4 journey designer jobs at 4 companies in Florida

3d
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Senior Manager, Journey & Insights
Fort Lauderdale or Valletta
HybridFull Time
The Ritz-Carlton Yacht Collection
The Ritz-Carlton Yacht Collection: Operates ultra-luxury yachts providing high-end global cruise experiences.
8+ YOERequires 8–15+ years in customer insights, customer experience, journey management, service design, behavioral research, hospitality research, or related fields, plus research leadership and journey governance expertise.
1w
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Sr. Director, Membership Recruitment & Growth
Washington or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Kentucky or Massachusetts or Maine or Michigan or Minnesota or Montana or New Hampshire or New Mexico or New York or North Carolina or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Vermont or Wisconsin or Wyoming
$123k-$135k/yr RemoteFull Time
American Institute of Architects
American Institute of Architects: Professional membership association for architects and design professionals.
10+ YOEBachelor's degree and 10+ years in membership growth/recruitment or marketing, experience managing teams, fluency in Fonteva and recruitment journey design, strong analytics, segmentation, and outreach skills.
Fonteva, Salesforce
1mo
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Sr. Manager, Patient Success
Florida or Michigan or New Jersey or Massachusetts or Georgia or Texas or New York or Ohio
RemoteFull Time
Great Expressions Dental Centers
Great Expressions Dental Centers: Network of dental centers providing general and specialty care.
3+ YOE3–5 years in dental/healthcare or patient experience management; ability to lead teams, analyze KPIs, design SOPs, and improve patient journeys; bachelor’s preferred; strong communication and data skills.
3w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
LexisNexis
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk