28 journey manager jobs at 20 companies in Forney, TX
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Conference Planner, Creative Journey & Branding
Irving or United States
$50k-$74k/yr HybridFull Time
1+ YOE1-3+ years event management/experiential marketing experience; bachelor's degree preferred; strong project management, vendor management, budgeting, and stakeholder communication skills; proficiency with Microsoft Office and Google Workspace; willingness to travel ~30%.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Google Workspace, Google Sheets, Google Slides
1w
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Conference Planner, Creative Journey & Branding
Irving, Texas, United States
$50k-$74k/yr HybridFull Time
1+ YOERequires 1–3+ years in event management, experiential marketing, branding, or conference planning; project, budget, vendor, communication, and organizational skills; Microsoft Office and Google Workspace proficiency; travel willingness.
Microsoft Office, Google Workspace, PowerPoint, Microsoft Excel, Google Sheets, Google Slides
1mo
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Director of Product, Digital Guest Journey
New York City or San Francisco or Dallas
$275k-$350k/yr HybridFull Time
10+ YOE2+ Mgmt10+ years product management experience with 2–3 years at senior/director level in enterprise SaaS; strong technical depth, cross-functional leadership, customer engagement, and ability to tie product work to business metrics.
5d
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience required. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, and strategic questioning skills.
Customer Relationship Management (CRM)
1mo
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Service Design Manager
Plano, Texas, United States
$112k-$138k/yr OnsiteFull Time
10+ YOE10+ years in service or CX design, contact center experience, journey mapping, process improvement, analytics, Salesforce Service Cloud familiarity, and formal service design/CX training.
Salesforce Service Cloud, Amazon Connect, Tableau, Looker, Power BI
2w
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CSX - Manager, Contact Center Transformation
New York or Tampa or Chicago or Washington or Dallas or Los Angeles or Baltimore or Denver or Minneapolis or Boston or Florham Park or San Diego or San Francisco or San Jose or Philadelphia or Seattle or Pittsburgh or Houston or Portland
$99k-$232k/yr FieldFull Time
5+ YOEBachelor's degree,5+ years experience,expertise in CX strategy,customer journey analysis,business process improvement,CRM and KPI-driven decision making,and demonstrated team leadership;willingness to travel up to 80%.
1mo
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Customer Experience Manager
Dallas, Texas, United States
OnsiteFull Time
Manage customer experience strategy, supervise triage staff, analyze customer journeys and data, develop policies and metrics; bachelor’s degree and 3 years' relevant experience preferred; valid driver’s license required; bilingual English/Spanish preferred.
1mo
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Customer Experience Manager
Dallas, Texas, United States
OnsiteFull Time
3+ YOEManage and improve customer experience by supervising triage staff, mapping customer journeys, performing root-cause analysis, and presenting data-driven recommendations; bachelor\u0002s degree preferred, valid driver\u0002s license required, bilingual (EN/ES) preferred.
2w
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Sr. Manager, Employee Platforms
Dallas or Austin or Denver or Charlotte or Ashburn or New York
$115k-$135k/yr HybridFull Time
5+ YOEOracle HCM Cloud subject matter expert, Bachelor's degree, 5+ years enterprise HR systems experience, technical background (Java, PL/SQL, Web Services), integration and data migration experience, strong stakeholder and leadership skills.
Oracle HCM Cloud, Oracle Recruiting Cloud, Journeys, Position Management, Java, PL/SQL, Web Services
2mo
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Senior Manager, Loyalty & CRM
Coppell, Texas, United States
$90k-$120k/yr OnsiteFull Time
7+ YOEBachelor's degree; 7+ years in CRM/loyalty/lifecycle marketing; experience with Salesforce Marketing Cloud or similar, customer segmentation, journey orchestration, analytics, and cross-functional leadership.
Salesforce Marketing Cloud, Customer Data Platforms (CDPs), HTML
2d
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Manager, Marketing Automation Strategy
Irving or Waco
HybridFull Time
5+ YOEBachelor's degree in marketing, business administration, analytics, or related field; 5+ years in marketing automation, CRM/lifecycle marketing, campaign strategy, or digital marketing; experience with journey optimization and testing.
SMS
1mo
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Senior Email Marketing & CRM Manager
Carrollton, Texas, United States
OnsiteFull Time
5+ YOE5+ years in email/CRM or lifecycle marketing; bachelor's degree preferred; hands-on experience with marketing automation platforms, segmentation, personalization, journey mapping, analytics, and campaign optimization.
HubSpot, Salesforce, Klaviyo, Marketo
2w
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Lead Data Engineer (Journey Builder, Email Studio, Automation Studio)
McLean or Plano or Chicago
$179k-$225k/yr OnsiteFull Time
4+ YOEBachelor's degree, 4+ years of application development, 2+ years in big data and cloud computing, plus programming, database, data warehousing, and Agile engineering experience.
Java, Scala, Python, Go, RDBMS, NoSQL, Redshift, Snowflake, Salesforce Marketing Cloud, Journey Builder, Email Studio, Automation Studio, SQL, TypeScript, AWS, Microsoft Azure, Google Cloud, Mongo, Cassandra, UNIX, Linux, Agile, AI
3mo
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Data & Analytics Strategy
Cleveland or Atlanta or Dallas
HybridFull Time
10+ YOE5+ Mgmt10-15 years in full-scale customer journey and data ecosystems; lead data strategies; client-facing workshops; change management; mentoring teams.
2w
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Director of Front Office
Dallas, Texas, United States
OnsiteFull Time
2+ YOELead front office operations in a luxury hotel, mentor staff, manage guest journey, monitor feedback, and collaborate across departments; flexible schedule required.
1mo
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Vice President, Loyalty Auto Marketing Strategy
Wilmington or Plano
OnsiteFull Time
7+ YOE7+ years in marketing strategy, lifecycle/CRM, or customer communications; bachelor’s degree or equivalent; experience with journey strategy, channel planning (email/digital), stakeholder management, presentation skills, and use of analytics for optimization.
2mo
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Interior Design Sales Consultant- The Dump Luxe Outlet
Dallas, Texas, United States
$52k-$133k/yr OnsiteFull Time
Client-focused sales role requiring consultative design skills, ability to manage the customer journey, process sales orders, work flexible schedule including weekends; interior design/furniture experience preferred.
2mo
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Director, Messaging Operations
New York or Frisco
$142k-$233k/yr HybridFull Time
10+ YOE10+ years in CRM, lifecycle or customer journey operations within omni-channel marketing; leadership experience; strong governance and QA capabilities; cross-functional collaboration.
6d
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Director - Merchandising TEquip
North Richland Hills or Worcester
RemoteFull Time
5+ YOERequires 5+ years of merchandising experience, ecommerce merchandising, conversion optimization, SEO, taxonomy, customer journey strategy, scalable product content processes, and cross-functional leadership.
SEO
6d
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MarTech Technology Strategist
Basking Ridge or Alpharetta or Irving or Ashburn or Temple Terrace or Cary or New York City
$121k-$231k/yr HybridFull Time
6+ YOEBachelor’s degree or 4+ years’ experience; 6+ years in MarTech architecture and engineering; 3+ years building Adobe real-time journeys, schemas, identity resolution, and profiles; Agile pod leadership.
Adobe Experience Platform, RTCDP, AJO, XDM, Identity Service, Profile Service, Destination connectors, AI, ML, Agile
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