16 journey manager jobs at 10 companies in Hickory, NC
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Mgr. - Voice of Customer and Journey
Charlotte, North Carolina, United States
OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree required; 5+ years in customer experience/VoC/journey optimisation, 3+ years leading teams. Experience with survey design, NPS/CSAT, data analysis, and project management; Qualtrics preferred.
Qualtrics, Smartsheet, monday.com
1mo
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Project Manager- Customer Experience
Charlotte or Fargo or Gresham or Tempe or Saint Paul
$98k-$116k/yr HybridFull Time
8+ YOEBachelor's degree or equivalent experience, 8–10 years project management experience, proven CX/journey mapping and root cause analysis skills, ability to synthesize qualitative and quantitative data and present to executive audiences.
1mo
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Marketing Enablement Program Manager
Charlotte or Pennington or Boston or Newark
$90k-$128k/yr OnsiteFull Time
4+ YOERequires 4+ years of marketing campaign or project management experience, strong communication and organizational skills, MS Office proficiency, and experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics.
Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
1w
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Enablement Program (Content Mgmt Systems) Marketing Manager
Charlotte or Newark or Pennington or Boston
$90k-$128k/yr OnsiteFull Time
4+ YOERequires 4+ years of marketing campaign or project management experience, strong communication and organizational skills, MS Office proficiency, and experience with Adobe Experience Manager, Adobe Analytics, or Adobe Customer Journey Analytics.
Adobe Experience Manager (AEM), Adobe Analytics, Adobe Customer Journey Analytics, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
4d
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Agentic Commerce Senior Manager | Industrial
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yr HybridFull Time
10+ YOERequires 10+ years in industrial consulting, digital, commercial, or technology strategy; transformation and complex B2B journey expertise; AI, data, platform integration, program leadership, and executive communication skills.
2w
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Front Office Strategy Consulting - Sales Strategy Manager
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$99k-$232k/yr OnsiteFull Time
5+ YOEBachelor's degree and at least 5 years of experience. Requires customer experience strategy, journey analysis, CRM, analytics, coaching, strategic questioning, and sales strategy consulting skills.
2mo
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Product Owner II - Payments
Charlotte or Pittsburgh or Wilmington or Cleveland
$75k-$138k/yr OnsiteFull Time
3+ YOEBachelor's degree, 3+ years relevant experience, product ownership in Agile/Scrum, backlog management, stakeholder partnership, data-driven decision making, UX and customer journey focus.
Agile, Scrum, Workday
2mo
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Associate Regional Sales Manager, Southeast
Charlotte or Atlanta
$70k-$80k/yr RemoteFull Time
2+ YOE2-5 years in full-cycle or post-sale insurance or B2B SaaS sales; experience with digital B2B product journey; onboarding partners; issue resolution; travel up to 25%.
3d
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Patient Care Coordinator
Morganton or Asheville or Charlotte or Winston-Salem
OnsiteFull Time
Coordinates patient care experiences by facilitating communication, managing scheduling, and providing compassionate support throughout treatment journeys.
3d
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Patient Care Coordinator
Morganton or Asheville or Charlotte or Winston-Salem
$9-$14/hr OnsiteFull Time
Coordinates patient care, facilitates communication, manages scheduling, and provides compassionate support throughout patients' treatment journeys.
3d
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Patient Care Coordinator
Morganton or Valdese or Asheville or Charlotte or Winston-Salem
OnsiteFull Time
Coordinates patient services, facilitates communication, manages scheduling, and provides compassionate support throughout patients' treatment journeys.
4d
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Front Office Strategy Consulting - Pharma Life Sciences Customer Analytics - Senior Associate
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$77k-$202k/yr OnsiteFull Time
3+ YOEBachelor's degree required, 3+ years of experience, and expertise in customer analytics, journey analysis, segmentation, data management, experience design, and business process improvement.
2mo
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Salesforce Account Engagement Consultant
Atlanta or Charlotte
$63k-$167k/yr HybridFull Time
Proven experience with Salesforce Account Engagement and Salesforce CRM, B2B marketing automation, lead lifecycle, HTML/CSS, JavaScript preferred, data management, email journey and template creation.
Salesforce Marketing Cloud Account Engagement (Pardot), Salesforce CRM, Salesforce Commerce Cloud, SFDC, SFAE, HTML, CSS, JavaScript
2w
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Front Office Strategy Consulting - Sales Strategy Senior Associate
New York City or Los Angeles or Atlanta or Charlotte or Chicago or Boston or Dallas or San Francisco or Seattle
$77k-$202k/yr OnsiteFull Time
3+ YOEBachelor's degree and at least 3 years of experience. Requires analytical thinking, business process improvement, customer experience strategy, journey analysis, data interpretation, and client relationship skills.
customer journey maps
2w
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Electrical & Instrumentation - Supervisor
Kershaw or Charlotte or United States or New Zealand or Philippines
OnsiteFull Time
2+ YOE2+ MgmtRequires qualifying technical education and 2–8 years of journey-level electrical/instrumentation experience, including supervisory or lead experience, plus five years of mining electrical experience and PLC/SCADA skills.
Programmable Logic Controller (PLC), SCADA
2mo
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Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yr HybridFull Time
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.
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