22 it support analyst jobs at 17 companies in Everett, MA
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IT Support Analyst
Cambridge, Massachusetts, United States
OnsiteFull Time
Inari: Designs gene-edited seeds to increase crop yield and sustainability.
3+ YOE3+ years IT support experience with end-user laptop/desktop support; expertise with Windows 11, macOS, iOS/iPadOS, Android and Microsoft Office 365; experience with imaging, MDM, RMM, ServiceNow, and basic scripting (PowerShell/Bash). Strong communication and troubleshooting skills.
Windows 11, macOS, iOS, iPadOS, Android, Microsoft Office 365, Intune, Jamf, ServiceNow, RMM, NinjaOne, PowerShell, Bash, Microsoft Teams, Cisco, Logitech
Revolution Space: Building advanced in-space propulsion systems for satellites.
3+ YOE3+ years IT support experience, Bachelor’s in IT, Windows/macOS admin, Microsoft 365/Entra ID, networking fundamentals, deployment/imaging, strong communication and documentation skills.
Microsoft SharePoint, Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft Entra ID, SmartDeploy, Microsoft Intune, Windows Server, VMware, SolidWorks
Air Space Intelligence: Provides predictive AI software for aviation and defense operations.
5+ YOE5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls.
Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python
Lumanity: Provides strategic consulting and commercialization services for life sciences.
Helpdesk experience, 1-3 years ITIL v4 preferred, degree in computer science or 3 years equivalent experience, familiarity with AD/DFS/DNS/WSUS, Microsoft 365 apps, Windows, JAMF, SCCM, PowerShell, and strong customer service skills.
ITIL v4, AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365
Lumanity: Global life sciences consultancy driving medical access and strategy.
3+ YOEDegree in CS or 3 years' experience, 1–3 years ITIL v4 preferred, helpdesk experience, Windows/AD/Exchange/Office365/JAMF/PowerShell skills, strong customer service and problem solving.
AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Office Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, Microsoft Intune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365, macOS, iOS, Android, ITIL v4
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$106k-$173k/yrOnsiteFull Time
Department of Veterans Affairs: Provides healthcare and benefits to United States military veterans.
1+ YOERequires specialized IT experience supporting enterprise cloud contact center and unified communications platforms, troubleshooting voice/messaging integrations, coordinating with vendors, and documenting procedures.
Bitsight: Provides cybersecurity ratings and digital risk management software solutions.
1+ YOE1-3 years IT help desk experience, SaaS administration, ticketing system proficiency, hardware and OS support, strong communication and troubleshooting; hybrid role requiring minimum 3 days in-office.
Geophysical Survey Systems, Inc. (GSSI): Design and manufacture ground penetrating radar equipment for subsurface inspection.
2+ YOE2+ years IT support experience; associate's or bachelor's in CS/IS preferred; skills in Active Directory, Windows/O365, VMware/Hyper-V, Linux, Salesforce, Infor Visual Manufacturing, MS SQL Server, cloud (AWS/Azure), PowerShell/Python.
Salesforce, Microsoft O365, Microsoft Office, Infor Visual Manufacturing, Windows, Active Directory, DNS, DHCP, VMware, Hyper-V, AWS, Azure, Sophos, Ninja, Nagios, MS SQL Server, SolarWinds SIEM, PowerShell, Python
CarGurusNASDAQ: CARG: Operates an online marketplace for buying and selling vehicles.
1+ YOE1-2 years support experience; Associates degree in MIS or equivalent experience; CompTIA or similar certs a plus; experience with OSX, Windows, Linux, Google Workspace, Slack, Okta; ITIL best practices; ability to lift ~50 lbs.
Google Workspace, Slack, Okta, OSX, Windows, Linux, ITIL
Bangalore or Glendale or Westborough or Washington
RemoteFull Time
Avery DennisonNYSE: AVY: Manufacturer of materials science and digital identification products.
5+ YOEBachelor's or equivalent experience; 5+ years Oracle Financials support (5-10 years) and 10 years Oracle application design experience, including Fusion AP/AR/GL/FA/Cash; SQL/SQR, eGate/MQ Series, EDI, ServiceNow, advanced Excel skills; Fusion certification preferred.
Oracle Fusion, OracleR12, SQL, SQR, Query Tool, eGate, MQ Series, EDI, Microsoft Excel, Advanced Google, ServiceNow, HPQC, Flexdeploy, VIPS
Wave Life SciencesNasdaq: WVE: Designing and developing RNA medicines for genetic diseases.
3+ YOEBachelor's in related field (Master preferred), 3+ years business analysis experience, 3+ years supporting GxP (GLP/GMP) environments, hands-on CSV/CSA and GAMP 5 experience, audit/inspection readiness, strong communication and analytical skills.
Computerized System Validation (CSV), Computer Systems Assurance (CSA), GAMP 5, ALCOA+, 21 CFR Part 11
XometryNASDAQ: XMTR: Operates an AI-powered marketplace for custom manufacturing and prototyping.
3+ YOE3+ years of IT support experience or degree; strong Windows/macOS knowledge; experience with Intune, Okta, Slack, Zoom, Jira Service Management; basic networking and VPN troubleshooting; excellent communication.
Slack, Jira Service Management, Microsoft Intune, Okta, Zoom, Google Meet, Microsoft Office Suite, Google Workspace, ServiceNow, PowerShell, Bash, AWS, Azure, Google Cloud
PUMAXETRA: PUM: Designs and manufactures athletic and casual footwear, apparel and accessories.
1+ YOEProvide first point of contact support; 1-2 years end-user support; Windows/macOS, Office365, retail systems; on-call rotation approximately once a month.
Microsoft Windows, Office 365, Active Directory, MacOS, JAMF, Meraki MDM, Dell Hardware, HP Hardware, POS Systems, Networking (IP/DNS/DHCP), Cisco Meraki
EdenredEuronext Paris: EDEN: Digital platform for employee benefits and corporate payment solutions.
2+ YOEBachelor’s degree in IT or related field or equivalent hands-on desktop support; 2+ years experience; ITIL; 2+ years cloud tech (Microsoft 365, Azure); Windows 10/11; macOS; strong communication; ability to work independently.
Windows, macOS, Microsoft 365, Azure, ITIL, Office