44 it support manager jobs at 36 companies in Everett, MA
2mo
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IT Support Specialist
Marlborough, Massachusetts, United States
OnsiteFull Time
3+ YOEBachelor’s degree in Computer Science or related field; 3+ years IT management or systems support; strong analytical, communication, and documentation skills; experience with system infrastructure and integrations preferred.
1w
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IT Support Engineer
Bedford, Massachusetts, United States
$64k-$92k/yr OnsiteFull Time
4+ YOE4+ years equivalent experience or BS/BA; hands-on experience with Windows, Mac, Linux; endpoint lifecycle, account management, Tier 1/2 support; scripting and automation skills.
Windows, MacOS, Ubuntu, Microsoft 365, Entra, PowerShell, Bash, Python, Intune, SCCM, JAMF, Ninja One, Okta, Slack, Zoom, Adobe CC, AWS, Jira, Confluence, ServiceNow, Jira Service Management
3d
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IT Support Analyst
Plaistow or Connecticut or Rhode Island or Massachusetts or New Hampshire or Vermont or Maine or United States or Canada
$30-$35/hr FieldFull Time
3+ YOERequires 3–5 years of deskside support experience, Windows and Office 365 proficiency, networking and identity management knowledge, scripting experience, communication skills, and a valid driver's license.
Windows 10/11, Microsoft Office 365, Exchange, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Azure AD, Entra ID, Wi-Fi, VPN, TCP/IP, DNS, DHCP, PowerShell, Microsoft Intune, Microsoft Power BI, APIs, Procore, Sage, HH2, CompTIA A+, CompTIA Network+, MS-102, MD-102
6d
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IT Regional Support Services Manager
Atlanta or Orlando or Boston or Charlotte or Cleveland or New York City or Pittsburgh or Virginia Beach or Nashville or Paducah or Baltimore or Washington or Philadelphia
OnsiteFull Time
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management experience, experience with remote offices/staff, strong communication and customer service, ability to travel up to 30%.
3w
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IT Support Specialist
Boston, Massachusetts, United States
$62k-$81k/yr HybridFull Time
1+ YOE1-4 years desktop/end-user support in Microsoft-focused environments; strong Windows 11, Microsoft 365, Teams Rooms, endpoint management, AV, and ticketing skills; effective communicator and problem solver.
Windows 11, Microsoft 365, Adobe Acrobat, Microsoft Teams, Microsoft Teams Rooms, Microsoft SharePoint, Microsoft OneDrive, Intune, SCCM, Endpoint Central, Smart Deploy, Splashtop, Jira, Confluence, Zscaler, TCP/IP, DNS, DHCP, VPN
2mo
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IT Support Specialist
Boston, Massachusetts, United States
OnsiteFull Time
Provide frontline support, troubleshoot technical issues, perform system maintenance, manage patches/backups, participate in rotating on-call, and occasionally travel to client sites; familiarity with Windows, Active Directory, Microsoft 365, VMware, and basic networking preferred.
Windows, Active Directory, Microsoft 365, Group Policy, VMware, TCP/IP
1mo
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IT Support Associate (CONTRACT)
Boston, Massachusetts, United States
OnsiteContract
2+ YOEAssociates degree and 2+ years IT support experience in life sciences; 1+ year lab systems support preferred. Proficiency with Windows/macOS, Azure AD, Microsoft 365, endpoint management, lab informatics, and ticketing platforms.
Windows, macOS, Microsoft 365, Microsoft Office 365, Zoom, Teams, ELN, Sciex, LIMS, CDS, Cytiva, ThermoFisher, SDMS, Azure AD, Egnyte, Microsoft SharePoint, Microsoft OneDrive, JAMF Pro, Automox, NinjaOne, Intune, Endpoint Privileged Management, Freshservice
6d
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IT Regional Support Services Manager
Atlanta or Philadelphia or Charlotte or Baltimore or Paducah or Cleveland or Pittsburgh or Virginia Beach or Washington or Boston or United States or Orlando or Nashville
$110k-$196k/yr OnsiteFull Time
5+ YOEBachelor's in CS/MIS or equivalent, 5+ years IT management, experience managing remote offices and staff, strong customer service and communication, ability to travel up to 30%.
1w
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Executive IT Support Analyst
Rockland or Hanover or Plymouth
$41-$51/hr OnsiteFull Time
5+ YOE5+ years IT support with executive/VIP support, Windows 11/Dell experience, mobile device management (iOS/Android), Microsoft 365/Teams/Outlook, AV/conferencing support, strong communication, and ability to provide off-hours support.
Windows 11, Dell, iOS, Android, Microsoft 365, Microsoft Teams, Microsoft Outlook, Zoom
2w
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Manager, IT
Boston, Massachusetts, United States
$116k-$162k/yr OnsiteFull Time
3+ YOEBachelor's in IT or related,3+ years IT management,experience supporting laboratory systems and cGxP,data integrity,networking and cybersecurity knowledge,ITIL/ITSM familiarity,ability to manage multi-site IT and oversee help desk.
ITIL, LAN, WAN, Windows
1mo
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IT On-Site Support Technician
Boston, Massachusetts, United States
$58k-$90k/yr OnsiteFull Time
2+ YOE2+ years as a level 2 support technician; strong service orientation, clear oral and written communication, ability to manage priorities, knowledge of IT troubleshooting and incident documentation.
ServiceNow, Microsoft Office 365, CMDB, ITIL
4w
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IT Office Support Engineer
Cambridge, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, hands-on with Windows/macOS/Linux endpoints, MDM/endpoint management, AV/meeting room systems, basic networking, IT procurement and asset management, Jira Service Management experience, Google Workspace familiarity.
Windows, macOS, Linux (Ubuntu), JumpCloud, Jira Assets, Google Meet, Zoom Rooms, Microsoft Teams, Jira Service Management, ServiceNow, Freshdesk, Google Workspace
1mo
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IT Desktop Support Manager (Teradyne, North Reading) (North Reading, MA, US)
North Reading, Massachusetts, United States
$106k-$169k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's in IT or related (or equivalent experience); 5+ years IT desktop support experience with 2+ years in leadership; expertise in Windows, Active Directory, Microsoft 365; experience with ServiceNow or Jira Service Management and AI/automation tools.
Windows, Active Directory, Microsoft 365, Microsoft Copilot, Jira Service Management, ServiceNow
1mo
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IT Support-Tier I Technician - Herb Chambers
Boston or Brookline
$30-$35/hr OnsiteFull Time
5+ YOE5+ years IT help desk/customer support experience, working knowledge of ITIL v3, troubleshooting hardware/software/network issues, strong communication and time-management skills, working knowledge of Microsoft operating systems.
Cisco Call Manager, ITIL v3, Clicklane, Microsoft Windows
1mo
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IT Support-Tier I Technician - Herb Chambers
Boston or Brookline
$30-$35/hr OnsiteFull Time
5+ YOE5+ years IT help desk experience; strong troubleshooting, communication, and time management skills; working knowledge of ITIL v3 and MS operating systems; Cisco Call Manager experience a plus.
Cisco Call Manager, ITSM, ITIL v3, Clicklane
4w
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Production Support and IT Operations Lead
Canton, Massachusetts, United States
$110k-$140k/yr OnsiteFull Time
8+ YOE8+ years experience in production support/IT operations in healthcare, deep ITIL knowledge, incident and SLA governance, stakeholder communication, and service improvement.
ITIL
3w
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IT Support Analyst - Must reside in the Boston area
Boston, Massachusetts, United States
$55k-$75k/yr HybridFull Time
1+ YOEDegree in CS or 3 years equivalent; 1-3 years IT/helpdesk experience; ITIL v4 preferred; experience with AD, Windows, Office 365, device management, backup and VPN; strong problem-solving and customer service skills.
Laptops, PCs, macOS, iPhones, Androids, AD, DFS, DNS, WSUS, Print Services, Microsoft Windows 10/11, Microsoft Office (Excel), Microsoft Office (Outlook), Microsoft Office (PowerPoint), Microsoft Office (Word), Microsoft Teams, Microsoft Exchange, Microsoft Windows Server 2016/2019, WSUS, SCCM, AutoPilot, In-Tune, JAMF, Veeam, Egnyte, PowerShell, Fortinet VPN, Direct Access, Office 365 Administration
1w
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Manager, IT Infrastructure & Operations
Cambridge, Massachusetts, United States
$129k-$145k/yr HybridFull Time
5+ YOE5+ years technical support experience (or 8+ years without degree), 3+ years supporting pharma/clinical research, Azure/Entra ID and Office 365 knowledge, experience with Windows/macOS/iOS/Android, strong communication and on-call availability.
Azure/Entra ID, Office 365, Windows, macOS, iOS, iPadOS, Android, SharePoint Online
2w
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IT Helpdesk Support Engineer
Boston, Massachusetts, United States
$70k-$80k/yr HybridFull Time
3+ YOEBachelor's degree preferred,3+ years IT operations/helpdesk experience,expertise in Windows and endpoint management,identity/access management,ITSM and networking;CompTIA/Microsoft certifications preferred.
Windows 10, Windows 11, Microsoft Intune, Autopilot, Outlook, Microsoft Teams, OneDrive, SharePoint, Ninja RMM, Active Directory, Entra ID, Okta, Microsoft Defender, SentinelOne, Sophos Central, CrowdStrike, Zscaler ZIA, Palo Alto Prisma Access, Netskope One, Azure Virtual Desktop, Citrix, VMware Horizon, Fortinet, Cisco, JIRA Service Management, Zendesk, ServiceNow
1mo
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IT Specialist
Auburn, Massachusetts, United States
$24-$30/hr OnsiteFull Time
Provide phone and walk-up IT support, resolve incident and service request tickets, perform deskside support, asset management, and assist with documentation and projects; strong communication and SLA awareness required.
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