5 journey manager jobs at 4 companies in Ledyard, CT

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Customer Lifecycle & CRM Manager
Cumberland, Rhode Island, United States
OnsiteFull Time
inMusic
inMusic: Designs and manufactures music technology and pro audio equipment.
Experience leading CRM, lifecycle marketing, retention, or customer engagement programs, with expertise in segmentation, journey design, personalization, automation, data analysis, stakeholder management, and cross-functional collaboration.
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Director, Voice of Customer Product Management
Hartford, Connecticut, United States
$137k-$205k/yr HybridFull Time
The Hartford
The HartfordNYSE: HIG: Provides business and personal insurance, group benefits, and investments.
10+ YOE10+ years product management or customer experience experience; experience with VoC platforms, journey analytics, Agile product practices, AI/text analytics, executive influence and team leadership.
Medallia, Qualtrics
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Director, Voice of Customer Product Management
Hartford, Connecticut, United States
$137k-$205k/yr HybridFull Time
The Hartford
The HartfordNYSE: HIG: Provides property and casualty insurance and financial products.
10+ YOERequires 10+ years in product management, customer experience, insights, digital experience, strategy, consulting, or related fields; enterprise platform leadership; executive influence; VoC, Agile, journey analytics, and AI insights experience.
Medallia, Qualtrics, AI, Agile, NPS, CSAT
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Conversation Designer
Johnston, Rhode Island, United States
$120k-$138k/yr OnsiteFull Time
Tata Consultancy Services
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
10+ YOERequires conversation design, UX writing, prompt engineering, generative AI, chatbot and voice bot design, journey mapping, LLM fundamentals, communication, stakeholder management, and analytics skills.
Microsoft Copilot Studio, AWS Lex, Amazon Connect, Dialogflow, OpenAI, Azure OpenAI, AWS Bedrock
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Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yr HybridFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.