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24 itsm manager jobs at 18 companies in San Antonio, TX

1mo
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Program Manager
San Antonio, Texas, United States
$101k-$171k/yr OnsiteFull Time
Akima
Akima: Provider of mission-focused technical and administrative support for government agencies.
10+ YOE5+ MgmtActive DoD Secret clearance, bachelor's or equivalent senior operational experience, 10+ years IT/operations experience including 5 years leading multi-site federal/DoD IT teams, knowledge of RMF/ATO, DoD cybersecurity, and ITSM/ServiceNow operations.
SolarWinds/Orion, ARMIS, Ansible, ServiceNow, CMDB/ITAM, RMF/eMASS, SLA dashboards
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2mo
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IT & Technology Decision Makers - Paid ITSM/ESM Research Study - San Antonio, US
San Antonio, Texas, United States
$200/hr RemoteContract
Prolific
Prolific: Platform connecting researchers and AI developers with verified participants.
Director-level or above IT/tech experience with hands-on use of ITSM/ESM platforms (e.g., Jira Service Management, ServiceNow). Decision-making experience for platform selection/implementation, strong written communication, and a PayPal account for payment.
Jira Service Management, Freshservice, ServiceNow, Atomicwork, Moveworks, Workday, SAP SuccessFactors, ADP, Oracle HCM, Microsoft Excel, Google Sheets, Notion, Jira, PayPal
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2w
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Edge Connectivity Manager
Omaha or Saint Louis Park or Denver or Englewood or Orlando or Kansas City or Albuquerque or Portland or Salem or Pittsburgh or Austin or Dallas or Fort Worth or San Antonio or Vienna or Olympia or Columbia or St. Paul or Harrisburg or Pennington or Woodcliff Lake or Phoenix or Folsom
OnsiteFull Time
HDR
HDR: Global provider of engineering, architecture, environmental and construction services.
10+ YOE3+ Mgmt10+ years in network engineering or connectivity operations, 3+ years leading technical teams; strong enterprise networking, cloud connectivity, firewalls, ITSM, and stakeholder communication skills.
ITIL, CCNP, CCIE, PCNSE, Fortinet, Azure, AWS
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1mo
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ServiceNow Workflow Manager (Top Secret)
Hampton or Norfolk or Virginia Beach or Richmond or San Antonio
OnsiteFull Time
Seamless Migration
Seamless Migration: Provides IT consulting and ServiceNow automation services for organizations.
6+ YOE2+ MgmtRequires Top Secret clearance, 6+ years IT experience (2+ years ServiceNow), DoD 8140 IAT II (or equivalent), ServiceNow development/admin experience across ITSM/CMDB/PA/CSM/SIR/App Engine, JavaScript and integration skills.
ServiceNow, Performance Analytics, ITSM, CMDB, Customer Service Management (CSM), Security Incident Response (SIR), App Engine, JavaScript, Glide APIs, Flow Designer, REST, SOAP, HTML, CSS, Secure Development Life Cycle (SDLC)
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5d
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STRATEGY PLANS & ENGAGEMENT DIRECTOR
Alabama or Illinois or Maryland or Oklahoma City or Pennsylvania or San Antonio or Utah or Arlington
$148k-$197k/yr OnsiteFull Time
Defense Information Systems Agency
Defense Information Systems Agency: Provides information technology and communications support to the military.
1+ YOEAt least one year of equivalent experience managing strategic planning and deployment of service desk technologies, ITSM platforms, or self-service portals; leadership, technical competence, and customer service skills required.
IT Service Management (ITSM), self-service portals
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2w
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Edge Connectivity Manager
Omaha or Phoenix or St. Paul or Austin or Kansas City or Columbia or Denver or Vienna or Saint Louis Park or Folsom or Portland or Pennington or Woodcliff Lake or Orlando or Harrisburg or Salem or Fort Worth or Pittsburgh or San Antonio or Dallas or Albuquerque or Olympia or Englewood
$105k-$188k/yr OnsiteFull Time
HDR
HDR: Global firm providing architecture, engineering, and environmental services.
10+ YOE3+ Mgmt10+ years in network engineering or connectivity operations, 3+ years leading technical teams, bachelor’s or equivalent, strong enterprise networking, governance, vendor management, and communication skills.
ITIL, CCNP, CCIE, PCNSE, Fortinet, Azure networking, AWS networking
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1d
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D365 Client Relationship Manager
Akron or Los Angeles or Washington or Troy or New York City or Houston or Chicago or Grand Rapids or Owings Mills or Columbia or Richmond or Memphis or Raleigh or Boston or San Jose or San Francisco or Austin or Kalamazoo or Spokane or Denver or Fort Worth or Atlanta or Orlando or Dallas or Wilmington or Phoenix or San Antonio or Milwaukee or Madison or McLean or Melville or Woodbridge or Stamford or Miami or Philadelphia or Charlotte or Greenville or West Palm Beach or Costa Mesa or St. Louis or Fort Lauderdale or Seattle or Rosemont or Pittsburgh or Tulsa or Cincinnati or Cleveland or Columbus or Cherry Hill or Tampa or Minneapolis or Anchorage or Salt Lake City or Norfolk or Jacksonville or Boulder or Nashville or Oak Brook or Las Vegas or Indianapolis or San Diego or Potomac or Omaha
$125k-$185k/yr OnsiteFull Time
BDO USA
BDO USA: Provides accounting, tax, and business advisory services to organizations.
6+ YOEBachelor’s degree and 6+ years of ERP industry experience, or high school diploma/GED and 7+ years; 6+ years in client relationship management or IT managed services; D365 experience required.
Microsoft Dynamics 365, Microsoft Power Platform, Power Apps, Power Automate, Power BI, Azure DevOps, Microsoft Outlook, Microsoft Teams, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, ServiceNow, Microsoft Dynamics CRM, ITSM
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5d
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Datacenter Technician Manager
San Antonio, Texas, United States
$75k-$168k/yr OnsiteFull Time
Microsoft
MicrosoftNASDAQ: MSFT: Develops software, services, devices, and cloud computing solutions.
3+ YOE3+ MgmtHigh school diploma or GED, computer hardware knowledge, 3+ years supporting IT equipment, and 3+ years directing or managing others. Must work nonstandard shifts and pass Microsoft Cloud background screening.
PPE, ITIL, ASICS, Inventory Control, CompTIA, Microsoft Azure, Bing, Office 365, Xbox, OneDrive
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1mo
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Enterprise Delivery Executive - Healthcare
San Antonio or United States
$166k-$243k/yr HybridFull Time
Rackspace Technology
Rackspace TechnologyNasdaq: RXT: Multicloud technology solutions and managed services provider.
12+ YOE7+ MgmtBachelor's degree required (Master's preferred); 12+ years in infrastructure/managed services; 7+ years leading managers; experience with enterprise-scale managed services, SLAs, private cloud/hybrid platforms and ITIL; strong executive presence.
EPIC, Citrix, ITIL
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3w
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ServiceNow Platform Lead
San Antonio, Texas, United States
OnsiteFull Time
Infosys
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Deep ServiceNow platform expertise across modules, CSA required, CIS/CTA/ITIL preferred, bachelor's or equivalent, leadership and project delivery experience, US work authorization required, relocation/travel possible.
ServiceNow, AI/Now Assist, ITSM, ITOM, SPM, HAM, HRSD, CMDB
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1w
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Journeyman Computer Operator (IT Asset Management Focus)
San Antonio, Texas, United States
OnsiteFull Time
Wood River Federal
Wood River Federal: Providing IT and professional services to federal government agencies.
3+ YOERequires 3–5 years in IT support or operations, including 2 years in IT asset management, inventory control, or IT logistics; enterprise ITAM/ITSM experience and ability to obtain DoW security clearance.
Enterprise Logistics Management System (ELMS), Defense Property Accountability System (DPAS), Configuration Management Database (CMDB), ServiceNow, Flexera, Ivanti
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2w
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SNOW Business Analyst / Trainer
San Antonio, Texas, United States
$58k-$81k/yr HybridFull Time
ASM ResearchNYSE: ACN: Provides IT and healthcare services to government agencies.
5+ YOEBachelor's or equivalent;5–8 years business analysis experience;ServiceNow (ITSM/request management) experience;proficiency with Microsoft Word, Excel, PowerPoint;U.S. citizenship required.
ServiceNow, ServiceNow Agile, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Jira
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1mo
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
Arctic Wolf
Arctic Wolf: Provides cloud-native security operations and managed threat detection.
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
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1mo
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IT Application Administrator
Seguin, Texas, United States
$83k/yr OnsiteFull Time
Guadalupe Valley Electric Cooperative
Guadalupe Valley Electric Cooperative: Electric cooperative providing utility, internet, and home services.
2+ YOEExperience administering SaaS/business applications, Active Directory, relational databases and SQL; PowerShell scripting; application upgrades, vendor management, change management; strong communication and problem-solving skills.
PowerShell, SQL, Active Directory, Microsoft 365, Office 365, Power BI, ITSM
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1w
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IT Compliance Specialist
San Antonio or Houston or Fort Worth or Dallas or Austin
OnsiteFull Time
Frost Bank
Frost BankNYSE: CFR: Provides personal and commercial banking, investment, and insurance services.
10+ YOEBachelor's degree in IT; 10 years of IT and audit experience, 5 years using COBIT, and 2 years each in project management, policy implementation, and training. Strong communication skills required.
Microsoft COBIT, ITIL, CMM, ISO 17799
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1w
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Major Incident Management (MIM) Advanced SME
San Antonio, Texas, United States
$80k-$128k/yr OnsiteFull Time
Peraton
Peraton: Provides advanced technology and mission support for government agencies.
8+ YOERequires 8 years with a bachelor's degree or 12 years with a high school diploma, ITIL knowledge, incident coordination experience, reporting and training skills, U.S. citizenship, and ability to obtain Public Trust clearance.
ServiceNow, ITSM, ITIL, VPN, Active Directory, CommVault, SCCM, Tanium
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1w
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Major Incident Management (MIM) Advanced SME
San Antonio, Texas, United States
$80k-$128k/yr OnsiteFull Time
Peraton
Peraton: National security and mission-critical government technology services provider.
8+ YOERequires 8 years with a bachelor's degree or 12 years with a high school diploma, ITIL knowledge, incident coordination, reporting, training, root-cause analysis, U.S. citizenship, and ability to obtain Public Trust clearance.
ServiceNow, ITSM, Service Desk, Active Directory, CommVault, SCCM, Tanium, VPN
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Software Engineer III - Application Support
San Antonio, Texas, United States
$95k-$145k/yr OnsiteFull Time
City of San Antonio
City of San Antonio: Provides municipal services and governance to San Antonio residents.
7+ YOEBachelor's degree and 7 years of software development or analysis experience. Requires expertise in complex systems, databases, programming, Agile processes, troubleshooting, and technical leadership.
JavaScript, VBScript, CSS, HTML, DHTML, VB, jQuery, Ajax, Java, JSON, .NET, C++, C#, Microsoft SQL, Oracle, Microsoft Visual Studio, TFS, Remedy, Accela Civic Platform, Verint 311, Symphony Integrated Library System, OneMeeting, FasterWeb, SSRS, SaaS, ITIL
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2mo
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Help Desk Lead
San Antonio, Texas, United States
$58k-$124k/yr HybridFull Time
CGI
CGINYSE: GIB: Provides information technology and business consulting services.
4+ YOEHigh school diploma or equivalent; 4+ years customer service/technical support with 2+ years Tier 2; advanced troubleshooting; ServiceNow and CRM experience; Google Cloud, Kubernetes, DevSecOps experience; ability to pass clearance.
ServiceNow, ServiceNow ITSM, Google Cloud, Kubernetes, CRM, Access database
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5d
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Team Lead, Enterprise Integration Services
San Antonio, Texas, United States
OnsiteFull Time
Pellera Technologies
Pellera Technologies: Enterprise IT solutions provider specializing in cloud and cybersecurity.
5+ YOERequires 5+ years in enterprise deployment, integration, data center operations, or infrastructure implementation; rack-based solutions, cabling, networking, hardware, troubleshooting, documentation, and technical leadership experience.
Microsoft, Cisco, HPE, Dell, Lenovo, ITIL
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