20 it service manager jobs at 15 companies in Willowick, OH
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Modern IT Service Management Manager
Chicago or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Arlington or Atlanta or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$80k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOERequires 7+ years in ITSM or service integration, 7+ years designing SIAM models, 5+ years configuring ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
Uniontown or Ann Arbor or Cincinnati or Columbus or Defiance or Fairmont or Findlay or Fort Wayne or Frankfort or Huntington or Indianapolis or Ironton or New Albany or Parkersburg or Pittsburgh or Toledo or Wheeling or Youngstown or Chattanooga or Franklin or Knoxville or Fort Lauderdale or West Palm Beach or Naples
RemoteFull Time
WesBancoNASDAQ: WSBC: Regional diversified financial services and banking institution.
5+ YOERequires 5+ years of IT service management or IT operations leadership, ITIL expertise, team and supplier management experience in a 24x7 environment, and strong analytical, communication, and leadership skills.
Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Windows, Mac OS
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$80k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
7+ YOERequires 7+ years in ITSM and SIAM, 5+ years configuring or specifying ITSM platforms, 3+ years applying ITIL 4, and a bachelor's degree or equivalent experience.
ServiceNow, BMC Helix, Jira Service Management, Freshservice, Microsoft Azure, ITIL 4, DevOps, CMDB, API, RACI
Defense Finance and Accounting Service: U.S. Department of Defense finance agency providing payroll, accounting, and payment services to military and civilian customers.
1+ YOERequires one year of specialized experience equivalent to GS-12, including software development life cycle experience, structured IT project management, and competencies in attention to detail, customer service, communication, and problem solving.
Ohio Business Machines: Ohio’s premier vendor of multifunctional products and digital office solutions.
Leads managed IT service delivery, teams, operational processes, client escalations, KPI reporting, resource planning, and continuous improvement across multiple service regions.
Millcraft: Family-owned wholesale distributor serving printers and businesses with paper, packaging, wide-format, beverage, apparel, and facility supplies.
5+ YOE2+ Mgmt5+ years in IT operations with 2+ years leading technical teams; deep Microsoft 365/Entra/Intune/Azure experience; service desk and ticketing SLA management; vendor and license management; strong communication and project delivery skills.
Ark Data Centers: US enterprise digital infrastructure provider operating owned data centers, private cloud, and network services for mission-critical businesses.
1+ YOEAssociate degree in a related field or equivalent experience, 1+ year technical customer support experience, troubleshooting skills, and familiarity with Microsoft Server Technologies, VMware, Windows, Active Directory, O365, and service management systems.
Microsoft servers, Microsoft Server Technologies, VMware, Windows Operating Systems, Active Directory, O365, VOIP, WAN, LAN, routers
Union Home Mortgage: Privately held U.S. mortgage banking serving homebuyers through retail, wholesale, consumer-direct lending, and in-house loan servicing.
Pursuing a two- or four-year technology degree or equivalent; previous professional experience required. Requires networking knowledge, troubleshooting, organization, communication, and independent task management.
Union Home Mortgage: Privately held U.S. mortgage banking serving homebuyers through retail, wholesale, consumer-direct lending, and in-house loan servicing.
Pursuing a two- or four-year technology degree or equivalent; prior professional experience preferred. Requires networking knowledge, troubleshooting, communication, organization, and ability to manage multiple tasks independently.
McLean or Los Angeles or Washington or Troy or New York City or Houston or Chicago or Grand Rapids or Baltimore or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Akron or Cherry Hill or Tampa or Minneapolis or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Walnut Creek or Omaha
$80-$120/hrFieldFull Time
BDO USA: Professional services firm providing assurance, tax, and advisory services.
3+ YOERequires a bachelor's degree or 5+ years with EHR/practice management systems, 3+ years healthcare experience, Epic/Cerner/athenaIDX/Allscripts, Microsoft Office, PowerPoint, Visio, and SharePoint.
Epic, Cerner, athenaIDX, Allscripts, Microsoft PowerPoint, Microsoft Office Suite, Microsoft Visio, Microsoft SharePoint
Waste ManagementNYSE: WM: Leading provider of comprehensive waste and environmental services.
3+ YOERequires 3 years of experience, preferably driving box trucks and managing routes, plus a valid driver's license. High school diploma or GED is preferred.
Consultant -IT Internal Auditing - FEHQ-Akron / Greensburg Svc Center
Akron or Greensburg
OnsiteFull Time
FirstEnergyNYSE: FE: Electric utility holding providing generation, transmission, and distribution services.
12+ YOEBachelor's degree, minimum 12 years relevant IT audit/IT security/IT consulting experience, professional certification within one year (CISA/CISSP/CPA/CIA), strong SOX, NIST, data analytics, project management, and communication skills.
Department of Innovation & Technology: Municipal government serving Cleveland residents through public safety, utilities, infrastructure, health, housing, and community services.
5+ YOEBachelor's degree or equivalent experience, five years of progressive IT leadership, IT support team management, Ohio driver's license, communication, analytical, strategic planning, and problem-solving skills.
Microsoft Windows, Microsoft 365, Active Directory, ITSM, ITSM ticketing systems
Victra: The largest authorized retail partner for Verizon in the United States.
1+ YOERequires 1–2 years in customer service or leadership, commissions-based sales management, sales goal achievement, team development, high school diploma/GED, and U.S. work authorization.
CLEVELAND Analyst, Support Systems (ServiceNow) – Information Technology (IT)
Cleveland, Ohio, United States
$90k-$120k/yrOnsiteFull Time
Jones Day: Global private law firm serving corporations and institutions through lawyers in 40 offices worldwide.
5+ YOEBachelor's degree in management or information systems, 5+ years supporting IT systems, 2+ years supporting ServiceNow ITSM, familiarity with service management and process optimization.
Summa Health System: Integrated healthcare delivery system serving Northeast Ohio.
4+ YOEBachelor's degree in education, information technology, or related field; four years of educational experience, including curriculum development, instructional design, LMS administration, and content development.