32 it support technician jobs at 25 companies in Webster, MA
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IT Support Technician
Boston, Massachusetts, United States
$33-$51/hrOnsiteFull Time
AxonNASDAQ: AXON: Develops public safety technologies, devices, and cloud software.
5+ YOERequires 5+ years of IT support or end-user computing experience, advanced troubleshooting across endpoints, networking, and infrastructure, incident command, AV support, executive support, vendor coordination, and proficiency with named IT platforms.
ServiceNow, Okta, Slack, Zoom, Google Workspace, Tanium, JAMF, Intune, Autopilot
Framingham Public Schools: Government-operated public school district serving Framingham students from preschool through grade 12.
2+ YOEAssociate's degree preferred in IT, 2+ years helpdesk/technical support experience, ability to travel between sites, strong hardware/OS, imaging, deployment, ticketing, Google Workspace, and clear communication skills; bilingual preferred.
VulcanForms: Private U.S. metal additive manufacturing serving medical, defense, aerospace, and semiconductor customers with precision components.
1+ YOEHigh school diploma or equivalent, 1+ years supporting end-user technology in enterprise environments; knowledge of IP networking, Windows and Microsoft 365; strong customer service and troubleshooting skills; preferred industry certifications.
Windows, Microsoft 365, macOS, Linux, Apple iOS, TCP/IP, DNS, DHCP
Teknor Apex Company: Family-owned plastics manufacturer developing custom polymer compounds for automotive, construction, consumer, medical, and industrial manufacturers.
2+ YOERequires 2–3 years of service desk, desktop support, or related technical support experience; troubleshooting, customer service, documentation, and endpoint management skills. Associate degree preferred.
Microsoft Windows, Microsoft 365, Microsoft Intune, PDQ Deploy, Active Directory, Microsoft Entra ID, VPN, multi-factor authentication (MFA), Microsoft
Beacon Bank: Full-service regional bank serving the Northeast.
2+ YOE2+ years computer-related experience, bachelor's in computer science or equivalent experience, strong desktop/service desk and basic networking skills, excellent customer service and troubleshooting ability.
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
6+ YOERequires a bachelor's degree in computer science, desktop hardware and software expertise, Windows and Mac OS knowledge, ServiceNow exposure, and strong troubleshooting experience.
Windows 10, Windows 7, Microsoft Office, Mac OS, ServiceNow
Commonwealth of Massachusetts: Official state government website of Massachusetts.
1+ YOE1–3 years of IT support, help desk, or customer service experience; associate degree in IT or related field preferred. Requires Microsoft 365 proficiency, troubleshooting skills, and U.S. citizenship or permanent residency.
Citrix, AWS, Microsoft 365, Nutanix, Track-It, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Teams, Windows, Dell WYSE, LAN, WAN, VPN, TCP/IP
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
2+ YOERequires 2–4 years of relevant IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking knowledge, independent prioritization, travel between sites, and after-hours on-call availability.
Windows, Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
JabilNYSE: JBL: Global manufacturing services and solutions provider for top brands.
2+ YOERequires 2–4 years of IT support experience, desktop troubleshooting, Windows, Active Directory, Microsoft 365, networking, ServiceNow, customer service, independent problem-solving, travel between sites, and lifting up to 50 pounds.
Microsoft Active Directory, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, CMDB, Windows, TCP/IP, DNS, DHCP, LAN/WAN, VoIP
Reynolds and Reynolds: Provider of automotive dealership software and business solutions.
1+ YOETechnical associate degree or equivalent, 1+ years hardware/network experience, lift 50 lbs, valid driver\u0019s license with clean record, attend paid training in Texas, customer service and communication skills; A+/Network+ a plus.
CMIT Solutions: CMIT Solutions is a privately held managed IT and cybersecurity services franchisor serving small and midsize businesses.
3+ YOE3+ years IT support experience; associate's degree preferred; strong Microsoft 365, Azure, Entra, AWS, networking and ticketing system skills; ability to troubleshoot hardware, software, VPN, and firewalls.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Microsoft SharePoint, Azure Services, Entra, AWS, Autotask, ConnectWise, HP, Aruba, Cisco, SonicWall, Unifi, Jamf, VPN
Transdev North America: Provides public transportation, mobility solutions, and fleet maintenance services.
Provide first-line technical support for hardware/software/networks, diagnose/troubleshoot issues, maintain systems, create documentation, and support bus technology; on-call availability required.
Windows, macOS, Linux, LAN phone technology, remote support tools, ticketing systems
BCS365: Managed IT and cybersecurity provider serving businesses with outsourced IT, cloud, and security services.
4+ YOERequires 4+ years of IT experience, MSP or external customer support, O365 Admin, Azure AAD, on-prem AD, Group Policy, Conditional Access, ServiceNow, Automate RMM, and listed certifications.
ServiceNow, Automate RMM, O365 Admin, Azure, Azure Active Directory (AAD), On-Prem AD, Group Policy, Conditional Access Policy (CA), Windows 10, MAC OS X, Microsoft Intune, MDM, Microsoft SharePoint, Microsoft Office 365, Microsoft MCP, MS 900, AZ 900, MS 102, AZ 104, CCNA, CompTIA, A+, Network+, Windows 7, Apple, Android
Great Wolf Lodge: North America's largest family of indoor waterpark resorts.
Associate degree in IT or equivalent experience; strong O365, Microsoft Office, networking, operating system, hardware, and audiovisual support knowledge; background check and drug screen required.
Microsoft O365, Microsoft Office, TCP/IP, SMTP, Ethernet, Wide Area Networks, Microsoft SCCM, Cisco, server virtualization, PMS, POS
CMIT Solutions of Hartford & Stamford: Private managed IT and cybersecurity provider serving small and medium-sized businesses in Hartford and Stamford, Connecticut.
Entry-level role requiring customer service, professional communication, reliable transportation, a valid driver's license, attention to detail, procedure-following, basic computer proficiency, and willingness to learn.
Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft OneDrive, Windows, CompTIA
Herb Chambers Companies: Privately held New England automotive dealership group selling and servicing new and used vehicles for regional drivers.
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 knowledge, and familiarity with MS operating systems and applications.
Pixel Machinery: Boston-based technology consultancy and managed IT services provider helping organizations secure, implement, and support scalable IT ecosystems.
Experienced Tier 2/3 IT support professional able to lead software implementations, troubleshoot complex issues, configure identity platforms, communicate with clients, and mentor technicians.
Okta, JumpCloud, 1Password, Microsoft Entra ID, Azure AD, Azure AD Connect
Pomeroy: Managed IT services and technology consulting provider serving enterprises with secure, connected workplace support.
2+ YOERequires 2–3 years of onsite IT support experience, English and local-language communication skills, ServiceNow or comparable IT service-management experience, and hardware, software, mobile, printer, and network troubleshooting skills.
ServiceNow, Microsoft Windows, Apple operating systems, Microsoft Office 365, Smartphones, SIM cards, Wi-Fi, routers, hubs, switches, Main Distribution Frames (MDFs), Intermediate Distribution Frames (IDFs)
Herb Chambers Companies: Privately held New England automotive dealership group selling and servicing new and used vehicles for regional drivers.
5+ YOERequires 5+ years of IT customer support or help desk experience, strong troubleshooting and communication skills, ITIL v3 Foundations knowledge, and familiarity with MS operating systems and applications.
ITSM, ITIL v3, Cisco Call Manager, MS operating systems
UniFirstNYSE: UNF: Provider of uniform rental and facility service solutions.
2+ YOEAssociate degree in a technical discipline or bachelor's degree with 2 years relevant experience; 2+ years enterprise IT support preferred. Requires Active Directory, Windows, Microsoft Office 365, ticketing, troubleshooting, and customer service skills.
Active Directory, Windows 7, Windows 10, Microsoft Office 365, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, ServiceNow, Cherwell, Remedy, Bomgar, BigFix, AS400, WAN, VPN, ITSM