6 journey designer jobs at 3 companies in Springfield, OH

1mo
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Principal UX Designer
Dublin or United States
RemoteFull Time
Quantum Health
Quantum Health: Private healthcare navigation helping self-insured employers and their employees find better care and control costs.
8+ YOEBachelor's or equivalent experience,8+ years in UX/Product/Service design,expertise in journey mapping, interaction design, prototyping, design systems, accessibility;experience with responsive design and stakeholder collaboration;AI/LLM experience preferred.
React Native
2w
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Experience Design - Business Banking Insurance, Vice President
Columbus, Ohio, United States
$124k-$175k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services and investment banking firm.
5+ YOERequires 5+ years in user experience design or equivalent, expertise in user journeys, wireframes, prototypes, inclusive design, accessibility, iterative testing, client-side technologies, APIs, microservices, and AI experimentation.
APIs, microservices, AI
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Experience Design Vice President
Columbus or Plano or Jersey City
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services and investment banking firm.
5+ YOE5+ years UX design experience, expertise in inclusive design and accessibility, ability to create journeys/wireframes/prototypes, advanced technical literacy with client-side technologies and APIs, experience leading teams and conducting research.
Sketch, Invision, APIs, microservices
3w
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Service Design Vice President
Columbus or Wilmington or Wilmington
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services and investment banking firm.
5+ YOERequires 5+ years in service or experience design, expertise in journey mapping, service blueprinting, research synthesis, stakeholder management, systems thinking, and cross-functional collaboration; AI experience preferred.
AI
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
LexisNexis Legal & Professional
LexisNexis Legal & Professional: Legal AI and data analytics delivering legal, regulatory, and business insights and workflows to professional customers.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
2mo
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Vice President-One Chase Hub Strategy and Activation
Columbus or Delaware or New York or Wilmington
$133k-$190k/yr OnsiteFull Time
Chase
ChaseNYSE: JPM: U.S. consumer and commercial bank serving individuals, families and businesses with banking, lending, cards and investment services.
7+ YOE7+ years in financial services with leadership in strategy, program delivery, or customer experience; experience developing web experiences, enterprise integration strategies, cross-functional collaboration, journey design, executive communication, and program/project management.
Adobe Acrobat, Microsoft PowerPoint, Microsoft Excel