18 journey manager jobs at 13 companies in Davidson, NC
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Mgr. - Voice of Customer and Journey
Charlotte, North Carolina, United States
OnsiteFull Time
Octapharma: Manufacturer of human protein therapies from plasma.
5+ YOE3+ MgmtBachelor's degree required; 5+ years in customer experience/VoC/journey optimisation, 3+ years leading teams. Experience with survey design, NPS/CSAT, data analysis, and project management; Qualtrics preferred.
Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Global provider of professional audit, tax, and consulting services.
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Powerback Rehabilitation: Provides comprehensive rehabilitation, respiratory, and wellness therapy services.
Valid physical therapy license, qualifying physical therapy degree, and availability for nationwide 13-week assignments. Foreign degrees require U.S. equivalency evaluation.
Powerback Rehabilitation: Provide clinical rehabilitation and respiratory therapy services across the US.
Valid physical therapy license, qualifying physical therapy degree, and availability to travel and temporarily reside nationwide for 13-week assignments. Foreign degrees must be evaluated as U.S. equivalents.
Bank of AmericaNYSE: BAC: Provides banking, investment, and financial risk management services.
4+ YOERequires 4+ years of marketing campaign or project management experience, strong communication and organizational skills, MS Office proficiency, and experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics.
Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Enablement Program (Content Mgmt Systems) Marketing Manager
Charlotte or Newark or Pennington or Boston
$90k-$128k/yrOnsiteFull Time
Bank of AmericaNYSE: BAC: Provides global banking, investing, and financial risk management services.
4+ YOERequires 4+ years of marketing campaign or project management experience, strong communication and organizational skills, MS Office proficiency, and experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics.
Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
Honeycomb Insurance: Digital insurance platform for commercial landlords and condo associations.
2+ YOE2-5 years in full-cycle or post-sale insurance or B2B SaaS sales; experience with digital B2B product journey; onboarding partners; issue resolution; travel up to 25%.
3+ YOEBachelor's degree,3-6 years in service design/transformation/consulting or related fields,experience with journey mapping,workshop facilitation,stakeholder influence,and executive communication.
FigJam, Figma, Figma Make, Miro, Mural, Lucidchart, Microsoft PowerPoint, SmartSheets, Qualtrics, Microsoft Copilot, ChatGPT, Claude, Microsoft Teams, Microsoft SharePoint, Microsoft Office 365
LPL FinancialNASDAQ: LPLA: Provides wealth management and brokerage services to financial advisors.
3+ YOEBachelor's degree and 3-6 years in service design, transformation, consulting, product or UX strategy; experience with journey mapping, facilitation, stakeholder influence, and AI/automation initiatives.
FigJam, Figma, Figma Make, Miro, Mural, Lucidchart, Microsoft PowerPoint, SmartSheets, Qualtrics, ChatGPT, Claude, Microsoft Copilot, Microsoft Teams, Microsoft SharePoint, Microsoft Office 365
CGINYSE: GIB: Provides information technology and business consulting services.
Proven experience with Salesforce Account Engagement and Salesforce CRM, B2B marketing automation, lead lifecycle, HTML/CSS, JavaScript preferred, data management, email journey and template creation.
Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yrHybridFull Time
Citizens Financial GroupNYSE: CFG: Provides retail, commercial, and private banking services to customers.
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
Front Office Strategy Consulting - Sales Strategy Senior Associate
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$77k-$202k/yrOnsiteFull Time
PwC: Providing audit, tax, and management consulting services to businesses.
3+ YOEBachelor's degree and at least 3 years of experience. Requires analytical thinking, business process improvement, customer experience strategy, journey analysis, data interpretation, and client relationship skills.
Front Office Strategy Consulting - Sales Strategy Senior Associate
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$77k-$202k/yrOnsiteFull Time
PwC: Global provider of professional audit, tax, and consulting services.
3+ YOEBachelor's degree required with at least 3 years of experience. Requires analytical thinking, process improvement, customer experience strategy, journey analysis, data interpretation, and client relationship skills.
Kershaw or Charlotte or United States or New Zealand or Philippines
OnsiteFull Time
OceanaGoldToronto Stock Exchange: OGC: Operates gold and copper mines in multiple countries.
2+ YOE2+ MgmtRequires qualifying technical education and 2–8 years of journey-level electrical/instrumentation experience, including supervisory or lead experience, plus five years of mining electrical experience and PLC/SCADA skills.
Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.