9 journey manager jobs at 7 companies in Lighthouse Point, FL
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Senior Manager, Journey & Insights
Fort Lauderdale or Valletta
HybridFull Time
The Ritz-Carlton Yacht Collection: Operates ultra-luxury yachts providing high-end global cruise experiences.
8+ YOERequires 8–15+ years in customer insights, customer experience, journey management, service design, behavioral research, hospitality research, or related fields, plus research leadership and journey governance expertise.
AutoNationNYSE: AN: Sells new and used vehicles and provides automotive services.
10+ YOE10+ years in customer experience, journey, digital or product strategy; enterprise-level journey strategy experience; prior people leadership; strong customer insight, cross-functional influence, business case and financial modeling skills; familiarity with AI-enabled capabilities.
AutoNationNYSE: AN: Sells new and used vehicles and provides automotive services.
10+ YOE10+ years in customer experience or related strategy roles, proven enterprise-level journey strategy experience, prior people leadership, strong customer insight and business-case development skills, familiarity with AI-enabled capabilities.
Hotwire Communications: Providing fiber-optic internet, television, and voice services.
5+ YOEBachelor’s degree and 5+ years as a product owner, senior business analyst, platform owner, architect, or consultant; Salesforce administration/configuration, CX metrics, process improvement, journey mapping, and Microsoft Office proficiency required.
Salesforce, Sales Cloud, Service Cloud, Communications Cloud, Vlocity, CPQ, AppExchange, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Related Companies: Privately-owned firm developing, managing, and investing in real estate.
5+ YOE5+ years marketing experience owning experiential events, CRM or lifecycle marketing; hands-on with Salesforce Marketing Cloud and Asana; strong project management, segmentation, journey mapping, and communication skills.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
8+ YOERequires 8–12+ years in HR technology, Workday, experience design, and journey transformation; hands-on Workday onboarding and business processes; stakeholder facilitation and cross-functional delivery.
Jewish Federation of Palm Beach County: Funds and operates programs supporting the global Jewish community.
10+ YOE10+ years in creative services or content/brand leadership; team management; portfolio demonstrating storytelling and multi-channel campaigns; CRM/marketing automation familiarity; Microsoft Dynamics Customer Insights Journeys a plus; Bachelor's required, Master's preferred.
Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.