144 journey designer jobs at 100 companies in United States
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Customer Journey Designer
Culver City, California, United States
OnsiteFull Time
Designer, communicator, and problem solver who owns visual, user experience, Partner Sites, and Customer Journey Design across media, platforms, and formats.
1mo
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Journey & Design Lead - Retirement Plan Solutions
Radnor or Charlotte or Fort Wayne or Omaha
$73k-$132k/yr HybridFull Time
3+ YOE3+ years leading customer journey redesign in financial or regulated industries; strong communication and presentation skills; bachelor's degree or equivalent; experience with user research and cross-functional delivery.
2mo
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Founding Designer
New York City or San Francisco or Seattle or United States
$140k-$190k/yr RemoteFull Time
Senior product and growth designer able to define patient-facing design standards, design member journeys and campaigns, build reusable design systems and production workflows, collaborate cross-functionally, and lead external creative partners.
HubSpot, Customer.io, Braze, Iterable, Mailchimp, Webflow, Framer, HTML, CSS
3w
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Director, Customer Journey Design
Parsippany, New Jersey, United States
$160k-$235k/yr OnsiteFull Time
10+ YOEBachelor's degree required; master's preferred. Requires 10+ years in customer experience, journey design, or CX strategy, plus journey mapping, service design, CX metrics, governance, and executive communication expertise.
2w
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, journey mapping, LLM fundamentals, communication, stakeholder management, and analytics skills.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock
1mo
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Service Designer
Sacramento, California, United States
$94k-$110k/yr HybridFull Time
1+ YOEBachelor's in design-related field required,1+ years service design or user research experience,experience with journey mapping and service blueprints,and ability to partner with cross-functional teams.
2w
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Senior Manager, Journey & Insights
Fort Lauderdale or Valletta
HybridFull Time
8+ YOERequires 8–15+ years in customer insights, customer experience, journey management, service design, behavioral research, hospitality research, or related fields, plus research leadership and journey governance expertise.
4w
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Senior Service Designer
McLean, Virginia, United States
$120k-$180k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in human-centered/service design, 5+ years managing design teams; experience with research, journey maps, service blueprints, and integrating design into Agile delivery.
Sketch, Mural, Figma, InVision, Adobe Creative Suite
3w
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Associate Service Designer
United States
OnsiteFull Time
Service design experience, workshop facilitation, journey mapping, service blueprinting, usability and accessibility knowledge, agile collaboration, portfolio, and experience with design tools.
Figma, Sketch, Adobe XD, Axure
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Service Designer
United States
RemoteFull Time
5+ YOE5+ years in service design, customer experience, process improvement, or change management; expertise in service blueprinting, journey mapping, human-centered design, process optimization, and change management; Agile experience; Public Trust eligibility.
Agile
1mo
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UX Designer
Atlanta, Georgia, United States
OnsiteFull Time
Design and prototype user-centered experiences for financial products, create wireframes, journeys, and high-fidelity designs; conduct usability testing; collaborate with stakeholders; proficiency in Sketch, Adobe Illustrator, Photoshop, Axure, InVision; LaserPro advantageous.
LaserPro, Sketch, Adobe Illustrator, Photoshop, Axure, InVision
1mo
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Principal UX Designer
Dublin or United States
RemoteFull Time
8+ YOEBachelor's or equivalent experience,8+ years in UX/Product/Service design,expertise in journey mapping, interaction design, prototyping, design systems, accessibility;experience with responsive design and stakeholder collaboration;AI/LLM experience preferred.
React Native
1w
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Senior Product Designer
Austin, Texas, United States
OnsiteFull Time
6+ YOERequires 6–8+ years designing and shipping products, strong communication, Figma expertise, advanced prototyping, and UX, visual design, and complex journey problem-solving skills.
Figma, iOS, Android
1mo
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Service Designer
McLean, Virginia, United States
$85k-$150k/yr OnsiteFull Time
4+ YOE4+ years in service, human-centered, or customer experience design; portfolio required; experience with research, journey maps, service blueprints, and Agile integration; ability to obtain Public Trust clearance.
Adobe Creative Suite, Mural, Lucidchart
1mo
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Senior UX Designer
Bentonville, Arkansas, United States
$90k-$180k/yr OnsiteFull Time
3+ YOE3+ years UX design experience (or 5 years equivalent), user research, journey mapping, interaction design, prototyping with Figma, usability testing, stakeholder management, and AI/accessible design experience preferred.
Figma
2mo
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Principal Experience Designer
Elmsford, New York, United States
$116k-$145k/yr OnsiteFull Time
6+ YOE6+ years designing digital products and services; expertise in service design, user research, journey mapping, design systems, accessibility, and stakeholder facilitation; healthcare experience preferred; strong storytelling and workshop skills.
2mo
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Principal Experience Designer
Elmsford, New York, United States
$176k-$220k/yr OnsiteFull Time
6+ YOE6+ years designing products and services across digital platforms; expertise in service design, user research, journey mapping, and design systems; bachelor's in design or equivalent experience; healthcare experience preferred; strong storytelling and facilitation skills.
Agile, Design thinking
3w
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Lead Service Designer
United States
OnsiteFull Time
Strong service design experience, portfolio of end-to-end services, user research, journey mapping, service blueprinting, workshop facilitation, agile delivery, stakeholder communication, WCAG, and design tool proficiency.
Figma, Miro, Sketch, Adobe XD, Axure, WCAG, GOV.UK Design System
1w
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Product Designer, Vice President
New York City or Brooklyn
$143k-$205k/yr OnsiteFull Time
5+ YOERequires 5+ years in user experience design or similar roles, complex-domain design experience, inclusive design and accessibility expertise, user journey visualization skills, and cross-functional collaboration.
APIs, microservices
1mo
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Product Designer, HR Experiences
Denver or San Francisco or New York City or San Jose or Scottsdale
$177k-$222k/yr HybridFull Time
5+ YOE5+ years product design in B2B SaaS, shipped AI-powered experiences, service design and journey mapping experience, strong cross-functional judgment, Figma proficiency.
Figma
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