572 journey manager jobs at 349 companies in United States

6d
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Temenos Journey Manger
Phoenix, Arizona, United States
$110k-$125k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
5+ YOE5+ years in application development/support with Temenos Journey Manager, Java and Groovy backend development, REST integrations, CI/CD, IDE/build tools, troubleshooting, and financial services/regulatory knowledge.
Temenos Journey Manager, Journey SDK, Temenos Integration Framework (TIF), Java, Groovy, REST, JSON, XML, IntelliJ IDEA, Eclipse, Ant, Maven, Azure DevOps, Git
3w
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Customer Journey Analytics Product Manager (Location Flexible)
Minneapolis or Chicago or Phoenix or Seattle or Dallas or Denver or Miami or United States
$95k-$164k/yr HybridFull Time
RSM
RSM: Provides audit, tax and consulting services to middle-market businesses.
Bachelor's degree required; experience in product management or digital analytics; experience with Adobe Customer Journey Analytics/Adobe Experience Cloud; strong stakeholder management, analytics translation, and Agile delivery experience.
Adobe Customer Journey Analytics, Adobe Analytics, Adobe Experience Platform, Adobe Experience Cloud
1mo
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Executive Journey Strategy Manager
San Francisco or United States
HybridFull Time
Stripe
Stripe: Provides online payment processing and financial infrastructure for businesses.
7+ YOE7+ years in strategy, operations, program management or GTM roles; systems thinking, analytics, stakeholder management, and experience building cross-functional operating models.
Salesforce
2mo
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Senior CX Journey Manager - Marketing
Irving, Texas, United States
$69k-$116k/yr HybridFull Time
Vizient
Vizient: Healthcare performance improvement and group purchasing organization.
5+ YOE5+ years relevant experience in CX, customer success, consulting, product or process improvement; relevant degree preferred; familiarity with journey mapping, VOC platforms, CRM and analytics; strong analytical, facilitation, and executive communication skills.
journey mapping tools, voice of client platforms, service blueprints, Agile
2mo
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Customer Journey Manager
United States
$99k-$114k/yr RemoteFull Time
National Debt Relief
National Debt Relief: Negotiates with creditors to reduce and settle consumer debt.
4+ YOE4+ years in lifecycle/retention marketing, CRM, cross-channel campaigns; strong analytics; AI/automation experience; omni-channel engagement.
Salesforce Marketing Cloud, Braze, Cordial, Klaviyo, ChatGPT, Claude, Codex, Cursor, Figma, Sigma
3w
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Manager of Digital Journey
Albany, New York, United States
$75k-$95k/yr OnsiteFull Time
First New York Federal Credit Union
First New York Federal Credit Union: Provides personal and business banking services in New York.
5+ YOEBachelor's degree required; 5+ years experience in digital experience, strategy, product management, or UX; experience with CMS, Google Analytics, conversion optimization, UX/UI, and Agile delivery.
CMS, Google Analytics, Agile
3w
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Journey Operations Manager — Contract / Freelance (Adobe Journey Optimizer)
United States or Texas or California or Illinois or Minnesota or Ohio or Dallas
$80-$90/hr RemoteContract
CourtAvenue
CourtAvenue: Digital transformation agency providing strategy and experience design.
5+ YOE5+ years in marketing operations/campaign management; hands-on experience with enterprise marketing automation platforms (AJO/AEP preferred); strong QA, deployment discipline, intake ownership, and experience with PM tools.
Adobe Journey Optimizer (AJO), Adobe Experience Platform (AEP), Salesforce Marketing Cloud, Marketo, Oracle Eloqua, Asana, JIRA, Teamwork
1w
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Revenue Journey Office Program Manager
United States
OnsiteFull Time
Elastic
ElasticNYSE: ESTC: Software platform for search, security, and observability.
5+ YOE5+ years program/Revenue or Sales Operations experience in B2B SaaS; experience with Salesforce and post-sales platforms (QuadSci, Outreach, Seismic); strong analytics, stakeholder management, and executive communication skills.
QuadSci, Salesforce, Outreach, Seismic
1mo
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Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
Tuckernuck
Tuckernuck: Sells curated classic apparel and lifestyle products through boutiques.
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
2w
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Principal Journey Experience Owner
Durham or Alabama or Arizona or Arkansas or Colorado or Florida or Georgia or Idaho or Indiana or Iowa or Kansas or Kentucky or Louisiana or Maryland or Michigan or Mississippi or Missouri or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Texas or Utah or Virginia or Wisconsin or Wyoming
$119k-$190k/yr HybridFull Time
Blue Cross and Blue Shield of North Carolina
Blue Cross and Blue Shield of North Carolina: Provides health insurance and medical benefit plans to members.
8+ YOEBachelor's degree or equivalent, 8+ years experience in customer experience/process/experience design (10+ years in lieu of degree). Lean Six Sigma Green Belt required; Black Belt preferred. Experience leading process transformation and value stream management.
Lean Six Sigma (LSS), Six Sigma, Value Stream Mapping (VSM), Value Stream Management, Waterfall Model, Root Cause Analysis (RCA)
2mo
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Senior Manager, Customer Segments & Journey Activation
New York, New York, United States
$110k-$120k/yr OnsiteFull Time
Foot Locker
Foot LockerNYSE: FL: Specialty athletic footwear and apparel retailer.
5+ YOE5–8+ years in customer intelligence, lifecycle marketing, CRM, customer analytics, or related fields; CDP/CRM experience; segmentation and journey mapping; data-driven insights; cross-functional collaboration.
CDP, CRM, data analysis tools
1mo
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Principal Product Manager - Journey & Orchestration
Bethesda or San Francisco or Palo Alto or San Jose or Seattle
$147k-$230k/yr HybridFull Time
GEICO
GEICO: Provides vehicle and property insurance services to consumers.
8+ YOE8+ years product management experience with 3+ years in journey orchestration or marketing automation; enterprise-scale workflow/product experience; strong stakeholder, strategic, and data-driven skills; Bachelor's degree or equivalent.
1w
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Director, Sales Customer Journey Strategy
Fort Lauderdale, Florida, United States
OnsiteFull Time
AutoNation
AutoNationNYSE: AN: Sells new and used vehicles and provides automotive services.
10+ YOE10+ years in customer experience, journey, digital or product strategy; enterprise-level journey strategy experience; prior people leadership; strong customer insight, cross-functional influence, business case and financial modeling skills; familiarity with AI-enabled capabilities.
1mo
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Client Service Journey Owner
New York, New York, United States
$80k-$115k/yr OnsiteFull Time
Neuberger Berman
Neuberger Berman: Provides investment management services for institutional and individual investors globally.
5+ YOEBachelor's degree required; 5+ years in wealth management/private banking; experience with process mapping, automation, change management, stakeholder influence, and strong analytical and communication skills.
1mo
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Client Service Journey Owner
New York, New York, United States
$80k-$115k/yr OnsiteFull Time
Neuberger Berman
Neuberger Berman: Global investment management and wealth advisory firm.
5+ YOEBachelor's degree required; 5+ years in wealth management/private banking; process mapping, automation, change management, stakeholder influence, strong analytical and communication skills; authorized to work without sponsorship.
1mo
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Client Service Journey Owner
New York, New York, United States
$80k-$115k/yr OnsiteFull Time
Neuberger Berman
Neuberger Berman: Provides global investment management and wealth advisory services.
5+ YOEBachelor's degree required; 5+ years in wealth management/private banking; experience with process mapping, workflow analysis, automation and change management; strong analytical, communication, stakeholder influencing, and project delivery skills; must be authorized to work without sponsorship.
3w
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Lead Journey Welder
Kamakee, Hawaii, United States
$43/hr OnsiteFull Time
Hawaii Gas
Hawaii Gas: Hawaii's exclusive franchised gas utility and propane distributor.
4+ YOEMinimum four years of apprenticeship or trade welding experience; able to read blueprints, perform complex arc/gas welding, brazing and soldering, preheat metals, estimate materials, and direct a small work crew while following safety codes.
welding machine, hot-tap machines, torches, PC terminals
6d
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Manager, Customer Journey Advocacy and Trust
Woonsocket, Rhode Island, United States
$66k-$146k/yr HybridFull Time
CVS Health
CVS HealthNYSE: CVS: Provides retail pharmacy, health insurance, and pharmacy benefit management services.
Experience owning end-to-end programs, strong analytical skills (including SQL), cross-functional leadership, strategic thinking, and senior-level communication.
SQL
1w
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Senior Associate, Existing Customer Journey & Planning
Wilmington or New York
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
4+ YOEBachelor's degree required; 4–7 years experience in customer journey, consumer or digital marketing; strong stakeholder coordination, project management, analytical and communication skills.
3mo
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Guest Journey Representative
Murrieta, California, United States
$19/hr OnsitePart Time
Wellspring Hospitality
Wellspring Hospitality: A hospitality delivering guest services at a resort.
Provide outstanding guest service, handle reservations, manage inquiries, upsell hotel, restaurant, and spa services.
PBX, Front Office system, Reservation system, Computer