2 l3 support engineer jobs at 2 companies in Shoreview, MN
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Senior CCaaS Production Support Engineer
Minnetonka Mills, Minnesota, United States
OnsiteContract
Provide L2/L3 production support for CCaaS platforms, incident management, RCA, vendor escalation, integrations, on-call outage management, and runbook documentation.
Genesys Cloud, Amazon Connect, NICE CXone, Pindrop, ServiceNow, Jira, Remedy, SIP, VoIP, WebRTC, REST, JSON, AWS
2mo
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IoT Specialist
Juno Beach or Tampa or Minneapolis or Saint Paul or Chicago or Houston or New York City or Alpharetta or Auburn Hills or Dearborn or Lake Forest
$65k/yr OnsiteFull Time
Bachelor's in Engineering/Computer Science required. Experience with C/C++/C#/Java/Python, cloud IoT platforms (Azure/Google/AWS), SQL/MySQL, L3 production support, strong analytical and troubleshooting skills, and ability to develop requirements and test IoT solutions.
Vibe Coding, CoPilot, Claud, Codex, Azure, Google, AWS, SQL, MySQL, C, C++, C#, Java, Python