22 journey manager jobs at 17 companies in Edgewater, MD
2mo
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Customer Journey Lead
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
3+ YOE3+ years in customer experience, insights, e‑commerce or related; experience with Gladly, Shopify or Yotpo preferred; strong analytics, reporting, and cross-functional collaboration skills; ability to manage escalations.
Gladly, Shopify, Yotpo
4w
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Clinician - Journey Project (LGSW)
Washington, District of Columbia, United States
$65k-$69k/yr HybridFull Time
1+ YOEMaster's degree required, LGSW (DC) and BLS required, 1+ years providing mental health interventions with trauma-informed care, EHR and MS Office proficiency.
Electronic Health Records (EHR), Microsoft Word, Microsoft Excel, Microsoft Outlook
3w
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Digital Engagement Manager
Washington, District of Columbia, United States
$85k-$90k/yr RemoteFull Time
5+ YOERequires 5+ years in email, lifecycle, marketing automation, or digital communications; automated journey and campaign experience; strong copywriting, analytics, project management, HTML, deliverability, and privacy compliance skills.
Salesforce Marketing Cloud Account Engagement (Pardot), Salesforce Marketing Cloud, Salesforce, Fonteva, SMS, HTML, CAN-SPAM, GDPR
2d
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Campaign Strategy Senior Manager
Chicago or New York or Santa Monica or Los Angeles or Palo Alto or Washington or Boston or Colorado or Seattle or San Francisco or San Diego or Reston
$155k-$225k/yr OnsiteFull Time
7+ YOE2+ MgmtRequires 7+ years of applicable experience, including 2+ years of management experience, journey mapping, data storytelling, CRM and campaign technology expertise, and strong communication and organizational skills.
Microsoft Office, iManage, CRM, UAT
2mo
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Assistant Manager
Lanham, Maryland, United States
$18-$24/hr OnsiteFull Time
1+ MgmtHS diploma/GED required; minimum 1 year supervisory experience (1-5 years preferred); responsible for store sales, staff supervision, appointment coordination, and delivering customer-focused patient journeys.
2d
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Agentic Commerce Senior Manager | Industrial
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yr HybridFull Time
10+ YOERequires 10+ years in industrial consulting, digital, commercial, or technology strategy; transformation and complex B2B journey expertise; AI, data, platform integration, program leadership, and executive communication skills.
2w
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Senior Manager, Nonprofit Member Experience
Alexandria or Colorado or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kentucky or Maryland or Minnesota or Nebraska or Nevada or North Carolina or Ohio or Oregon or Pennsylvania or Tennessee or Texas or Virginia or Washington or West Virginia
$70k-$75k/yr HybridFull Time
7+ YOERequires 7 years in marketing, communications, customer experience, member success, nonprofit programs, or related work; journey ownership, analytics, cross-functional influence, and strong writing skills.
Salesforce, CRM, NPS, CSAT
4w
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Lead Data Engineer (Journey Builder, Email Studio, Automation Studio)
McLean or Plano or Chicago
$179k-$225k/yr OnsiteFull Time
4+ YOEBachelor's degree, 4+ years of application development, 2+ years in big data and cloud computing, plus programming, database, data warehousing, and Agile engineering experience.
Java, Scala, Python, Go, RDBMS, NoSQL, Redshift, Snowflake, Salesforce Marketing Cloud, Journey Builder, Email Studio, Automation Studio, SQL, TypeScript, AWS, Microsoft Azure, Google Cloud, Mongo, Cassandra, UNIX, Linux, Agile, AI
1d
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Plumber II (11256, Grade HT4)
Gaithersburg or Maryland or Montgomery County
$53k-$93k/yr FieldFull Time
4+ YOERequires high school diploma/GED, approved plumbing or gas-fitting apprenticeship or equivalent experience, 2 years journey-level experience, journey plumber license, gas fitter certification, driver's license, and medical clearance.
Enterprise Asset Management, blueprints, technical drawings, schematics, plumbing hand tools, plumbing power tools
1mo
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Customer Insights Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOE5+ Mgmt8+ years in service/experience design with expertise in qualitative and ethnographic research, journey mapping, translating insights into product and operational requirements, and experience managing design teams.
3w
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Senior Service Designer
McLean, Virginia, United States
$120k-$180k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in human-centered/service design, 5+ years managing design teams; experience with research, journey maps, service blueprints, and integrating design into Agile delivery.
Sketch, Mural, Figma, InVision, Adobe Creative Suite
3w
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Sr. Director, Membership Recruitment & Growth
Washington or Arkansas or Connecticut or Delaware or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Kentucky or Massachusetts or Maine or Michigan or Minnesota or Montana or New Hampshire or New Mexico or New York or North Carolina or Oklahoma or Pennsylvania or South Carolina or South Dakota or Tennessee or Utah or Vermont or Wisconsin or Wyoming
$123k-$135k/yr RemoteFull Time
10+ YOEBachelor's degree and 10+ years in membership growth/recruitment or marketing, experience managing teams, fluency in Fonteva and recruitment journey design, strong analytics, segmentation, and outreach skills.
Fonteva, Salesforce
1d
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Senior Systems Engineer—Corporate Systems, Oracle Payroll
Bethesda, Maryland, United States
$110k-$199k/yr HybridFull Time
6+ YOEBachelor’s degree or equivalent and 6+ years supporting Oracle HCM Fusion Cloud. Requires Oracle Fusion Payroll expertise, integrations, security, reporting, APIs, testing, and stakeholder management.
Oracle HCM Fusion Cloud, Oracle Fusion Payroll, Fast Formulas, BI Publisher Reports, HCM Extracts, HDL/HSDL, REST APIs, Experience Design Studio, AutoComplete Rules, Alerts Composer, Page Composer, ESS Jobs, Journeys, Checklists, Document Records, Sandboxes, Configuration Set Migration (CSM), Functional Setup Manager (FSM), Oracle Integration Cloud (OIC), Oracle SOA Suite, SOA Web Services, Oracle Visual Builder Studio, APEX, Oracle Cloud Infrastructure (OCI) PaaS, Airflow, Python
1mo
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Chief Building Engineer
Fairfax, Virginia, United States
$77k-$135k/yr OnsiteFull Time
4+ YOE2+ MgmtOversee multi-building operations, supervise trades staff, manage preventive maintenance and budgets; HS diploma or equivalent plus vocational/apprentice training or journey-level experience; valid driver's license and background checks required.
Computerized Maintenance Management System (CMMS)
1w
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Maintenance Mechanic Assistant Supervisor
Washington, District of Columbia, United States
$45-$53/hr OnsiteFull Time
Requires supervisory trade maintenance experience, journey-level air conditioning, electrical, plumbing, and general maintenance skills, blueprint and manual interpretation, OSHA safety knowledge, and U.S. citizenship.
blueprints, drawings, schematics, operator manuals, Microsoft Excel
2w
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Distribution Overhead Foreman Upper Marlboro, NC
Upper Marlboro, Maryland, United States
$58-$63/hr FieldFull Time
5+ YOERequires 5+ years as a journey-level distribution lineman, high school diploma or equivalent, driver's license, acceptable driving record, travel flexibility, and ability to lift over 50 pounds.
PPE, phasing sticks, load bust tool
1w
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Supervisor – Facilities Maintenance
Alexandria, Virginia, United States
OnsiteFull Time
5+ YOE2+ MgmtHigh school diploma/GED, 5+ years of journey-level carpentry, 2 years of supervisory experience in building construction, flexible schedule, computer literacy, and CMMS experience required or preferred.
Computerized Maintenance Management System (CMMS), Occupational Safety and Health Administration (OSHA) 10, Personal Digital Assistant (PDA)
2w
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Distribution Overhead Foreman Upper Marlboro, NC
Upper Marlboro or North Carolina
$58-$63/hr FieldFull Time
5+ YOERequires 5+ years as a journey-level lineman, high school diploma or equivalent, valid driver's license, acceptable driving record, travel availability, ability to lift over 50 pounds, and overtime availability.
PPE, phasing sticks, load bust tool
2mo
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Senior Director, Lifecycle Marketing
New York City or Bethesda
$195k-$315k/yr HybridFull Time
10+ YOE10+ years in lifecycle/CRM/retention marketing, expertise in segmentation, personalization, journey orchestration, experience with Salesforce/Adobe/Braze/Iterable, strong analytics and cross-functional leadership; Bachelor’s required, MBA preferred.
Salesforce, Adobe, Braze, Iterable
2mo
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Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yr HybridFull Time
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.
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