73 l3 support engineer jobs at 42 companies in United States
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L3 Support Engineer
Bengaluru or San Mateo or Singapore or Australia or Portugal or South America
OnsiteFull Time
Zinier: AI-powered field service management platform for deskless workforces.
3+ YOEBachelor's degree and 3+ years in support; strong troubleshooting, OS/cloud/server administration, ticketing and remote support experience; excellent communication and leadership; willing to join 24/7 on-call rotation.
CognizantNASDAQ: CTSH: Provides IT consulting and technology services to global enterprises.
Experience managing and troubleshooting Windows endpoints and enterprise desktop networking, familiarity with ticketing/remote tools, strong communication and analytical skills.
Infinidat: Provider of high-performance enterprise storage and data protection solutions.
Proven experience leading global technical teams and managers; strong background in enterprise storage, Linux, networking, escalation management, stakeholder communication, and driving process improvements.
Tata Consultancy ServicesNational Stock Exchange of India: TCS: Global provider of IT services, consulting, and business solutions.
6+ YOEProvide L3 support for network, server, data center and plant-floor infrastructure; troubleshoot, administer, and resolve complex incidents; on-call 24x7 and travel to client sites.
Cisco, Wire Shark, Windows Server 2016, Windows Server 2012, Microsoft SCCM, Active Directory, PLC, SQL Server, Active Plant, Wonderware, Ignition, iGear, Kepware
Kerv: Cloud-led digital transformation and managed IT services provider.
Experienced engineer to support Verint and related voice recording platforms, perform L1–L3 incident/change/problem management, execute maintenance/patching, work US East Coast hours, and communicate clearly under pressure.
Technical Support Engineer - Semiconductor Metrology
Boise, Idaho, United States
$35-$59/hrOnsiteFull Time
KLANASDAQ: KLAC: Provides process control and yield management for semiconductor manufacturing.
0+ YOEProvide L1–L3 technical support and field assistance for semiconductor metrology tools, document BKMs, diagnose and resolve issues, present and write technical materials, and travel ~40% (domestic/international). Master's or equivalent experience preferred.
OXIO: Platform for companies to launch and manage mobile networks.
10+ YOE10+ years L3 telecom support experience with protocol signalling analysis (2G/3G/4G/5G), Wireshark, Grafana/Prometheus/Elasticsearch familiarity, basic Python/Linux/Bash, ability to work on 24/7 on-call roster, strong communication skills.
Intracom Telecom: Global vendor of telecommunication systems and integrated software solutions.
5+ YOEAssociate/Bachelor's in CS/Telecom/Electrical, 5+ years technical support/field RF experience, US work authorization/residency, knowledge of RF theory, L2/L3 networking, availability to travel within USA.
Senior HPC Support Engineer - Ethernet and AI Infrastructure
College Station or Texas or United States
$120k-$207k/yrHybridFull Time
NVIDIANASDAQ: NVDA: Designs graphics processing units and artificial intelligence hardware.
6+ YOE6+ years in customer support/debugging for hardware and software; knowledge of Linux system administration, enterprise networking (L2/L3, BGP, OSPF), packet analysis, containers, and AI technologies; degree in Networking/CS/EE or equivalent experience.
Zones: Global provider of end-to-end IT solutions and managed services.
8+ YOE8+ years field engineering experience supporting GPU servers, storage, and networking; hands-on with IPMI/BMC, Linux, VMware, Windows Server, Python, Kubernetes, Redfish; bachelor’s degree preferred; able to work swing/graveyard shifts and travel 5–10%.
ConduentNASDAQ: CNDT: Conduent provides technology-led business process solutions and services.
4+ YOE4+ years supporting Oracle Siebel CRM with experience in upgrades/patching, L2/L3 production support, integrations (EAI/Web Services/REST), Windows/Linux servers, SQL (Oracle), networking, and troubleshooting.
Oracle Siebel CRM, Siebel Tools, Siebel Web Server Extension (SWSE), Object Manager, EAI, Web Services, REST, Microsoft Windows Server, Linux, TCP/IP, FTP/SFTP, SQL (Oracle), Tomcat, Apache, eScript, VB Script, Open UI, ADM, IRM, ITIL
InfosysNYSE: INFY: Provides IT consulting, software development, and business outsourcing services.
Strong Core Java/J2EE production support experience (L2/L3), incident management, monitoring, debugging, and troubleshooting of microservices; familiarity with ServiceNow, Autosys, Splunk, Dynatrace or AppDynamics; bachelor's degree or equivalent.
Staff Technical Support Engineer - Santa Clara, CA - Hybrid
Santa Clara, California, United States
$112k-$140k/yrHybridFull Time
Gigamon: Provides network visibility and analytics for hybrid cloud infrastructure.
5+ YOE5+ years technical support or systems engineering experience; hands-on L2/L3 networking, virtualization, and cloud platform experience; strong troubleshooting, documentation, and communication skills.
SalesForce Service Cloud, VMware, Nutanix, AWS, Azure, Jobvite
Park Place Technologies: Provides data center hardware maintenance and IT infrastructure managed services.
4+ YOEBachelor's degree and 4+ years in L2/L3 technical support or IT datacenter services; OEM product knowledge, strong communication and problem-solving, ability to work in 24x7 rotation and collaborate with vendors and R&D.
MetaNASDAQ: META: Develops social networking platforms and virtual reality technologies.
10+ YOE10+ years automation experience in large-scale networking, Linux and Python proficiency, knowledge of Optical/L2/L3, REST APIs, network devices, and experience leveraging AI-assisted tools; Bachelor's in CS or equivalent required.
Senior Technical Support Engineer - Industrial Networking
Brea, California, United States
$81k-$122k/yrOnsiteFull Time
Moxa: Provides industrial networking, computing, and automation hardware for IIoT.
5+ YOEBachelor's degree or equivalent, 5+ years networking experience, expert Wireshark and CLI skills, deep L2/L3 knowledge, EM/on‑site troubleshooting, US work authorization, proficiency with Microsoft Office and Linux.
Wireshark, Linux, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Teams, Microsoft Visio, Microsoft PowerPoint