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5 journey designer jobs at 3 companies in Putnam, CT

2w
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, journey mapping, LLM fundamentals, communication, stakeholder management, and analytics skills.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock
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3w
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesBSE: 532540: Global leader in IT services, consulting, and business solutions.
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, customer journey mapping, conversational AI, LLM fundamentals, and strong stakeholder skills; bachelor's degree and 10+ years' experience listed.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock, LLM
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2mo
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Conversational UX Lead
Boston or Jersey City or Merrimack or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provider of investment, retirement, and financial planning services.
8+ YOE8+ years in UX/product/conversational design including AI/agent systems; hands-on front-end and prototyping experience; systems thinking; ability to design multi‑session conversational journeys and translate policy/compliance to UX.
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1mo
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Conversational UX Lead
Boston or Merrimack or Jersey City or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provider of investment, retirement, and financial planning services.
8+ YOE8+ years in UX, product, or conversational design, including AI-powered or agent-based systems; expertise in complex multi-turn journeys, frontend experiences, systems thinking, and regulated environments.
AI, chatbot
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1w
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Customer Lifecycle & CRM Manager
Cumberland, Rhode Island, United States
OnsiteFull Time
inMusic
inMusic: Privately owned music technology that designs and manufactures DJ equipment, musical instruments, and professional audio products.
Experience leading CRM, lifecycle marketing, retention, or customer engagement programs, with expertise in segmentation, journey design, personalization, automation, data analysis, stakeholder management, and cross-functional collaboration.
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