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15 journey designer jobs at 10 companies in Texas

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Experience Design, Vice President- Platform Designer, Customer Acquisition & Onboarding
New York City or Columbus or Plano
$143k-$205k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOERequires 5+ years in user experience design, expertise in journeys, wireframes, prototypes, inclusive design, accessibility, client-side technologies, APIs, microservices, and design leadership.
APIs, microservices
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1mo
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Product Design
Austin, Texas, United States
OnsiteFull Time
Light
Light: Builds a utility-as-API platform that enables companies to offer integrated electricity plans and make clean energy convenient for customers.
5+ YOE5+ years product design experience (or portfolio equivalent), strong research skills and multiple research methods, design system fluency, ability to map customer journeys and ship production-quality designs. Based in Austin.
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Experience Design Vice President
Columbus or Plano or Jersey City
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
5+ YOE5+ years UX design experience, expertise in inclusive design and accessibility, ability to create journeys/wireframes/prototypes, advanced technical literacy with client-side technologies and APIs, experience leading teams and conducting research.
Sketch, Invision, APIs, microservices
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Service Design - Senior Associate
Plano or Columbus
$105k-$150k/yr OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
3+ YOE3+ years service design experience with journey mapping, service blueprinting, storyboarding, workshop facilitation, cross-functional collaboration; experience with iterative design and prototyping; LLM/agentic tech preferred.
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2mo
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Conversational UX Lead
Boston or Jersey City or Merrimack or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
8+ YOE8+ years in UX/product/conversational design including AI/agent systems; hands-on front-end and prototyping experience; systems thinking; ability to design multi‑session conversational journeys and translate policy/compliance to UX.
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Conversational UX Lead
Boston or Merrimack or Jersey City or Smithfield or Westlake
$126k-$255k/yr OnsiteFull Time
Fidelity Investments
Fidelity Investments: Provides investment management, retirement planning, and brokerage services.
8+ YOE8+ years in UX, product, or conversational design, including AI-powered or agent-based systems; expertise in complex multi-turn journeys, frontend experiences, systems thinking, and regulated environments.
AI, chatbot
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2mo
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Interior Designer Furniture Sales - Haynes Furniture
Henrico or Virginia or Georgia or Illinois or Texas or Arizona
$35k-$85k/yr OnsiteFull Time
Haynes Furniture
Haynes Furniture: Family-owned retailer of furniture, mattresses, and home furnishings.
Provide consultative furniture and interior design sales, manage full customer journey, process orders, work flexible schedule including weekends; interior design or commission-based retail experience preferred.
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Interior Design Sales Consultant- The Dump Luxe Outlet
Dallas, Texas, United States
$52k-$133k/yr OnsiteFull Time
Haynes Furniture
Haynes Furniture: Family-owned retailer of furniture, mattresses, and home furnishings.
Client-focused sales role requiring consultative design skills, ability to manage the customer journey, process sales orders, work flexible schedule including weekends; interior design/furniture experience preferred.
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Interior Design Sales Consultant - The Dump Luxe Outlet
Houston, Texas, United States
$44k-$80k/yr OnsiteFull Time
Haynes Furniture
Haynes Furniture: Family-owned retailer of furniture, mattresses, and home furnishings.
Provide consultative furniture and design sales, manage customer journey, process orders, respond to digital inquiries, work flexible schedule including weekends; interior design/furniture experience and commission-driven sales experience preferred.
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Global Demand Strategist
Austin or New York
$81k-$153k/yr HybridFull Time
IBM
IBMNew York Stock Exchange: IBM: Global technology providing enterprise software, cloud, and consulting.
Bachelor's degree required; expert in omnichannel demand strategies, audience insight, AI/advanced analytics, journey design, cross-functional orchestration, and data-driven optimization.
AI, IBM Cloud
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Senior Specialist, CRM Onboarding & Engagement
New York City or Frisco or San Jose or Newport Beach or United States
$93k-$153k/yr HybridFull Time
McAfee
McAfee: Provides cybersecurity and privacy protection software for consumers.
5+ YOE5+ years in CRM, lifecycle marketing, or customer engagement; experience designing onboarding and engagement journeys, experimentation (A/B, multivariate), analytics, cross-functional collaboration, and strong communication skills.
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Lifecycle Marketing Manager
Houston, Texas, United States
HybridFull Time
TDECU
TDECU: Provide banking and financial services to credit union members.
7+ YOE7+ years lifecycle/CRM marketing experience, expertise with Microsoft Dynamics marketing, data-driven segmentation, journey design, A/B testing, and cross-functional collaboration; Bachelor\u0002s degree required.
Microsoft Dynamics 365 Marketing, Microsoft Dynamics, Adobe Experience Cloud, Salesforce Marketing Cloud, Segment, Hightouch, Braze, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio
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Senior Digital Marketing Strategist – Email & Automation
League City, Texas, United States
OnsiteFull Time
American National
American National: Provides insurance, annuities, and retirement services to customers.
4+ YOEBachelor's degree,4+ years digital/email/marketing automation experience; experience with Salesforce Marketing Cloud or Adobe Marketo; strong analytics, segmentation, journey design; HTML/CSS and SQL a plus.
Salesforce Marketing Cloud, Adobe Marketo, HTML, CSS, SQL
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Sr. Manager, Patient Success
Florida or Michigan or New Jersey or Massachusetts or Georgia or Texas or New York or Ohio
RemoteFull Time
Great Expressions Dental Centers
Great Expressions Dental Centers: Network of dental centers providing general and specialty care.
3+ YOE3–5 years in dental/healthcare or patient experience management; ability to lead teams, analyze KPIs, design SOPs, and improve patient journeys; bachelor’s preferred; strong communication and data skills.
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3w
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
LexisNexis
LexisNexisNYSE: RELX: Global provider of legal, regulatory, and business information analytics.
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
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