35 it support manager jobs at 24 companies in Joppatowne, MD
2mo
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Senior Manager IT Support
Silver Spring, Maryland, United States
$144k-$186k/yr OnsiteFull Time
8+ YOE2+ Mgmt2+ years supervisory experience; bachelor’s degree (or equivalent experience) and minimum 8 years IT support/operations experience. Experience in service delivery, incident management, disaster recovery, change control, vendor management, and KPI oversight.
4d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond
$91k-$157k/yr HybridFull Time
7+ YOE3+ MgmtBachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM and queue management expertise, analytical and customer-service skills; ITIL preferred.
Microsoft 365, Windows, macOS, ITSM, AI
4d
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Manager, IT Support Services
Dulles or Laurel or Philadelphia or Whitehall or Austin or Houston or Carrollton or Fort Worth or Corpus Christi or San Antonio or Los Angeles or Garden Grove or San Diego or San Francisco or Sacramento or Phoenix or Las Vegas or Saratoga Springs or Vancouver or Kennewick or Redmond or United States or Colorado or California or Washington or Maryland or Virginia or District of Columbia
$91k-$157k/yr HybridFull Time
Bachelor’s degree or equivalent experience, 7+ years in IT support, 3+ years leading service desk teams, ITSM expertise, enterprise end-user environment knowledge, analytics, coaching, and process improvement skills.
Microsoft Windows, macOS, Microsoft 365, ITSM, AI
2w
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Director, Global IT Support
Simi Valley or Herndon or Arlington or Annapolis Junction
$163k-$261k/yr OnsiteFull Time
12+ YOE5+ MgmtBachelor's degree in computer science, information systems, or related field; 12+ years of IT support or infrastructure experience; 5+ years of IT leadership; Microsoft 365, ITSM, vendor management, and enterprise support expertise.
Microsoft 365, ITIL, ServiceNow, IAM
2mo
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IT Support Consultant II
Newark, Delaware, United States
HybridFull Time
4+ YOEHS diploma + 4 years experience (or equivalent). Support Windows/Linux/MacOS/iOS, device management (Quest KACE, Jamf), Active Directory/Group Policy, desktop/server support, strong troubleshooting and communication skills.
Windows, Linux, MacOS, iOS, Quest KACE, Jamf, Active Directory, Group Policy
1mo
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IT Support Technician - Helpdesk
Annapolis, Maryland, United States
OnsiteFull Time
5+ YOEHigh school diploma,5+ years supporting enterprise technology,strong Windows and Microsoft 365 troubleshooting,endpoint deployment and management experience (ConfigMgr/Intune),ITSM and basic cybersecurity familiarity,excellent communication.
Microsoft Windows, Microsoft 365, Microsoft Configuration Manager, Microsoft Intune, Autodesk AutoCAD, Civil 3D, Bentley
2mo
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IT Onsite Support Specialist
Dover, Delaware, United States
OnsiteFull Time
3+ YOE3+ years IT support experience, bachelor’s degree or equivalent, experience with IT asset management, ticketing/ITSM tools, strong communication and troubleshooting skills.
Office, IT Service Management tools, ticketing systems, firewalls, antivirus software, encryption, cloud platforms, collaboration tools
2mo
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IT Support Specialist (On-Site)
Baltimore, Maryland, United States
$27-$30/hr OnsiteFull Time
Associate's degree, Windows and Windows Server support, Microsoft 365 and Active Directory experience, PC hardware/network troubleshooting, endpoint management (Intune/SCCM/Autopilot) and strong customer service skills.
Microsoft Windows 10, Microsoft Windows 11, Windows Server 2016, Windows Server 2019, Microsoft 365, Active Directory, Carbon Black, Microsoft Intune, SCCM, Autopilot
1mo
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Senior IT Customer Support
Alexandria or Chandler or Nellis Air Force Base or Aberdeen or Niceville
$110k-$135k/yr OnsiteFull Time
5+ YOEMust hold active U.S. DoD Secret clearance, 5+ years helpdesk/service desk experience, ability to lift 25 lbs, experience with remote diagnostics, AD IAM, ticket queue management, and strong written/verbal communication.
Windows 11, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams, Jira Service Management, ServiceNow, Microsoft Deployment Toolkit, Windows Deployment Services, Active Directory, PowerShell
1w
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IT Operations & End User Support
Greenbelt, Maryland, United States
OnsiteFull Time
1+ YOEBachelor's degree in IT or equivalent experience; technical support or systems administration experience; troubleshooting, customer service, Windows, Linux, macOS, networking, enterprise technology, IT service management, and ticketing knowledge.
Windows, Linux, macOS, CompTIA A+, CompTIA Network+, CompTIA Security+, ITIL
1mo
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Manager, IT Service Delivery
Lincoln University, Pennsylvania, United States
OnsiteFull Time
5+ YOE5+ years IT support/service delivery experience with supervisory background; bachelor's in IT/CS; familiarity with ITSM, endpoint management (Windows/macOS), security fundamentals, and AI-assisted service tools.
Windows, macOS, Jamf, ITSM
2mo
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IT Onsite Support Specialist
Dover, Delaware, United States
OnsiteFull Time
3+ YOE3+ years IT support experience delivering services to supply chain or manufacturing sites; bachelor\u0002s degree or equivalent; experience with IT service management/ticketing, asset management, IT security, troubleshooting, on-call rotation, and ability to lift 50 lbs.
IT Service Management tools, ticketing systems, Office
4w
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IT Desktop Support Coordinator Lead
College Park, Maryland, United States
$116k-$139k/yr OnsiteFull Time
7+ YOEBachelor’s degree and 7+ years IT infrastructure support experience; valid driver’s license; strong communication, leadership, scripting, patching, and endpoint management skills.
JAMF, BitLocker, Active Directory, Microsoft Azure, Microsoft Intune, Office 365, OMS, Amazon Web Services, VDI, ServiceNow, Google Workspaces
2mo
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IT Infrastructure Solutions Manager
Laurel or New Brunswick or Bala Cynwyd or Bryn Mawr or Hershey or Jim Thorpe or Philadelphia or United States
$140k/yr RemoteFull Time
7+ YOERequires 7+ years configuring, administering, and supporting Microsoft technologies; expertise in DevOps, GitHub, Azure, Fabric, enterprise networking, cloud environments, security standards, and team leadership.
Microsoft DevOps, GitHub, Microsoft Azure, Microsoft Fabric
1d
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IT Specialist (Security)
Long Beach or Sacramento or San Diego or Santa Rosa or Miami or Panama City or Saint Petersburg or Silver Spring
$75k-$145k/yr OnsiteFull Time
1+ YOEOne year of specialized experience supporting A&A, security guidance across the system development life cycle, continuous monitoring, and vulnerability management; IT security professional certification required. U.S. citizenship required.
Federal Information Security Management Act (FISMA), Authorization and Assessment (A&A), System Security Plan, USAJOBS, USA Hire, e-Verify
1mo
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Regulatory Operations & Mandates Project Manager IT (Remote)
Baltimore, Maryland, United States
$90k-$178k/yr RemoteFull Time
3+ YOEBachelor's in health informatics/IT/IS or equivalent experience; 3+ years leading cross-functional technical system projects; ability to translate regulatory requirements, manage project financials, and support compliance. PMP and SAFe preferred.
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, a driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management
2w
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IT Technical Analyst
Rockville or Virginia
HybridFull Time
3+ YOERequires 3–5 years of IT support experience, Windows and Microsoft 365 troubleshooting, directory and endpoint management, networking knowledge, ITSM experience, driver's license, and willingness to travel.
Windows 10/11, Microsoft 365, Active Directory, Entra ID, Azure AD, Microsoft Intune, SCCM, TCP/IP, DNS, DHCP, VPN, Wi-Fi, ServiceNow, Freshdesk, Jira Service Management, MSP, HIPAA
14h
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IT Program & Project Management Analyst II
Germantown or Maryland
$64k-$83k/yr HybridFull Time
Experience supporting enterprise IT programs, projects, or operational initiatives; collaboration, organization, communication, problem-solving, project coordination, change management, and Microsoft Office proficiency required. Bachelor's degree preferred.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook
3w
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IT Service Desk Manager
Taneytown, Maryland, United States
OnsiteFull Time
5+ YOE5+ years service desk/IT support leadership, ITIL knowledge, bachelor\u0002s degree or equivalent experience, strong communication, stakeholder management, and team development skills.
Jira Service Management, ServiceNow, Freshservice, Microsoft 365, Microsoft Entra ID, Microsoft Intune, Windows, Active Directory, Microsoft Power Automate, Power Apps
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