1w
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Field Support Technician
Burlington, Massachusetts, United States
$23-$35/hr OnsiteFull Time
1+ YOE1+ years IT support experience in enterprise Windows/Mac environments; skills in desktop, printer, mobile device support, Citrix, Active Directory, Exchange, Microsoft O365, and ITSM ticketing.
Windows 10, MAC OS, iOS, Android, Citrix Systems, Active Directory, Exchange, Microsoft O365, Microsoft Office, ServiceNow, Remedy, Oracle PeopleSoft, Workday, Electronic Health Record (EHR)
2w
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IT Support Engineer I
Framingham, Massachusetts, United States
$55k-$65k/yr HybridFull Time
2+ YOE2+ years IT support experience; proficiency with Windows and Mac OS, networking, Microsoft Office; strong communication and problem-solving skills.
Windows 10, Windows 11, Mac OS, Microsoft Word, Microsoft Excel, Microsoft Outlook, Active Directory, VMware, IPSec VPNs, SSL VPN, RADIUS, 802.11x, Linux OS, Mac OS X Server, Google Apps, Windows Server, Cisco IOS, Powershell, JAMF Pro
2w
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IT Support Engineer I
Framingham, Massachusetts, United States
$55k-$65k/yr HybridFull Time
2+ YOE2+ years IT support experience; proficiency with Windows and Mac OS, networking, MS Office; strong communication and problem-solving skills.
Windows 10, Windows 11, Mac OS, MS Office, Word, Excel, Outlook, VMware, IPSec VPNs, SSL VPN, RADIUS, 802.11x, Active Directory, Linux OS, Mac OS X Server, Google Apps, Windows Server (2012,2016,2019), Cisco IOS, Powershell, JAMF Pro
2w
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Workplace Support Technician
Boston, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, strong customer service, Windows and Mac familiarity, ability to lift 50 lbs, IT certifications preferred (A+, Network+), experience with ITSM and ServiceNow preferred.
ServiceNow, Windows OS, Mac OS
3d
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IT Support Engineer
Bedford, Massachusetts, United States
$64k-$92k/yr OnsiteFull Time
4+ YOE4+ years equivalent experience or BS/BA; hands-on experience with Windows, Mac, Linux; endpoint lifecycle, account management, Tier 1/2 support; scripting and automation skills.
Windows, MacOS, Ubuntu, Microsoft 365, Entra, PowerShell, Bash, Python, Intune, SCCM, JAMF, Ninja One, Okta, Slack, Zoom, Adobe CC, AWS, Jira, Confluence, ServiceNow, Jira Service Management
3w
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Technical Support Assistant (Temporary)
Wellesley Hills, Massachusetts, United States
$20/hr OnsitePart Time, Temporary
Experience troubleshooting computers and audiovisual equipment, supporting Windows 10/11 and Mac OS, handling help-desk tickets, and providing courteous student/faculty support; strong oral and written communication.
Windows 10, Windows 11, Mac OS
3w
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Executive IT Support Liaison
Waltham, Massachusetts, United States
$92k-$122k/yr OnsiteFull Time
Provide white-glove IT support to executives; experience with Windows 11, Office 365, Microsoft Teams, ServiceNow, Power BI, Mac/PC hardware, iOS devices; event/townhall AV support; <25% travel; strong communication and customer-service orientation.
Windows 11, Microsoft Office 365, Microsoft Teams, ServiceNow, PowerBI, iOS devices, Mac Hardware/OS, PC Hardware/OS, Video Conferencing hardware, Dell, Mac, iPhone, iPad
4d
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Support Technician I
Boston, Massachusetts, United States
$20-$28/hr OnsiteFull Time
Mass General Brigham: Provides integrated medical care, research, and clinical training services.
0+ YOEHigh school diploma required, 0–1 year customer service experience, general knowledge of desktops, laptops, printers, Mac OS and Office 365, good communication and multitasking skills.
Mac OS, Office 365
1mo
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Intern - IT & Facilities Support
Boston or Marlborough
OnsiteFull Time
1+ YOE1–2 years IT support experience (internships acceptable); familiarity with Windows/Linux/Mac OS; troubleshooting, communication, and documentation skills; pursuing or holding a bachelor’s in Computer Science or related field.
Windows, Linux, Mac OS
1mo
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Technical Support Assistant
Framingham, Massachusetts, United States
$25/hr OnsitePart Time
Experience troubleshooting computers and audiovisual equipment, supporting multi-user environments, and working with Windows 10/11 and Mac OS. Part-time evenings (Mon–Thu 4:00 PM–8:30 PM). Hiring contingent on successful CORI clearance; final candidates must provide sealed transcripts/certifications.
Windows 10, Windows 11, Mac OS
1mo
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Customer Technical Support Specialist
Danvers or Cambridge
$50k-$55k/yr HybridFull Time
1+ YOE1-3 years supporting customer-facing software or a bachelor’s in a technical field. Strong verbal/written communication, problem solving, browser and OS knowledge (IE, Safari, Chrome, Mozilla, Windows, Mac), and experience with Salesforce, C#, and HTML.
CCC's proprietary software, RightFind Enterprise, IE, Safari, Chrome, Mozilla, Windows, Mac, Salesforce, C#, HTML
1mo
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MAC Lead Instructor
Charlestown, Massachusetts, United States
$35-$2k/mo OnsitePart Time
Teach minimum 4 classes/week, attend at least one class/week, lead and train instructors, conduct instructor evaluations every 4 months, support recruitment and onboarding, strong communication, confidentiality, and scheduling skills.
Slack, Zoom
2w
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End User Support
Boston, Massachusetts, United States
$28-$30/hr OnsiteContract
Provide on-site end-user hardware/software support, troubleshoot Windows/Mac devices, configure workstations, use Autopilot/Active Directory/Intune/vSphere/JAMF/NexThink, and meet SLAs and on-call obligations.
Microsoft Autopilot, Active Directory, Intune, vSphere, JAMF, NexThink, Microsoft Operating Systems, Microsoft Office
5d
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Student - IT Support Assistant
Manchester, New Hampshire, United States
$13-$15/hr OnsitePart Time
Current SNHU student, work-study part of financial aid (preferred), general computing knowledge, availability for evening and weekend shifts; customer service experience and Microsoft Office/Windows/Mac OSX/iOS experience preferred.
Microsoft Office, Windows, Mac OSX, iOS
3w
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Desk Side Support Engineer
Boston, Massachusetts, United States
$60k-$71k/yr OnsiteFull Time
3+ YOE3+ years desktop/infrastructure support experience with Windows 10/11, device imaging, Active Directory, ServiceNow, Office 365, Google Workspace, Mac/iOS/Android support, hardware troubleshooting, and asset management.
ServiceNow, Windows 10, Windows 11, Microsoft Office 365, Adobe, Google Workspace, Active Directory
5d
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AV and Technical Support Specialist
Byfield, Massachusetts, United States
$24-$27/hr HybridPart Time
Experience with live AV setups and livestreaming, basic IT literacy (Mac/Windows/Google Workspace), ability to lift 50 lbs, schedule flexibility, valid driver's license; B.A./B.S. preferred.
OBS, YouTube Live, Google Workspace, Mac, Windows
1mo
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IT Support Technician
Newburyport, Massachusetts, United States
$22-$42/hr OnsiteFull Time
1+ YOE1+ years supporting end-user technology in enterprise environments; experience with Windows and Microsoft 365, IP networking (TCP/IP, DNS, DHCP); strong customer service and troubleshooting skills; AV and printer support experience.
Windows, Microsoft 365, TCP/IP, DNS, DHCP, macOS, Linux, Apple iOS
1mo
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IT Support Analyst
Cambridge, Massachusetts, United States
OnsiteFull Time
3+ YOE3+ years IT support experience with end-user laptop/desktop support; expertise with Windows 11, macOS, iOS/iPadOS, Android and Microsoft Office 365; experience with imaging, MDM, RMM, ServiceNow, and basic scripting (PowerShell/Bash). Strong communication and troubleshooting skills.
Windows 11, macOS, iOS, iPadOS, Android, Microsoft Office 365, Intune, Jamf, ServiceNow, RMM, NinjaOne, PowerShell, Bash, Microsoft Teams, Cisco, Logitech
1w
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IT Support Technician – Apple Systems & JAMF Support Technician
Mendon, Massachusetts, United States
$60k-$65k/yr OnsiteFull Time
2+ YOEAdminister JAMF Pro and Apple device ecosystem, support iPads/MacBooks, 2+ years Apple device support preferred, Associate degree preferred, pass MA CORI/background checks, ability to lift equipment and travel between buildings.
JAMF Pro, JAMF Safe Internet, Apple School Manager, Automated Device Enrollment, macOS, iPadOS, Google Workspace for Education, Microsoft 365
1mo
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Helpdesk Support Technician
Boston, Massachusetts, United States
OnsiteFull Time
On-site deskside support for end users, hardware and OS troubleshooting, ticket management, customer service skills, ability to lift 50 lbs, reliable transportation, preferred 1-2 years hands-on end-user support and industry certifications (CompTIA A+/Network+, Microsoft, Google).
Windows, macOS, Microsoft Office Suite, Webex, Google Apps, antivirus software