10 journey manager jobs at 4 companies in Springfield, OH
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Strategy Manager Vice President - Artificial Intelligence Journey Transformation and Partnerships team
Wilmington or Columbus
OnsiteFull Time
1+ YOE1+ Mgmt1+ years management and consumer banking experience; consulting or investment banking background; strong quantitative, communication, and presentation skills; Microsoft Excel and PowerPoint proficiency.
Microsoft Excel, Microsoft PowerPoint
1mo
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr RemoteFull Time
Experience in CX or related field with journey mapping, AI/LLM familiarity, project leadership, analytics with CX metrics and platforms, and stakeholder influence skills.
Qualtrics, Medallia, Salesforce, Zendesk, chatbots, LLMs
1mo
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Customer Experience Manager
Dayton or Illinois or Georgia or Texas or Ohio or North Carolina or Pennsylvania or Michigan or Florida or Ontario
$87k-$144k/yr HybridFull Time
Experience in customer experience, journey mapping or UX research; AI and CX platform familiarity; proven project leadership, analytics with CX metrics, and stakeholder communication.
Qualtrics, Medallia, Salesforce, Zendesk, LLMs
1mo
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Customer Experience Manager
Dayton or Ontario or Florida or Georgia or Illinois or Michigan or North Carolina or Ohio or Pennsylvania or Texas
$87k-$144k/yr HybridFull Time
Experience in customer experience or related field; journey mapping, service design, or UX research; familiarity with conversational AI/LLMs; proven CX project execution and metric analysis; strong communication and stakeholder influence.
Qualtrics, Medallia, Salesforce, Zendesk
2d
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Agentic Commerce Senior Manager | Industrial
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Herndon or Houston or Irvine or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$113k-$338k/yr HybridFull Time
10+ YOERequires 10+ years in industrial consulting, digital, commercial, or technology strategy; transformation and complex B2B journey expertise; AI, data, platform integration, program leadership, and executive communication skills.
3w
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Service Design Vice President
Columbus or Wilmington or Wilmington
OnsiteFull Time
5+ YOERequires 5+ years in service or experience design, expertise in journey mapping, service blueprinting, research synthesis, stakeholder management, systems thinking, and cross-functional collaboration; AI experience preferred.
AI
2mo
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Vice President-One Chase Hub Strategy and Activation
Columbus or Delaware or New York or Wilmington
$133k-$190k/yr OnsiteFull Time
7+ YOE7+ years in financial services with leadership in strategy, program delivery, or customer experience; experience developing web experiences, enterprise integration strategies, cross-functional collaboration, journey design, executive communication, and program/project management.
Adobe Acrobat, Microsoft PowerPoint, Microsoft Excel
2w
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Experience Design - Business Banking Insurance, Vice President
Columbus, Ohio, United States
$124k-$175k/yr OnsiteFull Time
5+ YOERequires 5+ years in user experience design or equivalent, expertise in user journeys, wireframes, prototypes, inclusive design, accessibility, iterative testing, client-side technologies, APIs, microservices, and AI experimentation.
APIs, microservices, AI
1mo
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Experience Design Vice President
Columbus or Plano or Jersey City
OnsiteFull Time
5+ YOE5+ years UX design experience, expertise in inclusive design and accessibility, ability to create journeys/wireframes/prototypes, advanced technical literacy with client-side technologies and APIs, experience leading teams and conducting research.
Sketch, Invision, APIs, microservices
2mo
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Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yr HybridFull Time
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.