16 it support analyst jobs at 11 companies in Fall River, MA
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IT Support Analyst
Boston, Massachusetts, United States
$60k-$100k/yrOnsiteFull Time
Revolution Space: Building advanced in-space propulsion systems for satellites.
3+ YOE3+ years IT support experience, Bachelor’s in IT, Windows/macOS admin, Microsoft 365/Entra ID, networking fundamentals, deployment/imaging, strong communication and documentation skills.
Microsoft SharePoint, Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft Entra ID, SmartDeploy, Microsoft Intune, Windows Server, VMware, SolidWorks
Air Space Intelligence: Provides predictive AI software for aviation and defense operations.
5+ YOE5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls.
Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python
Lumanity: Provides strategic consulting and commercialization services for life sciences.
Helpdesk experience, 1-3 years ITIL v4 preferred, degree in computer science or 3 years equivalent experience, familiarity with AD/DFS/DNS/WSUS, Microsoft 365 apps, Windows, JAMF, SCCM, PowerShell, and strong customer service skills.
ITIL v4, AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365
Rockland TrustNASDAQ: INDB: Provides commercial and retail banking and financial management services.
5+ YOE5+ years IT support with executive/VIP support, Windows 11/Dell experience, mobile device management (iOS/Android), Microsoft 365/Teams/Outlook, AV/conferencing support, strong communication, and ability to provide off-hours support.
Windows 11, Dell, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Zoom
IT Support Analyst - Must reside in the Boston area
Boston, Massachusetts, United States
$55k-$75k/yrHybridFull Time
Lumanity: Provides strategic consulting and commercialization services for life sciences companies.
1+ YOEDegree in CS or 3 years equivalent; 1-3 years IT/helpdesk experience; ITIL v4 preferred; experience with AD, Windows, Office 365, device management, backup and VPN; strong problem-solving and customer service skills.
Laptops, PCs, macOS, iPhones, Androids, AD, DFS, DNS, WSUS, Print Services, Microsoft Windows 10/11, Microsoft Office (Excel), Microsoft Office (Outlook), Microsoft Office (PowerPoint), Microsoft Office (Word), Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016/2019, WSUS, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Direct Access, Office 365 Administration
CorePlus Federal Credit Union: Provides personal and business banking services and loans.
3+ YOEAssociate's degree or equivalent experience; 3+ years end-user/IT support; experience in financial services; strong Microsoft Office and Windows knowledge; ability to manage systems, access, vendors, and security tasks.
Child & Family Services: Provides mental health counseling and social services to families.
3+ YOEHigh school diploma required; BA in IT/Computer Science preferred. Minimum 3 years IT support/infrastructure experience. Experience with servers, WAN/LAN, backups, security, group policy, and cloud computing. Strong problem-solving and communication skills.
Community Care Cooperative: Accountable care organization supporting network of community health centers.
2+ YOEExperience with Epic implementations, hardware and network troubleshooting, PowerShell, Active Directory, Okta, SharePoint, Kuiper MDM, OnBase, and Biscom; minimum 2 years technical support experience; bachelor's in CS/IT preferred.
Epic, Kuiper MDM, PowerShell, Command Line, Okta, Active Directory, Microsoft SharePoint, Microsoft Outlook, Microsoft Azure, Entra, Biscom, OnBase, Windows, Microsoft Office, Microsoft Power Platform, Microsoft Lists, Microsoft Forms, Microsoft Power Automate, Microsoft Power Apps, TCP/IP, DNS, DHCP, VPN
Brown University Health: Academic healthcare system providing comprehensive hospital and clinical services.
2+ YOEHigh school diploma/GED,2+ years technical experience supporting networks/infrastructure, experience with Solarwinds/Wireshark/Windows Server/virtualization,CCNA/MCSE/ITIL/CompTIA Network preferred,ability to troubleshoot and communicate.
Solarwinds NMS, Wireshark, Windows Server 2012/2016, Citrix, VMware
CarGurusNASDAQ: CARG: Operates an online marketplace for buying and selling vehicles.
1+ YOE1-2 years support experience; Associates degree in MIS or equivalent experience; CompTIA or similar certs a plus; experience with OSX, Windows, Linux, Google Workspace, Slack, Okta; ITIL best practices; ability to lift ~50 lbs.
Google Workspace, Slack, Okta, OSX, Windows, Linux, ITIL
Brown University Health: Provides clinical care, medical education, and biomedical research services.
2+ YOEHigh school diploma,2+ years technical experience supporting networks/infrastructure,experience with SolarWinds NMS,Wireshark,Windows Server,Citrix/VMware,CCNA/MCSE/ITIL/CompTIA Network,ability to troubleshoot and document metrics.
SolarWinds NMS, Wireshark, Windows Server 2012, Windows Server 2016, Citrix, VMware
Boston Children's Hospital: Providing comprehensive pediatric healthcare and medical research services.
3+ YOEBachelor's degree (or equivalent experience), Epic Cadence and Epic Referrals certification, minimum 3 years Cadence/Referrals Epic support experience, integration and workflow analysis, stakeholder communication, and user training.