17 it support analyst jobs at 12 companies in Needham, MA
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IT Support Analyst
Cambridge, Massachusetts, United States
OnsiteFull Time
Inari: Designs gene-edited seeds to increase crop yield and sustainability.
3+ YOE3+ years IT support experience with end-user laptop/desktop support; expertise with Windows 11, macOS, iOS/iPadOS, Android and Microsoft Office 365; experience with imaging, MDM, RMM, ServiceNow, and basic scripting (PowerShell/Bash). Strong communication and troubleshooting skills.
Windows 11, macOS, iOS, iPadOS, Android, Microsoft Office 365, Intune, Jamf, ServiceNow, RMM, NinjaOne, PowerShell, Bash, Microsoft Teams, Cisco, Logitech
Revolution Space: Building advanced in-space propulsion systems for satellites.
3+ YOE3+ years IT support experience, Bachelor’s in IT, Windows/macOS admin, Microsoft 365/Entra ID, networking fundamentals, deployment/imaging, strong communication and documentation skills.
Microsoft SharePoint, Windows 10, Windows 11, macOS, Microsoft 365, Microsoft Teams, Microsoft Entra ID, SmartDeploy, Microsoft Intune, Windows Server, VMware, SolidWorks
Air Space Intelligence: Provides predictive AI software for aviation and defense operations.
5+ YOE5+ years IT support experience; advanced macOS and strong Windows troubleshooting; MDM, VPN, VTC, network and wireless troubleshooting; iOS/Android device support; compliance with NIST/CMMC-style controls.
Microsoft Intune, Jamf, Kandji, Jamf Security Cloud, Zscaler, Zoom Rooms, Microsoft Teams Rooms, macOS, Windows, iOS, Android, MDM, EDR, Microsoft Power Automate, Zapier, N8N, Slack, Zoom, Linear, Notion, bash, PowerShell, Python
Lumanity: Global life sciences consultancy driving medical access and strategy.
3+ YOEDegree in CS or 3 years' experience, 1–3 years ITIL v4 preferred, helpdesk experience, Windows/AD/Exchange/Office365/JAMF/PowerShell skills, strong customer service and problem solving.
AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Office Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, Microsoft Intune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365, macOS, iOS, Android, ITIL v4
Lumanity: Provides strategic consulting and commercialization services for life sciences.
Helpdesk experience, 1-3 years ITIL v4 preferred, degree in computer science or 3 years equivalent experience, familiarity with AD/DFS/DNS/WSUS, Microsoft 365 apps, Windows, JAMF, SCCM, PowerShell, and strong customer service skills.
ITIL v4, AD, DFS, DNS, WSUS, Microsoft Windows 10, Microsoft Windows 11, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016, Microsoft Windows Server 2019, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Office 365
Rockland TrustNASDAQ: INDB: Provides commercial and retail banking and financial management services.
5+ YOE5+ years IT support with executive/VIP support, Windows 11/Dell experience, mobile device management (iOS/Android), Microsoft 365/Teams/Outlook, AV/conferencing support, strong communication, and ability to provide off-hours support.
Windows 11, Dell, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Zoom
QuanterixNASDAQ: QTRX: Developing digital immunoassay technology for ultra-sensitive protein detection.
5+ YOE5+ years IT compliance/risk, SOX/NIST/ISO knowledge; bachelor’s in IS/cybersecurity/accounting or related; strong documentation and audit support skills.
Child & Family Services: Provides mental health counseling and social services to families.
3+ YOEHigh school diploma required; BA in IT/Computer Science preferred. Minimum 3 years IT support/infrastructure experience. Experience with servers, WAN/LAN, backups, security, group policy, and cloud computing. Strong problem-solving and communication skills.
CarGurusNASDAQ: CARG: Operates an online marketplace for buying and selling vehicles.
1+ YOE1-2 years support experience; Associates degree in MIS or equivalent experience; CompTIA or similar certs a plus; experience with OSX, Windows, Linux, Google Workspace, Slack, Okta; ITIL best practices; ability to lift ~50 lbs.
Google Workspace, Slack, Okta, OSX, Windows, Linux, ITIL
Bangalore or Glendale or Westborough or Washington
RemoteFull Time
Avery DennisonNYSE: AVY: Manufacturer of materials science and digital identification products.
5+ YOEBachelor's or equivalent experience; 5+ years Oracle Financials support (5-10 years) and 10 years Oracle application design experience, including Fusion AP/AR/GL/FA/Cash; SQL/SQR, eGate/MQ Series, EDI, ServiceNow, advanced Excel skills; Fusion certification preferred.
Oracle Fusion, OracleR12, SQL, SQR, Query Tool, eGate, MQ Series, EDI, Microsoft Excel, Advanced Google, ServiceNow, HPQC, Flexdeploy, VIPS
Wave Life SciencesNasdaq: WVE: Designing and developing RNA medicines for genetic diseases.
3+ YOEBachelor's in related field (Master preferred), 3+ years business analysis experience, 3+ years supporting GxP (GLP/GMP) environments, hands-on CSV/CSA and GAMP 5 experience, audit/inspection readiness, strong communication and analytical skills.
Computerized System Validation (CSV), Computer Systems Assurance (CSA), GAMP 5, ALCOA+, 21 CFR Part 11
Boston Children's Hospital: Providing comprehensive pediatric healthcare and medical research services.
3+ YOEBachelor's degree (or equivalent experience), Epic Cadence and Epic Referrals certification, minimum 3 years Cadence/Referrals Epic support experience, integration and workflow analysis, stakeholder communication, and user training.