29 it support analyst jobs at 22 companies in Arlington, MD
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
1mo
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IT Support Analyst
Bethesda, Maryland, United States
$65k-$75k/yr OnsiteFull Time
Provide systems administration and user-facing IT support for Windows servers, SQL databases, and PHP web applications; troubleshoot, document, and maintain mission-critical systems for a DoD customer.
Microsoft SQL Server, SQL, PHP, Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, PowerShell, VMware, Hyper-V
1mo
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Senior IT Support Analyst
Columbia, Maryland, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent, 5+ years IT experience, ServiceNow experience, Microsoft certifications preferred, CompTIA Network+ or Cisco CCNA preferred, ability to support end users and building systems, availability for after-hours and weekend support, authorized to work in the US without sponsorship.
ServiceNow
3d
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Technical IT Support - Analyst
Bethesda, Maryland, United States
$70k-$75k/yr HybridFull Time
2+ YOEBachelor's degree plus 2 years or associate's degree plus 4 years of IT experience; application support, requirements analysis, documentation, testing, ITIL/Agile knowledge, communication skills, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, IT Service Management (ITSM), User Acceptance Testing (UAT), Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), Low-Code No-Code (LCNC)
2w
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Technical IT Support - Analyst (Job 1418)
Bethesda, Maryland, United States
$70k-$75k/yr HybridFull Time
2+ YOEBachelor's degree plus 2 years or associate degree plus 4 years of relevant IT experience; COTS/GOTS application support, requirements translation, ITIL/Agile knowledge, strong communication, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), User Acceptance Testing (UAT), IT Service Management (ITSM), LCNC
1mo
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
2d
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IT Support Analyst - Field Technology
Chesapeake or Fairfax
FieldFull Time
Bachelor's degree in a related field, 2–5 years of related experience, strong communication and time management skills, and willingness to travel overnight or long distances occasionally.
CompTIA A+, Project+, Network+, Cloud+
1d
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IT Support Analyst - Field Technology
Fairfax or Chesapeake
FieldFull Time
2+ YOEBachelor's degree in a related field, 2–5 years of related experience, strong communication and time management skills, and willingness to travel overnight or long distances occasionally. CompTIA A+ preferred.
CompTIA A+, Project+, Network+, Cloud+, account and device systems, networks
2w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, a driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management, MSP, HIPAA
3d
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IT Program Analyst
Washington, District of Columbia, United States
OnsiteContract
5+ YOEBachelor's or master's degree with related experience or equivalent; 5–10 years of administrative or program support experience, preferably in technology environments; strong organization, time management, and communication skills.
OneDrive, Microsoft Outlook, AI, Lean-Agile, Kanban, SAFe
1w
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IT Helpdesk Analyst
Arlington, Virginia, United States
$55k-$106k/yr OnsiteFull Time
3+ YOERequires U.S. citizenship, active DoD Secret clearance, BS in a relevant computer field or high school diploma with 3+ years’ experience, and helpdesk, macOS, iOS, and IT support experience.
Virtual Private Network (VPN), Citrix, VMware, macOS, iOS, NetApp ONTAP, Shell, SAN
1mo
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IT Business Analyst
Arlington, Virginia, United States
$55k-$126k/yr OnsiteFull Time
3+ YOE3+ years gathering and documenting requirements, supporting DoD/DoN PMOs, producing reports and presentations, SharePoint knowledge, proficiency with Microsoft Excel/PowerPoint/Visio and Jira, Secret clearance, Bachelor's degree.
SharePoint, Power Platform, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira
1mo
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IT Business Analyst
Arlington, Virginia, United States
$55k-$126k/yr OnsiteFull Time
3+ YOE3+ years gathering and documenting requirements, supporting DoD/DoN PMOs, producing reports and presentations, proficient with Microsoft Office/Excel/PowerPoint/Visio and Jira, SharePoint knowledge, Secret clearance, Bachelor’s degree.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira, SharePoint, SharePoint Online, Power Platform
1w
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IT Support Analyst II
Glen Burnie, Maryland, United States
$130k/yr OnsiteFull Time
5+ YOEBachelor's degree in IT, computer science, data analytics, or related field; 5+ years analyzing compromised data and presenting solutions; enterprise IT systems experience; strong data lifecycle, analytical, problem-solving, and communication skills.
Artificial Intelligence (AI)
1w
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IT Service Desk Analyst I
Towson, Maryland, United States
$54k-$84k/yr FieldFull Time
1+ YOEHigh school education and one year of technical support call center experience required. Requires Windows, Microsoft Office, and technical troubleshooting skills; hospital experience and certifications preferred.
Windows 10, Microsoft Office, Microsoft Active Directory
1mo
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Health IT Business Analyst II
Washington, District of Columbia, United States
RemoteFull Time
8+ YOEBachelor's degree; 8 years relevant experience (5+ supporting health or enterprise IT); experience with requirements gathering, data mapping, EHR implementations, EMR/integration projects; strong communication and critical thinking.
EHR, telehealth systems, HL7
1mo
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Senior Business Analyst, IT Operations
Richmond or Reston or United States
$81k-$139k/yr RemoteFull Time
5+ YOEBachelor's in a quantitative field (or equivalent experience); 5+ years as a business analyst supporting data-driven systems; experience with requirements gathering, stakeholder collaboration, Agile/scrum, JIRA/Confluence, and MS Office.
JIRA, Confluence, Microsoft Office
1mo
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IT Operations Analyst II (Service Desk Lead)
Washington, D.C., District of Columbia, United States
OnsiteFull Time
3+ YOE3+ years IT support experience; Level 2 escalation, Microsoft 365 and Intune experience, endpoint/device and identity/access management, mentoring skills, strong communication and customer-service mindset.
Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft SharePoint, Microsoft OneDrive, Intune, Autodesk, Adobe Creative Cloud, Bluebeam
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