7 journey designer jobs at 5 companies in Devon, PA
2w
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Journey & Design Lead - Retirement Plan Solutions
Radnor or Charlotte or Fort Wayne or Omaha
$73k-$132k/yr HybridFull Time
3+ YOE3+ years leading customer journey redesign in financial or regulated industries; strong communication and presentation skills; bachelor's degree or equivalent; experience with user research and cross-functional delivery.
3mo
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AI Experience Designer, Senior Associate
Wilmington, Delaware, United States
OnsiteFull Time
3+ YOE3+ years in UX design; experience across web and conversational AI; ability to create journeys with data-driven decisions; inclusive design and accessibility expertise; experience with AI/ML workflows.
Figma, Sketch, Adobe Creative Suite, APIs, Large Language Models, MCP, Agents, RAG, Voiceflow, Lucidchart, Amazon Lex, Google Dialogflow, Nuance Mix, Audacity, Jira, Agile
1w
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Service Design Vice President
Columbus or Wilmington or Wilmington
OnsiteFull Time
5+ YOERequires 5+ years in service or experience design, expertise in journey mapping, service blueprinting, research synthesis, stakeholder management, systems thinking, and cross-functional collaboration; AI experience preferred.
AI
5d
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Director, Data & AI Product Discovery & Design
Conshohocken or Pennsylvania
HybridFull Time
10+ YOE10+ years in product design, UX research, or service design; bachelor's degree or equivalent; experience leading teams; strong research, prototyping, journey mapping, and cross-functional collaboration skills.
ADO, Jira, React, Confluence
1mo
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS
2d
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Digital Experience Product Manager
Malvern, Pennsylvania, United States
OnsiteFull Time
7+ YOEBachelor’s degree in business, technology, design, or related field and 7+ years of digital product ownership or journey management experience; Agile delivery and stakeholder collaboration required.
Jira, Trello
1mo
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Vice President-One Chase Hub Strategy and Activation
Columbus or Delaware or New York or Wilmington
$133k-$190k/yr OnsiteFull Time
7+ YOE7+ years in financial services with leadership in strategy, program delivery, or customer experience; experience developing web experiences, enterprise integration strategies, cross-functional collaboration, journey design, executive communication, and program/project management.
Adobe Acrobat, Microsoft PowerPoint, Microsoft Excel