27 journey manager jobs at 20 companies in Bartlett, IL
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Lifecycle & Customer Journey Operations Specialist
Hoffman Estates, Illinois, United States
HybridFull Time
4+ YOE4+ years in product/growth or technical, data-driven role; experience with product analytics, event tracking, automated emails/notifications; strong analytical skills; works closely with engineering.
Amplitude, Mixpanel, GA4
2mo
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Senior Manager, Industry Growth & Journey Orchestration
Chicago, Illinois, United States
$130k-$175k/yr OnsiteFull Time
8+ YOE8+ years in growth/demand generation or revenue-focused marketing; experience with audience segmentation, ABM, nurture marketing, CRM and intent data; familiarity with AI-powered marketing tools and performance analytics.
6sense, CRM, Adobe Gen Studio, custom GPTs
2mo
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Senior Manager, Industry Growth & Journey Orchestration
Chicago, Illinois, United States
$130k-$175k/yr HybridFull Time
8+ YOE8+ years in growth/demand/product/lifecycle marketing with proven success generating leads, SALs, opportunities and pipeline; expertise in audience segmentation, ABM, CRM/intent data, experimentation, and AI-enabled marketing.
6sense, CRM, custom GPTs, Adobe Gen Studio
4d
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
2w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
2mo
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Personal Training Manager
Willowbrook, Illinois, United States
$45k-$95k/yr OnsiteFull Time
2+ YOE1+ MgmtLead PT program, sales, and team, ensure quality client journey; CPR/AED and national PT certs; manage schedules and KPIs.
CrunchOne Kickoffs, dotFIT, ABC/Datatrak, Crunch U, Styku
3w
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Manager, Experience & Insights
Chicago, Illinois, United States
$62k-$112k/yr HybridFull Time
3+ YOEBachelor's degree or equivalent,3+ years in CX/VoC/analytics,knowledge of VoC methodologies,journey mapping,behavioral analytics;strong analytical,storytelling,leadership,and project management skills.
Qualtrics, Power BI, Tableau, Looker, Microsoft Office
1mo
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Sr Manager, Service Management
Chicago, Illinois, United States
$153k-$191k/yr OnsiteFull Time
8+ YOEBachelor's degree required, 8+ years service design/UX or enterprise service management experience, expertise in journey mapping, multi-channel design, ServiceNow experience, strong communication and organization skills.
ServiceNow
2mo
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Product Lead, Client Digital Experience
Chicago or Boston
$165k-$288k/yr HybridFull Time
10+ YOEBachelor's degree or equivalent experience; 10+ years in product management/digital experience (financial services preferred); experience with end-to-end digital journeys, Agile/Scrum/Kanban, vendor management, cloud and service-oriented architectures.
Agile, Scrum, Kanban, Lean Startup, Design Thinking, Service Oriented Architecture, Cloud-based platforms
2mo
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Principal Engineer, Agentic Journey Engineering Lead
Chicago, Illinois, United States
HybridFull Time
12+ YOE5+ MgmtBachelor's degree in CS/AI/Data Science, 12+ years application engineering experience with 5+ years lead experience and 2+ years building production GenAI/agentic solutions; strong Python, C#, JavaScript skills and hands-on Microsoft Copilot Studio, Power Platform, Dynamics 365, Dataverse, Azure, and CI/CD experience.
Microsoft Copilot Studio (M365), Microsoft Power Apps, Microsoft Power Automate, Microsoft Power Platform connectors, Microsoft Dynamics 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Dataverse, Power BI, PowerApps Component Framework (PCF), Adaptive Cards, Bot Framework, Azure, Azure DevOps, Azure Integration Services, Azure OpenAI, Semantic Kernel, Python, C#, JavaScript, Git, API Management, EIS Suite
1w
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Customer Relationship Manager
Schaumburg, Illinois, United States
$120k-$140k/yr HybridFull Time
8+ YOEBachelor's degree and 8+ years CRM/lifecycle marketing experience; proven success with email/SMS, marketing automation, journey orchestration, analytics, and cross-functional leadership.
Salesforce Marketing Cloud, Adobe Campaign, HubSpot, Marketo, Microsoft Dynamics 365, Customer Data Platforms (CDPs), Google Analytics, Adobe Analytics, Power BI, Tableau
3w
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Email Marketing Manager
Orlando or San Francisco or Boston or Chicago or London or New York City or Dublin or Ontario
OnsiteFull Time
5+ YOE5+ years in marketing automation, 3+ years hands-on Salesforce Marketing Cloud, advanced HTML/CSS/SQL and AMPscript, campaign deliverability expertise, analytics and journey optimization.
Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio, Audience Builder, Data Extensions, Mobile Studio, Content Builder, HTML, CSS, SQL, AMPscript, API, Google Analytics, Tableau, Microsoft Power BI
3w
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Lifecycle & CRM Manager
Bolingbrook, Illinois, United States
$105k-$125k/yr OnsiteFull Time
5+ YOE5+ years CRM/lifecycle or email marketing experience, Salesforce Marketing Cloud experience preferred, strong analytical and problem-solving skills, experience building customer journeys and segmentation, authorized to work in the United States.
Salesforce Marketing Cloud, Journey Builder, Automation Studio, Email Studio
1mo
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Customer Enablement Delivery Manager
Rolling Meadows or Temple Terrace
$95k-$165k/yr HybridFull Time
4+ YOE4+ years relevant experience or bachelor’s degree; experience building scaled digital customer learning (online academies, automated journeys), digital adoption tools (Pendo, WalkMe), data-driven problem solving, and cross-functional collaboration.
Pendo, WalkMe, Skilljar, Docebo, Absorb
2mo
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Digital Insights and Analytics Senior Manager
Abbott Park, Illinois, United States
$129k-$259k/yr OnsiteFull Time
10+ YOE4+ MgmtBachelor's in Marketing/Business Analytics, 10+ years in CX/analytics/digital marketing/consulting, 4+ years leadership, experience with CX measurement (NPS/CSAT/CXI), VoC programs, journey mapping, and analytics tools.
Google Analytics, VoC platforms, marketing automation tools
2mo
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Senior Director, Change Management
Lake Forest, Illinois, United States
$108k-$161k/yr OnsiteFull Time
6+ YOE4+ MgmtBachelor's degree and 6+ years OCM experience (4+ leading multi-workstream transformations); expertise in change management methods, stakeholder journeys, communications, training, measurement; familiarity with agile; proficiency with Teams/SharePoint and OnePlan.
Microsoft Teams, Microsoft SharePoint, OnePlan
2w
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Lead Data Engineer (Journey Builder, Email Studio, Automation Studio)
McLean or Plano or Chicago
$179k-$225k/yr OnsiteFull Time
4+ YOEBachelor's degree, 4+ years of application development, 2+ years in big data and cloud computing, plus programming, database, data warehousing, and Agile engineering experience.
Java, Scala, Python, Go, RDBMS, NoSQL, Redshift, Snowflake, Salesforce Marketing Cloud, Journey Builder, Email Studio, Automation Studio, SQL, TypeScript, AWS, Microsoft Azure, Google Cloud, Mongo, Cassandra, UNIX, Linux, Agile, AI
2mo
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Digital Insights and Analytics Senior Manager
Abbott Park, Illinois, United States
$129k-$259k/yr OnsiteFull Time
10+ YOE4+ MgmtBachelor's in Marketing/Business Analytics, 10+ years CX/analytics/digital marketing/consulting experience, 4+ years leadership, experience with CX measurement frameworks (NPS/CSAT/CXI), VoC programs, journey mapping, and analytics tools like Google Analytics.
Google Analytics, VoC platforms, marketing automation tools, CXI, NPS, CSAT
1w
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Adobe Marketing Automation Proxy Product Owner (Chicago, IL or Milwaukee, WI)
Chicago or Milwaukee
$110k-$150k/yr OnsiteFull Time
Requires hands-on Adobe Journey Optimizer delivery, product ownership, backlog prioritization, Agile planning, campaign operations, stakeholder communication, and translating marketing needs into executable work.
Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP)
1mo
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Senior Director of Account Management, Financial Services (Strategics)
Chicago or Boston or New York City or United States
$200k-$250k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in sales/account management/client success,5+ years people management,2+ years managing managers,ability to operationalize customer journeys and communicate complex issues simply.
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