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23 journey manager jobs at 20 companies in Euless, TX

1mo
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Director of Product, Digital Guest Journey
New York City or San Francisco or Dallas
$275k-$350k/yr HybridFull Time
Canary Technologies
Canary Technologies: Provides AI-powered guest management software for the hospitality industry.
10+ YOE2+ Mgmt10+ years product management experience with 2–3 years at senior/director level in enterprise SaaS; strong technical depth, cross-functional leadership, customer engagement, and ability to tie product work to business metrics.
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1mo
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Conference Manager, Creative Journey and Branding
Irving or Stamford
$93k-$140k/yr HybridFull Time
Gartner
GartnerNYSE: IT: Provides research and advisory services for business leaders.
8+ YOEBachelor's degree, 8+ years in event management/creative/branding/operations, people and vendor management, strong project and financial management, Microsoft Office and Google Suite proficiency, willingness to travel ~30%.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Google Suite
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Service Design Manager
Plano, Texas, United States
$112k-$138k/yr OnsiteFull Time
Peloton
PelotonNASDAQ: PTON: Sells connected fitness equipment and streaming exercise classes.
10+ YOE10+ years in service or CX design, contact center experience, journey mapping, process improvement, analytics, Salesforce Service Cloud familiarity, and formal service design/CX training.
Salesforce Service Cloud, Amazon Connect, Tableau, Looker, Power BI
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1w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
PwC
PwC: Providing audit, tax, and management consulting services to businesses.
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
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3w
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Lifecycle Marketing Manager
Westlake or United States
RemoteFull Time
Friendly Group
Friendly Group: Builds and manages a network of home services companies.
4+ YOE4+ years lifecycle/CRM/email or direct-response marketing experience; hands-on email platform and automated journey experience; strong writing, segmentation, personalization, testing, and project-management skills.
Service Titan, MailChimp, Monday.com
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Customer Experience Manager
Dallas, Texas, United States
OnsiteFull Time
C2 Global Professional Services
C2 Global Professional Services: Operates government-funded workforce centers and career development programs.
Manage customer experience strategy, supervise triage staff, analyze customer journeys and data, develop policies and metrics; bachelor’s degree and 3 years' relevant experience preferred; valid driver’s license required; bilingual English/Spanish preferred.
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Customer Experience Manager
Dallas, Texas, United States
OnsiteFull Time
C2 Global Professional Services
C2 Global Professional Services: Provides workforce development and career placement services for communities.
3+ YOEManage and improve customer experience by supervising triage staff, mapping customer journeys, performing root-cause analysis, and presenting data-driven recommendations; bachelor\u0002s degree preferred, valid driver\u0002s license required, bilingual (EN/ES) preferred.
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Sr. Manager, Employee Platforms
Dallas or Austin or Denver or Charlotte or Ashburn or New York
$115k-$135k/yr HybridFull Time
Digital Realty
Digital RealtyNYSE: DLR: Provides global data center, colocation, and interconnection solutions.
5+ YOEOracle HCM Cloud subject matter expert, Bachelor's degree, 5+ years enterprise HR systems experience, technical background (Java, PL/SQL, Web Services), integration and data migration experience, strong stakeholder and leadership skills.
Oracle HCM Cloud, Oracle Recruiting Cloud, Journeys, Position Management, Java, PL/SQL, Web Services
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2mo
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Senior Manager, Loyalty & CRM
Coppell, Texas, United States
$90k-$120k/yr OnsiteFull Time
Dave & Buster's
Dave & Buster'sNASDAQ: PLAY: Operates entertainment complexes with dining and interactive arcade games.
7+ YOEBachelor's degree; 7+ years in CRM/loyalty/lifecycle marketing; experience with Salesforce Marketing Cloud or similar, customer segmentation, journey orchestration, analytics, and cross-functional leadership.
Salesforce Marketing Cloud, Customer Data Platforms (CDPs), HTML
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Senior Email Marketing & CRM Manager
Carrollton, Texas, United States
OnsiteFull Time
Camp Bow Wow
Camp Bow Wow: Doggy daycare, boarding, and training franchise services provider.
5+ YOE5+ years in email/CRM or lifecycle marketing; bachelor's degree preferred; hands-on experience with marketing automation platforms, segmentation, personalization, journey mapping, analytics, and campaign optimization.
HubSpot, Salesforce, Klaviyo, Marketo
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2w
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Regional Account Manager, aHUS/HSCT-TMA, Dallas, TX
Dallas or Grand Prairie or Plano
FieldFull Time
AstraZeneca
AstraZenecaLondon Stock Exchange: AZN: Researches, develops, and manufactures prescription medicines for major diseases.
5+ YOEBachelor's degree,5+ years specialty pharma or complex institutional sales,experience with formulary/access processes,ability to map patient journeys,valid driver's license and travel availability.
CRM
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Customer Experience Strategist
Plano, Texas, United States
OnsiteFull Time
Upbound Group
Upbound GroupNASDAQ: UPBD: Provides consumer lease-to-own and digital financial technology solutions.
5+ YOE5+ years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, facilitation, storytelling, and cross-functional leadership; must work on-site in Plano, TX.
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Customer Experience Strategist
Plano, Texas, United States
OnsiteFull Time
Upbound Group
Upbound GroupNASDAQ: UPBD: Technology-driven provider of inclusive, flexible financial and retail solutions.
5+ YOE5–8 years in customer experience, service design, digital strategy, or product management; strong journey mapping, design thinking, storytelling, facilitation, and data-driven decision skills; ability to influence cross-functionally.
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Director of Front Office
Dallas, Texas, United States
OnsiteFull Time
Auberge Resorts Collection
Auberge Resorts Collection: Operator of luxury hotels, resorts, residences, and private clubs.
2+ YOELead front office operations in a luxury hotel, mentor staff, manage guest journey, monitor feedback, and collaborate across departments; flexible schedule required.
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3mo
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Data & Analytics Strategy
Cleveland or Atlanta or Dallas
HybridFull Time
Further
Further: Provides data, cloud, and AI consulting services.
10+ YOE5+ Mgmt10-15 years in full-scale customer journey and data ecosystems; lead data strategies; client-facing workshops; change management; mentoring teams.
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Vice President, Loyalty Auto Marketing Strategy
Wilmington or Plano
OnsiteFull Time
JPMorgan Chase
JPMorgan ChaseNYSE: JPM: Global financial services firm providing banking and investment solutions.
7+ YOE7+ years in marketing strategy, lifecycle/CRM, or customer communications; bachelor’s degree or equivalent; experience with journey strategy, channel planning (email/digital), stakeholder management, presentation skills, and use of analytics for optimization.
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2mo
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Interior Design Sales Consultant- The Dump Luxe Outlet
Dallas, Texas, United States
$52k-$133k/yr OnsiteFull Time
Haynes Furniture
Haynes Furniture: Family-owned retailer of furniture, mattresses, and home furnishings.
Client-focused sales role requiring consultative design skills, ability to manage the customer journey, process sales orders, work flexible schedule including weekends; interior design/furniture experience preferred.
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2mo
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Director, Messaging Operations
New York or Frisco
$142k-$233k/yr HybridFull Time
McAfee
McAfee: Provides cybersecurity and privacy protection software for consumers.
10+ YOE10+ years in CRM, lifecycle or customer journey operations within omni-channel marketing; leadership experience; strong governance and QA capabilities; cross-functional collaboration.
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1w
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Engagement Lead - Marketing AI
Dallas, Texas, United States
OnsiteFull Time
Accelerize 360
Accelerize 360: Accelerize 360 provides CRM consulting and digital transformation services.
8+ YOE8+ years in marketing automation/martech with hands-on experience across marketing automation and CDP platforms; client-facing delivery, customer data strategy, segmentation, and journey orchestration expertise; travel up to 20%.
Salesforce Data Cloud, Salesforce Marketing Cloud, Adobe Experience Platform, Braze, HubSpot
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3mo
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Application Architect-Adobe Experience Platforms & Analytics
Columbia or Poughkeepsie or Kansas City or Research Triangle Park or Raleigh or Dallas or Austin or Washington or Herndon or New York
$117k-$219k/yr HybridFull Time, Contract
IBM
IBMNew York Stock Exchange: IBM: Global technology providing enterprise software, cloud, and consulting.
5+ YOE5+ years in digital marketing/CRM/MarTech or data platforms; 3+ years with Adobe Experience Cloud incl. 2+ years with AEP; CDP, identity resolution, real-time personalization, journey orchestration; leadership in consulting; enterprise architecture with cloud/CRM/analytics integration; strong communication and stakeholder management.
Adobe Experience Platform, Adobe Experience Cloud, Real-Time CDP, Customer Journey Analytics, AJO, Adobe Campaign
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