20 it support engineer jobs at 19 companies in Massachusetts
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IT Support Engineer
Waltham, Massachusetts, United States
$51k-$80k/yrOnsiteFull Time
ZoomInfoNASDAQ: GTM: Provides B2B contact data and sales intelligence software.
2+ YOE2+ years technical support experience, knowledge of Windows/MacOS, Active Directory and Jamf basics, ability to troubleshoot desktop/hardware/web apps, train users, and follow ITIL practices.
EAB: Providing research and technology solutions to educational institutions.
2+ YOE2+ years IT support experience; proficiency with Windows and Mac OS, networking, MS Office; strong communication and problem-solving skills.
Windows 10, Windows 11, Mac OS, MS Office, Word, Excel, Outlook, VMware, IPSec VPNs, SSL VPN, RADIUS, 802.11x, Active Directory, Linux OS, Mac OS X Server, Google Apps, Windows Server (2012,2016,2019), Cisco IOS, Powershell, JAMF Pro
Applause: Digital quality assurance and crowdtesting for software products.
2+ YOE2+ years IT support experience; proficiency with Windows and Mac OS, networking, Microsoft Office; strong communication and problem-solving skills.
Windows 10, Windows 11, Mac OS, Microsoft Word, Microsoft Excel, Microsoft Outlook, Active Directory, VMware, IPSec VPNs, SSL VPN, RADIUS, 802.11x, Linux OS, Mac OS X Server, Google Apps, Windows Server, Cisco IOS, Powershell, JAMF Pro
5+ YOE5-8 years IT experience; strong scripting (PowerShell/Bash/Python); deep MS 365, Azure AD, Windows 11; Intune; networking; AV; endpoint security; automation; mentorship; strong communication.
PowerShell, Bash, Python, Microsoft 365, Azure AD, Windows 11, Intune, VPN, Zscaler, SCCM, Datadog, LogicMonitor, Autopilot, Defender for Endpoint, CrowdStrike, Endpoint Analytics, Git/GitHub, M365/Intune/Azure AD automation
Walden Robotics: Designs and develops general-purpose robots and builds teams combining technical skill with creative vision to improve quality of life.
6+ YOE6+ years end-user IT experience owning cross-functional projects; hands-on across Linux, macOS, Windows; MDM and identity provider experience; ITSM, scripting (Bash/PowerShell/Python); strong communication.
Humanoid: Developing commercial humanoid robots for industrial applications.
2+ YOE2+ years IT support experience, hands-on with Windows/macOS/Linux endpoints, MDM/endpoint management, AV/meeting room systems, basic networking, IT procurement and asset management, Jira Service Management experience, Google Workspace familiarity.
Windows, macOS, Linux (Ubuntu), JumpCloud, Jira Assets, Google Meet, Zoom Rooms, Microsoft Teams, Jira Service Management, ServiceNow, Freshdesk, Google Workspace
Centerfield: Drives customer acquisition through performance marketing and digital brands.
3+ YOEBachelor's degree preferred,3+ years IT operations/helpdesk experience,expertise in Windows and endpoint management,identity/access management,ITSM and networking;CompTIA/Microsoft certifications preferred.
Windows 10, Windows 11, Microsoft Intune, Autopilot, Outlook, Microsoft Teams, OneDrive, SharePoint, Ninja RMM, Active Directory, Entra ID, Okta, Microsoft Defender, SentinelOne, Sophos Central, CrowdStrike, Zscaler ZIA, Palo Alto Prisma Access, Netskope One, Azure Virtual Desktop, Citrix, VMware Horizon, Fortinet, Cisco, JIRA Service Management, Zendesk, ServiceNow
Hi Marley: SMS-based conversational platform for property and casualty insurance carriers.
5+ YOE5+ years IT systems engineering experience; identity and provisioning (Microsoft Entra, SCIM, SAML); Jamf MDM; email authentication (SPF/DKIM/DMARC); Python or automation tools; Microsoft 365/Slack/Jira administration; support for LLM tools.
Microsoft Entra, SCIM, SAML, Claude, ChatGPT, Cursor, Jira Service Management (JSM), Jamf, Python, Zapier, Microsoft 365, Slack, Jira, Confluence, Zoom, Salesforce, AWS, Twilio, SPF, DKIM, DMARC
ServiceNet: Provides mental health and human services in Western Massachusetts.
1+ YOE1–3 years IT support or technical project experience; hands-on Unifi networking; access control; cameras; site deployments; valid driver’s license; travel between sites.
Unifi networking, Windows environments, Active Directory, Microsoft 365, Jira, ITGlue, NinjaRMM
Senior-level IT systems experience managing cloud (AWS/Azure), identity, endpoint, network, and cybersecurity tooling; strong communication and leadership to support compliance (SOC 2, ISO 27001).
Microsoft 365, Microsoft Teams, Microsoft SharePoint, Intune, Jamf, AWS, Azure, EC2, S3, IAM, VPC, Route 53, Okta, Entra ID, Linx, Palo Alto, Cisco, Meraki, SIEM, EDR, SD-WAN, VPN, ZTNA
PharmaEssentiaTaiwan Stock Exchange: 6446: Develops and provides biologics for hematology and oncology.
2+ YOE2+ years IT helpdesk/desktop support experience; strong troubleshooting across hardware, software, networking, and access; experience with Windows, Microsoft 365, Entra/Azure AD, Intune, ServiceNow; ITIL knowledge; good communication skills.
Windows 10/11, macOS, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Microsoft OneDrive, Microsoft SharePoint, Active Directory, Microsoft Entra ID, Azure AD, Microsoft Intune, ServiceNow, PowerShell, Antivirus/EDR platforms
Agios PharmaceuticalsNASDAQ: AGIO: Develops small-molecule medicines for rare diseases and hematology.
5+ YOEBachelor's degree or equivalent experience, 5+ years IT experience with end-user support, hands-on Microsoft 365 administration (SharePoint, Teams, OneDrive, Exchange), ServiceNow, PowerShell/Microsoft Graph familiarity, on-call participation, and collaboration/governance experience.
Microsoft 365, Microsoft SharePoint Online, Microsoft Teams, Microsoft OneDrive, Microsoft Exchange Online, ServiceNow, PowerShell, Microsoft Graph
New York City or Jersey City or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia
HybridContract
FDM GroupLondon Stock Exchange: FDM: FDM provides IT consultancy and technology staff augmentation services.
5+ YOEBachelor's in CS/IS (or equivalent), 5+ years designing and supporting large-scale VMware environments (vSphere, NSX T, vSAN), experience with VMware Cloud Foundation migrations, automation (Ansible, Terraform, PowerCLI), Aria Operations, and scripting (PowerShell/Python).
Technical Curriculum Developer (Agentic AI for IT Support and Data Analytics)
United States or Arizona or California or Colorado or Florida or Georgia or Illinois or Indiana or Kansas or Maryland or Massachusetts or Michigan or Missouri or North Carolina or New Jersey or New York or Ohio or Pennsylvania or Texas or Washington
$45-$50/yrRemoteTemporary
Per Scholas: Provides tuition-free technology training and career placement services.
2+ YOE2+ years combined IT support and/or data analytics experience; experience applying AI tools (e.g., ChatGPT); instructional design or technical content creation experience; proficiency with SQL, Microsoft Excel/Power BI, Google Workspace; comfortable on-camera.
ChatGPT, SQL, Microsoft Excel, Google Sheets, Tableau, Microsoft Power BI, PowerShell, Bash, Python, pandas, Google Workspace, Canvas, Copilot, Copilot Studio, n8n, Zapier, LMS
New York or Jersey City or Arizona or California or Colorado or Delaware or Florida or Georgia or Illinois or Indiana or Massachusetts or Maryland or Minnesota or North Carolina or New Jersey or New York or Pennsylvania or Tennessee or Texas or Utah or Virginia
HybridContract
FDM GroupLondon Stock Exchange: FDM: Provides IT consulting, technical training, and staff augmentation services.
5+ YOE5+ years designing and supporting large-scale VMware environments (vSphere, NSX-T, vSAN); experience migrating to VMware Cloud Foundation 9; strong automation with PowerCLI, Ansible, Terraform, PowerShell/Python; Aria Operations/VRLI/VRNI experience; W2 employment required; no sponsorship.
IT Design Leads, Patient Support Program (Boston, Massachusetts, US, 02210)
Boston or Burlington or United States
$132k-$155k/yrRemoteFull Time
MerckXETRA: MRK: A science and technology providing healthcare, life science, and electronics solutions.
2+ YOE2+ MgmtMaster's in CS/IS/Engineering plus 2 years IT experience; expertise in Salesforce Service Cloud and Marketing Cloud, HPALM, Copado, Gearset, Dell Boomi, MuleSoft, PSP ecosystems, GxP experience, and leadership in global technology initiatives.
Associate Director, IT Business Relationship Management - R&D and Product
Boston, Massachusetts, United States
$184k-$217k/yrHybridFull Time
Foundation Medicine: Molecular profiling for personalized cancer treatment and research.
8+ YOE4+ MgmtBachelor's in IT/CS/Engineering/Life Sciences; 8+ years IT experience (5+ supporting R&D/Product); 4+ years management; experience with ELN, LIMS, data science platforms; knowledge of ITIL, governance, vendor management, regulatory compliance.
Electronic Lab Notebooks (ELN), Laboratory Information Management Systems (LIMS), data science platforms, AI/ML pipelines, APIs, event-driven architectures, ITIL, TOGAF, AWS, Microsoft Azure, GCP, data lake, data mesh