31 it support analyst jobs at 27 companies in Greenbelt, MD
2mo
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IT Support Analyst
Mountain View or McLean or New York City or Tampa
$90k-$105k/yr OnsiteFull Time
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
MDM, AI copilots
2w
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IT Support Analyst
Washington, District of Columbia, United States
$70k-$80k/yr OnsiteFull Time
1+ YOEProvide end-user technical support across hospital locations, troubleshoot hardware/software/network issues, build OS images, and document ticket resolution. Requires 1+ years IT support or 8 years experience in lieu; knowledge of Windows, macOS, networking, Active Directory, and ServiceNow.
Microsoft Windows 10, Microsoft Windows, macOS, Microsoft Office, JAMF, SCCM, Active Directory, ServiceNow, Android, iOS
1mo
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IT Support Analyst
Bethesda, Maryland, United States
$65k-$75k/yr OnsiteFull Time
Provide systems administration and user-facing IT support for Windows servers, SQL databases, and PHP web applications; troubleshoot, document, and maintain mission-critical systems for a DoD customer.
Microsoft SQL Server, SQL, PHP, Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, PowerShell, VMware, Hyper-V
3w
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Senior IT Support Analyst
Columbia, Maryland, United States
OnsiteFull Time
5+ YOEBachelor's or equivalent, 5+ years IT experience, ServiceNow experience, Microsoft certifications preferred, CompTIA Network+ or Cisco CCNA preferred, ability to support end users and building systems, availability for after-hours and weekend support, authorized to work in the US without sponsorship.
ServiceNow
6d
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IT Support Analyst
Fort Belvoir, Virginia, United States
$126k-$187k/yr OnsiteFull Time
1+ YOEOne year of specialized experience equivalent to GS-13 providing senior IT advising, strategic planning, policy interpretation, program oversight, executive briefings, process reengineering, and operational planning.
USA Hire, USAJOBS
1w
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IT Support Analyst
Arlington, Virginia, United States
$73k-$99k/yr OnsiteFull Time
1+ YOERequires an associate degree or comparable IT certifications, 1+ year of service desk experience, Microsoft Office and Microsoft 365 experience, U.S. citizenship, and ability to obtain and maintain government security clearance.
AWS, Microsoft 365, Microsoft Office, Microsoft Azure
1w
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Technical IT Support - Analyst (Job 1418)
Bethesda, Maryland, United States
$70k-$75k/yr HybridFull Time
2+ YOEBachelor's degree plus 2 years or associate degree plus 4 years of relevant IT experience; COTS/GOTS application support, requirements translation, ITIL/Agile knowledge, strong communication, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), User Acceptance Testing (UAT), IT Service Management (ITSM), LCNC
3w
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Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
1w
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IT Desk Support Analyst
Columbia, Maryland, United States
$24-$27/hr OnsiteFull Time
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
8h
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IT Analyst
Prince William County, Virginia, United States
$71k-$125k/yr HybridFull Time
5+ YOEHigh school diploma or GED plus 5 years of progressive computer information systems experience. Requires Oracle HCM support, SQL reporting, technical documentation, communication skills, and a valid driver's license.
Oracle Human Capital Management (HCM), Oracle Workforce Management, Oracle SQL, SQL, UKG, Workday, ADP, Microsoft Office
1w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, a driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management
1w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management, MSP, HIPAA
5d
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IT Process Analyst
Stafford or Quantico or Hawaii
$80k-$100k/yr OnsiteFull Time
3+ YOEBachelor's degree in business management, IT, or a relevant field; 3+ years supporting service management; ITIL4 certification; active or interim DoD Secret clearance; strong writing and communication skills.
Microsoft Teams, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio, Microsoft SharePoint, BMC Remedy
1mo
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IT Systems Analyst
Chantilly, Virginia, United States
$85k-$115k/yr HybridFull Time
2+ YOE2+ years IT support/systems administration experience; Windows endpoint, Microsoft 365/Entra ID, Intune and Apple Business Manager familiarity; strong troubleshooting, documentation, and communication skills.
Windows, Microsoft 365, Microsoft Intune, Apple Business Manager (ABM), Microsoft Exchange Online, Microsoft SharePoint, Microsoft Teams, Azure Active Directory (Entra ID), iManage
1w
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IT Helpdesk Analyst
Arlington, Virginia, United States
$55k-$106k/yr OnsiteFull Time
3+ YOERequires U.S. citizenship, active DoD Secret clearance, BS in a relevant computer field or high school diploma with 3+ years’ experience, and helpdesk, macOS, iOS, and IT support experience.
Virtual Private Network (VPN), Citrix, VMware, macOS, iOS, NetApp ONTAP, Shell, SAN
1mo
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IT Business Analyst
Arlington, Virginia, United States
$55k-$126k/yr OnsiteFull Time
3+ YOE3+ years gathering and documenting requirements, supporting DoD/DoN PMOs, producing reports and presentations, SharePoint knowledge, proficiency with Microsoft Excel/PowerPoint/Visio and Jira, Secret clearance, Bachelor's degree.
SharePoint, Power Platform, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira
1mo
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IT Business Analyst
Arlington, Virginia, United States
$55k-$126k/yr OnsiteFull Time
3+ YOE3+ years gathering and documenting requirements, supporting DoD/DoN PMOs, producing reports and presentations, proficient with Microsoft Office/Excel/PowerPoint/Visio and Jira, SharePoint knowledge, Secret clearance, Bachelor’s degree.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira, SharePoint, SharePoint Online, Power Platform
5d
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IT Process Analyst- ITSM
Quantico, Virginia, United States
$90k-$100k/yr HybridFull Time
3+ YOEBachelor's degree in business management, IT, or a related field; 3+ years supporting service management; ITIL 4 Foundation; DoD Secret clearance; U.S. citizenship and strong communication skills.
Microsoft Teams, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Microsoft Visio, Microsoft SharePoint, BMC Remedy
12h
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Health IT Business Analyst - Integration Analyst - Remote
United States or Walnut Creek or Minneapolis or Washington
$92k-$164k/yr RemoteFull Time
5+ YOERequires 5+ years of HL7 development and production support with InterSystems Ensemble/IRIS, HIPAA healthcare IT experience, 24x7 support, interface troubleshooting, and strong stakeholder communication.
HL7, InterSystems Ensemble, InterSystems IRIS, HIPAA, Python, Java, .NET, JavaScript, VPN, TLS, SFTP, Epic Bridges
4w
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IT Risk & Compliance Analyst
Washington, District of Columbia, United States
$77k-$95k/yr OnsiteFull Time
2+ YOESupport FedRAMP continuous monitoring, assess security controls, coordinate evidence collection and audits, track remediation; U.S. citizenship required; 2+ years GRC/security experience preferred.
CSAM, ServiceNow GRC, Archer
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