Silver Spring • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Silver Spring • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Silver Spring • 50 milesRemote · Hybrid · Onsite · Field · All Environments
Silver Spring • 50 milesRemote · Hybrid · Onsite · Field · All Environments
12 journey designer jobs at 7 companies in Silver Spring, MD
2w
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Senior Service Designer
McLean, Virginia, United States
$120k-$180k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in human-centered/service design, 5+ years managing design teams; experience with research, journey maps, service blueprints, and integrating design into Agile delivery.
Sketch, Mural, Figma, InVision, Adobe Creative Suite
4w
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Service Designer
McLean, Virginia, United States
$85k-$150k/yr OnsiteFull Time
4+ YOE4+ years in service, human-centered, or customer experience design; portfolio required; experience with research, journey maps, service blueprints, and Agile integration; ability to obtain Public Trust clearance.
Adobe Creative Suite, Mural, Lucidchart
3w
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Senior Service Designer
McLean, Virginia, United States
$120k-$180k/yr OnsiteFull Time
6+ YOEAbility to obtain Public Trust clearance;6+ years in human-centered/service/customer experience design; portfolio of methods and artifacts; experience with research, workshops, journey maps, and integrating design into Agile.
Adobe Creative Suite, Mural, Lucidchart
3w
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UI/UX Designer
United States or Tysons
$98k-$163k/yr RemoteFull Time
3+ YOE3+ years experience in enterprise UI/UX, human-centered design, journey mapping, dashboard and workflow design, experience with Figma/Adobe XD/Sketch, usability testing, accessibility (WCAG).
Figma, Adobe XD, Sketch
1mo
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Senior Service Designer
McLean, Virginia, United States
$120k-$180k/yr RemoteFull Time
6+ YOEAbility to obtain Public Trust clearance;6+ years in human-centered/service/customer experience design;portfolio required;expertise in research, journey maps, service blueprints, and Agile integration;proficiency with Adobe Creative Suite, Mural, Lucidchart;degree or equivalent.
Adobe Creative Suite, Mural, Lucidchart
1mo
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Service Designer
McLean, Virginia, United States
$85k-$150k/yr OnsiteFull Time
4+ YOEAbility to obtain Public Trust clearance,4+ years in human-centered/service/customer experience design,portfolio required,experience with research,workshops,journey maps,service blueprints,agile/scrum integration and collaboration with multidisciplinary teams.
Adobe Creative Suite, Mural, Lucidchart
1mo
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Senior Service Designer
McLean, Virginia, United States
$120k-$180k/yr RemoteFull Time
6+ YOEAbility to obtain U.S. Public Trust clearance; 6+ years in human-centered/service/customer experience design; strong research, workshop facilitation, journey mapping, and Agile experience.
Adobe Creative Suite, Mural, Lucidchart
3w
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Customer Insights Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in service/experience design with expertise in qualitative and ethnographic research, journey mapping, translating insights into product and operational requirements, and experience managing design teams.
3w
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Business Transformation Consultant
Washington, District of Columbia, United States
HybridFull Time
8+ YOEBachelor's degree and 8+ years applying human-centered design, service design, or business architecture for federal clients; US citizenship and active Secret clearance required; workshop facilitation, journey mapping, and stakeholder engagement skills.
Miro, Visio, Lucidchart, Figma, LeanIX, Ardoq, Adobe Creative Suite, JazzHR, Agile, Lean, BIZBOK, TOGAF, Business Motivation Model (BMM)
1w
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Sr. Director, Membership Recruitment & Growth
Washington or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Kentucky or Massachusetts or Maine or Michigan or Minnesota or Montana or New Hampshire or New Mexico or New York or North Carolina or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Vermont or Wisconsin or Wyoming
$123k-$135k/yr RemoteFull Time
10+ YOEBachelor's degree and 10+ years in membership growth/recruitment or marketing, experience managing teams, fluency in Fonteva and recruitment journey design, strong analytics, segmentation, and outreach skills.
Fonteva, Salesforce
1w
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Federal Associate Experience Consultant 2027
Herndon, Virginia, United States
$65k-$98k/yr OnsiteFull Time
Bachelor's degree; customer research, data analysis, design thinking, journey mapping, presentation, storytelling, workshop facilitation, and cross-functional collaboration skills; ability to obtain federal clearance.
IBM Design Thinking, IBM Cloud
6d
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Jewish Educator, Family Journeys
Owings Mills, Maryland, United States
$5k/yr FieldSeasonal
Bachelor's degree in Jewish Education, Jewish Studies, or related field; experiential Jewish learning, intergenerational facilitation, curriculum design, and diverse family engagement experience required.