34 it support analyst jobs at 30 companies in Laurel, MD
3w
Save
Mark Applied
Hide
3w
IT Support Analyst
Washington, District of Columbia, United States
$85k-$96k/yrOnsiteFull Time
Clifford Chance: Global law firm providing legal advisory and strategic solutions.
3+ YOE3+ years IT support in professional services, Windows and device support, Office 365/SharePoint and DMS experience, Intune/Azure AD knowledge, strong communication, documentation, and customer service skills.
Microsoft Office, iManage, Windows 11, Azure Virtual Desktop, Company Portal, Intune, Microsoft Copilot, NexThink, Microsoft Teams, Cisco WebEx, MS Authenticator, Office 365, Microsoft SharePoint, Adobe Acrobat, Litera Transact, HighQ, Docusign, Azure Active Directory, Microsoft 365 Copilot
ID.me: Provides secure digital identity verification and authentication services.
2+ YOE2+ years desktop/IT support experience, Apple hardware/software troubleshooting, ticketing systems experience, ability to lift equipment up to 50 lbs, familiarity supporting AI-enabled productivity tools, strong customer service skills.
Howard University Hospital: Providing patient-centered medical care and comprehensive clinical services.
1+ YOEProvide end-user technical support across hospital locations, troubleshoot hardware/software/network issues, build OS images, and document ticket resolution. Requires 1+ years IT support or 8 years experience in lieu; knowledge of Windows, macOS, networking, Active Directory, and ServiceNow.
Microsoft Windows 10, Microsoft Windows, macOS, Microsoft Office, JAMF, SCCM, Active Directory, ServiceNow, Android, iOS
Amatriot Group: Provides IT consulting and mission-critical technology support services.
Provide systems administration and user-facing IT support for Windows servers, SQL databases, and PHP web applications; troubleshoot, document, and maintain mission-critical systems for a DoD customer.
Microsoft SQL Server, SQL, PHP, Windows Server, Active Directory, Group Policy, DNS, DHCP, IIS, PowerShell, VMware, Hyper-V
Mettler-ToledoNYSE: MTD: Manufacturing precision instruments for laboratory and industrial applications.
5+ YOEBachelor's or equivalent, 5+ years IT experience, ServiceNow experience, Microsoft certifications preferred, CompTIA Network+ or Cisco CCNA preferred, ability to support end users and building systems, availability for after-hours and weekend support, authorized to work in the US without sponsorship.
SiemensXETRA: SIE: Manufactures industrial automation, infrastructure, and energy technology systems.
1+ YOERequires an associate degree or comparable IT certifications, 1+ year of service desk experience, Microsoft Office and Microsoft 365 experience, U.S. citizenship, and ability to obtain and maintain government security clearance.
AWS, Microsoft 365, Microsoft Office, Microsoft Azure
DLHNASDAQ: DLHC: Provides health and national security solutions for federal agencies.
2+ YOEBachelor's degree plus 2 years or associate degree plus 4 years of relevant IT experience; COTS/GOTS application support, requirements translation, ITIL/Agile knowledge, strong communication, and ability to obtain Public Trust clearance.
Google AppSheet, Google Sites, Google Workspace, Microsoft 365, Microsoft SharePoint, Slack, ITIL, Agile, Commercial-off-the-Shelf (COTS), Government-off-the-Shelf (GOTS), User Acceptance Testing (UAT), IT Service Management (ITSM), LCNC
Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
American Pest: Professional pest control services for residential and commercial properties.
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
US Fertility: Provides reproductive health services through a national fertility network.
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management, MSP, HIPAA
US Fertility: National network of physician-led fertility and reproductive medicine clinics.
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, a driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management
Redgrave: Provides legal services specializing in eDiscovery and information governance.
2+ YOE2+ years IT support/systems administration experience; Windows endpoint, Microsoft 365/Entra ID, Intune and Apple Business Manager familiarity; strong troubleshooting, documentation, and communication skills.
Windows, Microsoft 365, Microsoft Intune, Apple Business Manager (ABM), Microsoft Exchange Online, Microsoft SharePoint, Microsoft Teams, Azure Active Directory (Entra ID), iManage
Lead IT Support Technician (Network/Telecom Analyst II)
Fairfax, Virginia, United States
$77k-$135k/yrOnsiteFull Time
Fairfax County: Providing public administration and services for Fairfax County residents.
1+ YOEProvide Tier II–III Windows support, administer Active Directory/SCCM, use ServiceNow, troubleshoot hardware/software/network issues, and serve as liaison for Capital Facilities; valid driver's license and criminal background check required.
SCCM, ServiceNow, Windows 11, Microsoft Office, Microsoft Teams, PowerShell, Windows Server 2025, Dell PC, iOS
Booz Allen HamiltonNYSE: BAH: Consulting and technology services for government and commercial clients
3+ YOE3+ years gathering and documenting requirements, supporting DoD/DoN PMOs, producing reports and presentations, SharePoint knowledge, proficiency with Microsoft Excel/PowerPoint/Visio and Jira, Secret clearance, Bachelor's degree.
SharePoint, Power Platform, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira
Booz Allen HamiltonNYSE: BAH: Provides technology and management consulting services to diverse organizations.
3+ YOE3+ years gathering and documenting requirements, supporting DoD/DoN PMOs, producing reports and presentations, proficient with Microsoft Office/Excel/PowerPoint/Visio and Jira, SharePoint knowledge, Secret clearance, Bachelor’s degree.
Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, Jira, SharePoint, SharePoint Online, Power Platform
SAICNASDAQ: SAIC: Provides government and defense clients with technology and engineering services.
3+ YOEU.S. citizenship, active TS clearance, DoD 8140 IAT Level II certification, and 3+ years of Tier III support experience. Requires server administration, virtualization, monitoring, troubleshooting, and reporting expertise.
Microsoft Office Suite, VMware, SCOM, Aternity, Remedy, Prism, Splunk, Organizational Messaging Systems (OMS), AMHS, ECGS, ITS, MCS
CACI InternationalNYSE: CACI: Provides information technology and engineering services for government agencies.
3+ YOEActive DOD Secret clearance, 3+ years technical support on DoD programs, bachelor’s degree in a technical field, proficiency with Microsoft collaboration and Office tools, NMCI/Flank Speed experience preferred.
Microsoft Teams, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Microsoft Excel, SharePoint, Power Apps, Flank Speed Account Service Tool (FsAST), NMCI, Nautilus, SIPR
Government of the District of Columbia: The municipal government providing public services for Washington, D.C.
1+ YOEExperience eliciting and documenting business and system requirements, producing BRDs/SRS, performing impact analysis, supporting ACA/CMS/IRS compliance, and writing user stories in Jira.
RadNetNASDAQ: RDNT: Provider of outpatient diagnostic imaging and radiology services.
Provide technical support and configuration for IP telephony, VoIP, video conferencing, messaging and collaboration platforms; documentation, training, vendor management, and ability to work 12:00pm-8:30pm EST. Associate degree in IT/telecommunications preferred.
IP telephony, VoIP, video conferencing, messaging platforms, collaboration tools