructure, project management, communication, and troubleshooting skills required.
ITIL, Agile, PMP, Infrastructure as a Product (IaP), FDA, SOX, GDPR, Server, Network, Application, Security
1mo
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Healthcare IT Revenue Cycle Applications Manager
West Des Moines or Iowa or Illinois or Wisconsin
$58-$88/hr RemoteFull Time
5+ YOEBachelor's in business/IS or related revenue cycle field, 5+ years revenue cycle applications experience in healthcare, vendor and service delivery management, EMR experience, team leadership and process improvement skills.
Electronic Medical Records (EMR), Epic
5d
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Engineering Lead - Service Desk & IT Service Mgmt Operations
Des Moines or Wilmington or Indianapolis
OnsiteFull Time
5+ YOEBachelor’s degree or equivalent experience, 5+ years in ITIL/ITSM and Service Desk operations, ServiceNow expertise, and strong problem-solving, communication, analytical, organizational, and global leadership skills.
ServiceNow, ITIL, ITSM, Configuration/CMDB, Agile, PMP, EPA, FDA, SOX, GDPR
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A/V Classroom Technology Services Lead
Iowa City, Iowa, United States
OnsiteFull Time, Contract
3+ YOEBachelor’s degree or equivalent technical experience, 3–5 years supporting conferencing technologies, A/V integration, project management, troubleshooting, documentation, cross-functional teamwork, and a valid US driver’s license.
Microsoft Teams Rooms, Windows, IT Service Management (ITSM)
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