Northwestern University: Private research university providing higher education and academic research.
2+ YOE2+ years IT end-user computing/AV support, 2 years customer service, proficiency with Microsoft Office, Windows and Mac OS, TCP/IP basics, strong communication and decision-making skills.
Microsoft Office, Windows, Mac OS, TCP/IP, ServiceNow, FootPrints, Remedy
North Park University: Private Christian university providing undergraduate and graduate degree programs.
Provide Tier 1 campus IT support, troubleshoot Windows/Mac and AV equipment, assist users, document work, and prioritize multiple issues; bachelor’s degree preferred.
Microsoft Windows, Microsoft Office, Mac OS, Microsoft Teams, OneDrive
The Aspen Group: Provides comprehensive business support for retail healthcare practices.
Associate degree or commensurate experience; hands-on desktop support for Microsoft Windows, iOS, and Mac OS; ServiceNow ticketing; hardware/software troubleshooting; AD/Entra ID, Intune, SCCM knowledge preferred; Bomgar preferred.
ServiceNow, Microsoft Windows, iOS, Mac OS, Microsoft Active Directory, Microsoft Entra ID, Microsoft Intune, Microsoft SCCM, Bomgar
Skadden: Global law firm providing legal advisory and litigation services.
3+ YOEHigh school diploma, 3+ years related technology support experience, knowledge of Windows/Mac, Citrix, NetDocuments, mobile devices, strong customer service and problem-solving skills, ability to lift up to 50 lb.
Microsoft Office, Citrix, NetDocuments, iPhone, DTE, Litera ChangePro, Microsoft Outlook, Microsoft Excel, Microsoft PowerPoint, Windows, Mac
NSC Global: Global provider of managed IT services and infrastructure solutions.
5+ YOEAssociate's degree or 5+ years IT support experience; knowledge of computer hardware, Windows and Mac OS X, application support, diagnostic utilities, strong communication and documentation skills, able to lift 40 lbs.
ESP Global Services: Provides global managed IT support and infrastructure services.
1+ YOE1-3 years helpdesk/desktop support experience, Windows and Mac support, onboarding/offboarding, networking and printing knowledge, ability to lift 20-50 lbs, use hand tools; CompTIA A+/Network+/Security+ or equivalent.
SpiderRock: Provider of algorithmic trading and financial risk management software.
Associate or bachelor in IT or equivalent experience; experience with Microsoft Windows and Mac OSX, hardware servicing, account management, ticketing systems, and strong written/oral communication.
Comark: Manufacturer of ruggedized edge computing and display solutions.
3+ YOE3+ years IT support experience; skills with Microsoft technologies (AD, Group Policies, Office 356, Exchange, Hyper-V), networking (TCP/IP, DHCP, DNS), firewalls, routers, Meraki, Sophos, ConnectWise/Kaseya, VPNs, and remote support.
Microsoft Windows, MacOS, AD, Group Policies, Office 356, Exchange, Microsoft Hyper-V, TCP/IP, DHCP, DNS, VPNs, Remote Desktop Services, Cisco, SonicWALL, Sophos, Meraki, ESET, MalwareBytes, ConnectWise, Kaseya
Tempus AINASDAQ: TEM: Builds a data platform for AI-powered precision medicine diagnostics.
2+ YOE2+ years IT experience, associate degree or equivalent, proficiency supporting macOS and Microsoft Windows, experience with ServiceNow/Zendesk, Google Workspace, Okta, and endpoint/device support.
ServiceNow, Zendesk, Microsoft Windows, macOS, Microsoft Active Directory, Okta, Google Admin, MDM, VOIP, Apple TV, Mac Mini, Crestron, Google Workspace, Slack, Dropbox, Microsoft SCCM, PowerShell, Python
Sterling Labs: Provides environmental laboratory and field sampling services.
Associate degree in IT/CS, proven IT technician experience, proficiency with Microsoft/Apple/Android devices, ability to support LIMS, strong problem-solving and communication skills, able to lift 40 lbs.
The Chicago School: Nonprofit university providing professional degrees in psychology and health sciences.
2+ YOEBachelor's or equivalent, 2+ years desktop/call center support, experience with AV/classroom tech, Windows 11 and macOS support, Active Directory/Entra ID, basic networking, incident logging, ability to lift 50 lbs.
The Community Solution Education System: Provides shared administrative services for a network of universities.
2+ YOEProvide onsite IT and AV support for faculty, staff, and students; troubleshoot hardware/software; manage users/devices with Active Directory/Entra ID; log incidents; bachelor's degree or equivalent; 2+ years desktop/call-center support.
Lead IT Support Technician (Level 2) – Network, Desktop & Data Center
Chicago, Illinois, United States
OnsiteFull Time
New Era Technology: Global provider of end-to-end technology and managed IT solutions.
5+ YOE5+ years technician experience preferred; strong troubleshooting for network, desktop, server, and data center hardware; experience with Windows, Mac OS, Microsoft Office 365, Cisco, Arista; strong communication and documentation skills.
Windows, Mac OS, Microsoft Office 365, Cisco, Arista, PuTTY
NOW Health Group: Manufactures and distributes natural health products and supplements.
5+ YOE5+ years help-desk/IT support experience, computer science coursework or equivalent, broad end-user computing and Citrix experience, strong communication and troubleshooting skills.
Citrix, Webex, Jabber, Microsoft Office 365, Active Directory, Cisco VoIP, Service Now, WAN/LAN, PC, Mac
Geneva Trading: Global proprietary trading firm specializing in listed derivatives markets.
1+ YOE1+ year hardware experience; strong Windows skills; troubleshooting, log analysis, and desktop support experience; ability to set up desks/workstations, support AV and phone systems, manage accounts, and script with PowerShell (preferred).
Windows, Windows Server, Mac, PC, PowerShell, GPU, CPU, Memory
LifeStance HealthNASDAQ: LFST: Provides outpatient mental health services both in-person and virtually.
1+ YOEProvide first- and second-level IT support for Windows/macOS, configure and install devices, manage accounts in Active Directory/Microsoft 365, document tickets, and assist onboarding; 1–3 years help desk experience.
Windows 10, Windows 11, macOS, Microsoft 365, Active Directory, Exchange, VPNs, TeamViewer, RDP, ServiceNow, Jira, Zendesk, Zoom, Microsoft Teams, Google Meet, Intune, SCCM, JAMF, ManageEngine
Scion Group: Owns and operates off-campus student housing communities.
Provide first-line IT support for Windows/macOS and Microsoft 365, triage and dispatch tickets, troubleshoot hardware/software/network issues, and perform basic admin tasks (Active Directory, Office 365, DeepFreeze, JAMF).
Windows, macOS, Microsoft 365, Office 365, Active Directory, DeepFreeze, MDM (JAMF), iOS, Android
HH Global: A tech-enabled creative production and marketing procurement partner.
1+ YOE1-3 years IT helpdesk experience; support Windows/macOS/iOS/Android; administer Microsoft Entra ID and Microsoft InTune; familiarity with Microsoft 365, networking (TCP/IP,DNS,DHCP,VPN,Wi-Fi); strong communication and problem-solving skills.
Microsoft Entra ID, Microsoft InTune, JAMF, Microsoft 365, Windows 11, Apple macOS, iOS, Android, Active Directory, Group Policy, TCP/IP, DNS, DHCP, VPN, Wi-Fi
Ball Horticultural Company: Breeds and distributes flower seeds and plants worldwide.
1+ YOE1–2 years help desk or desktop support experience or technical training; knowledge of Windows, Microsoft 365 apps, hardware, printers, mobile OS; strong customer service and troubleshooting skills.
Windows, Microsoft 365, Outlook, Teams, OneDrive, macOS, Android, iOS