18 it service manager jobs at 16 companies in Monroe, NC

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Senior IT Implementation Manager – Service / Sales & Marketing
La Crosse or Davidson or Minneapolis
$147k-$205k/yr HybridFull Time
Trane Technologies
Trane TechnologiesNYSE: TT: Global climate innovator for buildings, homes, and transportation.
10+ YOE10+ MgmtBachelor's in CS/IS or related,10+ years managing IT people and projects,Agile proficiency,experience with vendor/contract management and performance management;Salesforce experience advantageous.
Salesforce, Jive, Falcon, Tavant, ERP, RNEWAL, XOI, Quick Quotes, Climate Labs
1w
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Modern IT Service Management Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, ITIL 4, DevOps, CMDB
1w
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Modern IT Service Management Manager
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
1w
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IT Manager (Gastonia, NC)
Gastonia, North Carolina, United States
OnsiteFull Time
MANN+HUMMEL
MANN+HUMMEL: Global leader in filtration technology solutions.
5+ YOE5+ MgmtBachelor's degree in IT or related field, or 5 years of IT Manager experience in lieu of a degree; 5 years relevant field service support experience; ITIL incident, problem, and change process experience.
ITIL
2w
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Lead, IT Product Management
Dallas or Charlotte or Louisville or Tampa or Fort Lauderdale or Washington or Chicago or Atlanta or New York City or Nashville or Boston
$126k-$174k/yr OnsiteFull Time
Humana
HumanaNYSE: HUM: Health insurance and care services provider.
8+ YOERequires 8+ years in product management or IT service ownership, enterprise networking expertise, roadmap execution, cross-functional delivery, executive communication, and technical translation skills.
WAN, LAN, SD-WAN, DNS, DHCP, IPAM, SASE, Agile, AI/ML, Equinix, MegaPort, Google, Azure, AWS, Oracle
2mo
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Manger of IT Support Service
Grafton or Sheboygan or Manitowoc or Two Rivers or Hartford or Charlotte
$51-$77/hr FieldFull Time
Aurora Health Care
Aurora Health Care: Not-for-profit integrated health care provider serving patients across Wisconsin, northern Illinois and Michigan through hospitals, clinics and pharmacies.
3+ YOE1+ MgmtBachelor's in Business or IT, 3 years IT/project management experience including 1 year supervisory experience; project management, budgeting, and strong communication skills required.
1d
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IT Service Continuity Analyst Associate
Kannapolis, North Carolina, United States
RemoteFull Time
Novant Health
Novant Health: Not-for-profit integrated healthcare system serving communities.
2+ YOETwo years of coordination, stakeholder engagement, documentation, process analysis, risk management, healthcare operations, IT, audit, or related experience required; bachelor's degree, certifications, and continuity experience preferred.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Teams, ServiceNow, Fusion Risk Management, Microsoft SharePoint
1mo
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IT Service Management (ITSM) Specialist - Configuration Management
Windsor or Des Moines or Boston or Jacksonville or Atlanta or New York City or Charleston or Charlotte
$71k-$119k/yr OnsiteFull Time
Voya Financial
Voya FinancialNYSE: VOYA: Financial, retirement, investment, and insurance.
4+ YOE4+ years in ITSM, ServiceNow and CMDB experience preferred, IT Asset/Configuration Management knowledge, Bachelor's degree or equivalent preferred, ITIL foundation preferred, Excel proficiency.
ServiceNow, CMDB, Software Asset Management (SAM) Professional, Common Services Data Model (CSDM), Microsoft Excel
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Software Engineering Manager
Columbus or Charlotte
OnsiteFull Time
Huntington Bank
Huntington BankNASDAQ: HBAN: A regional bank offering consumer, commercial, and financial services.
7+ YOEBachelor's degree and 7+ years of related experience. Requires Agile delivery leadership, technical project management, backlog and dependency management, risk resolution, and strong communication skills.
Azure DevOps, ServiceNow, DevSecOps
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IT Support Analyst
Charlotte, North Carolina, United States
OnsiteFull Time
Childress Klein
Childress Klein: Private Southeast real estate firm developing and managing office, industrial, retail, multifamily, and self-storage properties.
5+ YOERequires 3–5 years of technical customer service experience and 5+ years supporting end-user technology, with expertise in Microsoft environments, troubleshooting, endpoint management, and cloud services. Bachelor's degree or certifications preferred.
Microsoft Windows, Windows 10, Windows 11, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Project, Microsoft Visio, Microsoft Entra ID, Active Directory, Microsoft Intune, Autopilot, Group Policy, PDQ, Microsoft macOS, Microsoft Azure, Adobe Acrobat, Adobe Creative Cloud, Copilot, Grok, GPT, Claude, VPN, Wi-Fi, LAN/WAN, DNS, DHCP, VoIP, Teams Phone, MFA
3mo
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Senior Manager, IT Executive Support
Salisbury, North Carolina, United States
$121k-$181k/yr HybridFull Time
Ahold Delhaize USA
Ahold Delhaize USAEuronext Amsterdam: AD: The U.S. service division for a global grocery retailer.
5+ YOE4+ MgmtLead a team delivering executive IT support; 5+ years IT service management; Bachelor's degree; experience with ServiceNow, ITIL; strong leadership and communication.
ServiceNow, ITIL, Remote Support Tools, AV Technologies, Video Conferencing
2w
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IT Help Desk Technician
Charlotte, North Carolina, United States
$44k-$55k/yr HybridFull Time
Judi Health
Judi Health: Privately held health technology providing pharmacy and benefits administration to employers, unions, health plans, and governments.
4+ YOE1+ MgmtRequires 4+ years in help desk roles, Mac hardware/OSX, remote-user support, Jira Service Desk or similar, Office 365, MDM, and 1–2 years of supervisory or management experience.
Mac, OSX, Jira Service Desk, Microsoft Office 365, MDM
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Exp Sr Assc, Hlthcare IT Consl
McLean or Los Angeles or Washington or Troy or New York City or Houston or Chicago or Grand Rapids or Baltimore or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Walnut Creek or Omaha
$80-$120/hr FieldFull Time
BDO USA
BDO USA: Professional services firm providing assurance, tax, and advisory services.
3+ YOERequires a bachelor's degree or 5+ years with EHR/practice management systems, 3+ years healthcare experience, Epic/Cerner/athenaIDX/Allscripts, Microsoft Office, PowerPoint, Visio, and SharePoint.
Epic, Cerner, athenaIDX, Allscripts, Microsoft PowerPoint, Microsoft Office Suite, Microsoft Visio, Microsoft SharePoint
2mo
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Intern IT Audit Summer 2027 | Multiple Locations
Atlanta or Indianapolis or Charlotte or Raleigh or Iselin or New York City or Nashville or Tysons
$30/hr OnsitePart Time
Forvis Mazars
Forvis Mazars: Professional services firm providing audit, tax, and consulting services.
Pursuing a bachelor’s in accounting, information systems, computer science or related; GPA≥3.0; Microsoft Office proficiency; effective communication and time management; U.S. work authorization required.
Microsoft Office
2mo
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IT & Technology Decision Makers - Paid ITSM/ESM Research Study - Charlotte, US
Charlotte, North Carolina, United States
$200/hr RemoteContract
Prolific
Prolific: Online platform for high-quality human research and AI data.
Director-level IT/technology experience with hands-on use of ITSM/ESM platforms (e.g., Jira Service Management, Freshservice, ServiceNow); decision-making experience for platform selection/implementation; exceptional written communication; PayPal account required.
Jira Service Management, Freshservice, ServiceNow, Atomicwork, Moveworks, Workday, SAP SuccessFactors, ADP, Oracle HCM, Microsoft Excel, Google Sheets, Notion, Jira, PayPal
2mo
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Treasury Technology, AI & Digital Innovation Manager
Albany or Milwaukee or Columbus or Kirkland or Cincinnati or New York or Cleveland or Oklahoma City or Austin or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Boston or Denver or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$294k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
3+ YOEBachelor's degree, 3+ years in treasury/treasury consulting/fintech/banking or related roles, hands-on exposure to TMS platforms, CTP preferred, strong communication, analytical skills, and ability to travel for client delivery.
Treasury Management Systems (TMS), Kyriba, GTreasury, ION Reval, FIS Quantum, Trovata, Wall Street Suite, IT2, SWIFT, APIs
1mo
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IT Senior Systems Administrator
Raleigh or Washington or Greenville or Wilmington or Charlotte or Fort Myers
HybridFull Time
Rise Capital Group
Rise Capital Group: Private Houston investment-management firm offering accredited investors access to oil-and-gas, real-estate, and alternative-asset opportunities.
7+ YOE7+ years IT support/systems administration experience; strong with Windows Active Directory, Microsoft 365 services, Intune/Entra ID, virtualization, networking, cybersecurity, and supporting distributed environments.
Windows Active Directory, Intune, Entra ID, Microsoft 365, SharePoint Online, Defender, Exchange Online, Microsoft Server, Windows 11, Scale Computing, VMware
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Lead Technology Governance Consultant – IT Asset Risk Classification Governance
Charlotte or Atlanta or Raleigh
OnsiteFull Time
Truist
TruistNYSE: TFC: US-based banking and financial services institution.
Bachelor’s degree in a relevant technical field, extensive technology governance experience, and expertise in regulatory requirements and control frameworks. Certifications and financial services experience preferred.