Imagineeer: Provides federal AI modernization and systems integration services.
2+ YOEMust be a U.S. citizen eligible for Public Trust clearance; 2+ years customer service; 1–3 years experience with Windows, Mac, network troubleshooting, and re-imaging; knowledge of Active Directory and Office 365; high school diploma required.
Windows 10, MacOS, iOS, Android, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Linux, Adobe, TCP/IP
Imagineeer: Provides AI and data modernization services to federal agencies.
2+ YOE2+ years customer service experience; 1–3 years supporting Windows, Macintosh, Linux, networking and imaging; familiarity with Active Directory, Office 365, Teams, mobile device support; high school diploma and ability to obtain Public Trust clearance.
Windows 10, Macintosh, Linux, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Adobe, iOS, Android, TCP/IP, VoIP, BIOS
Hemmersbach: Global provider of IT infrastructure and field services.
2+ YOE2+ years IT support experience, customer-facing skills, Windows and Mac OS familiarity, ability to troubleshoot independently, ITSM and asset management experience preferred, lift up to 50 lbs, A+ or Network+ preferred.
LCG: Technology consulting and IT services for federal government agencies.
3+ YOEMinimum 3 years desktop/end-user IT support (including 1 year mac troubleshooting); experience with Windows/macOS, Office 365, Adobe, ServiceNow, BigFix/JAMF; ability to obtain Public Trust clearance; Bachelor's in IT or equivalent.
Microsoft Windows 10/11, macOS, Microsoft Office 365, Adobe Acrobat DC, ServiceNow, BigFix, JAMF, BitLocker, FileVault, Cylance, Bomgar, Active Directory, PIV/CAC, Microsoft Teams, Zoom, USGCB, CIS benchmarks, NIST 800-88
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOETroubleshoot integrated computer systems, 1+ year OS support (Windows/Mac/Linux), strong customer service, ability to lift 49lbs and stand/walk up to 12-hour shifts, and travel locally to support facilities.
Cecil College: Public community college providing associate degrees and workforce training.
High school diploma required (associate preferred). Experience with Windows and Mac, Microsoft Office, basic networking hardware, strong troubleshooting and customer service skills. A+ certification and Canvas knowledge preferred.
Europe or Africa or United States or Alabama or Arizona or California or Colorado or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Massachusetts or Maryland or Michigan or Missouri or Mississippi or Montana or North Carolina or New Jersey or New Mexico or New York or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin
$61k-$75k/yrRemoteFull Time
TechSoup: Provides technology resources and validation services to global nonprofits.
4+ YOERequires 4–6+ years in systems operations and IT support, Microsoft 365 and Intune administration, Windows/macOS support, security and identity troubleshooting, documentation, and strong communication.
Windows, macOS, Entra ID, Azure AD, Microsoft 365, Microsoft Outlook, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Intune, Microsoft Autopilot, Microsoft Defender, Cisco Secure Endpoint, Cisco Umbrella, Cisco AnyConnect, Microsoft Exchange Online, Microsoft PowerShell, Microsoft Purview, Microsoft Power Automate, Microsoft Copilot Studio, Active Directory, Exchange, Druva, Box, DocuSign, Adobe, AWS, GDPR, MFA
Senior IT Customer Support Analyst, Desktop Support
Arlington or Columbia or Washington or Beavercreek
OnsiteFull Time
KBRNYSE: KBR: Provides engineering, technology, and professional services for global markets.
5+ YOE5+ years enterprise desktop support experience, bachelor\u0002s or equivalent, Tier 2/3 Microsoft-based support, leadership/mentoring experience, advanced troubleshooting across Windows/Microsoft 365/macOS, networking and printing expertise.
Microsoft Windows, Microsoft 365, Microsoft Teams, macOS, VDI, SAP
Vireo HealthCSE: VREO: Produces and sells medical and adult-use cannabis products.
Requires a bachelor's degree or equivalent experience, strong troubleshooting skills, and working knowledge of Windows, macOS, Android, Microsoft 365, networking, identity, endpoint, and support systems.
Azure, Microsoft 365, Microsoft SharePoint, Microsoft OneDrive, Microsoft Teams, Active Directory, Group Policy, Single Sign-On (SSO), Microsoft Exchange, Windows, Android, macOS, TCP/IP, DNS, DHCP, VPN, RMM, Intune, JAMF
Lynk Global: Enables direct satellite-to-phone connectivity for standard mobile devices.
2+ YOE2–4 years end-user technical support experience; Windows 10 and macOS proficiency; Active Directory, Office 365, MDM, and Microsoft Office skills; CompTIA A+ or equivalent; strong communication.
Windows 10, macOS, Active Directory, Group Policy, Microsoft Office 365, ESET, ManageEngine, Microsoft Intune, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, PowerShell, AWS
Simon Pearce: A maker and retailer of handcrafted glass and pottery focused on timeless, functional design.
3+ YOE3+ years helpdesk/IT support experience, bachelor’s degree in CS/IT or equivalent experience, proficiency with Windows, MacOS, Google Suite and Cloud Radial, strong communication and problem-solving skills, ability to travel to company sites.
Personified: Managed IT and cybersecurity for progressive and non-profit organizations
2+ YOE2+ years helpdesk or 3+ years customer-facing/sys-admin experience, proficiency with Google Workspace, Microsoft 365, macOS/Windows, ticketing/Slack support, strong customer service and troubleshooting skills, willingness to travel to client sites in the DMV.
Google Workspace, Microsoft 365, Slack, Zoom, Dropbox, Adobe Creative Cloud, 1Password, LastPass, macOS, Windows, ChromeOS, iOS, Android, EDR, UEM
Technical IT Support Specialist - Staff (Job 1406)
Bethesda, Maryland, United States
$57k-$61k/yrOnsiteFull Time
DLHNASDAQ: DLHC: Provides health and national security solutions for federal agencies.
4+ YOEExperience supporting Windows, macOS, Linux; ServiceNow and Microsoft Office proficiency; 4+ years technical support (or equivalent experience); strong customer service and communication; ability to obtain Public Trust clearance.
Windows 10, Windows 11, macOS, Linux (Ubuntu), Microsoft Office, ServiceNow, Active Directory, MobileIron, Ivanti
TenableNasdaq: TENB: Provides cybersecurity software to identify and prioritize digital risks.
2+ YOEBachelor's degree in a technical field or equivalent experience, 2+ years in networking and systems administration, enterprise technical support experience, security knowledge, strong analytical and communication skills.
TCP/IP, Linux, Unix, macOS, Windows, Nessus, JIRA, Salesforce, Zendesk, Splunk, ElasticSearch, SQL, Oracle, MySQL, MSSQL, VMWare, Hyper-V, Amazon AWS, Microsoft Azure, Docker, DISA, HIPAA, CIS, ISO 27001, Wireshark, PCAPs, Large Language Models (LLMs)
American Pest: Professional pest control services for residential and commercial properties.
1+ YOERequires Azure, Azure AD, and Office365 administration experience; MDM, Microsoft Office, Windows, networking, cybersecurity, PowerShell, remote desktop, and help desk software experience. A bachelor's degree and 1-3 years of IT experience are preferred.
Microsoft Azure, Azure AD, Office365, Microsoft Office, Windows, PowerShell, Android, Apple, Mobile Device Manager, remote desktop applications, help desk software, wireless networks
FusionTek: Provides managed IT, cybersecurity, and custom software development services.
CompTIA A+ or Network+ required (obtainable within 6 months). Strong Windows/macOS and Windows Server skills, networking and cloud familiarity, Autotask ticketing experience, strong communication and ability to mentor technicians.
Windows 10, Windows 11, macOS, Windows Server 2016, Windows Server 2019, Windows Server 2022, SonicWall firewalls, Datto Networking, SharePoint, Microsoft 365, Intune, Azure, AWS, Datto BCDR, SaaS Backup, VOIP, Microsoft Teams, Autotask
Behavioral Framework: Provides applied behavior analysis therapy for children with autism.
Must be a BCBA licensed in Maryland with a master's in ABA/psychology or related, experienced with VB, VB-MAPP, ABLLS/AFLS, able to supervise technicians, provide parent training, travel to client homes, and perform physical tasks.
GDITNYSE: GD: Delivers IT and mission services to government agencies.
5+ YOE5+ years technical support for VIPs; Windows/Mac/Linux and mobile expertise; MDM experience; security compliance and patching; strong communication and rapid decision-making.
Apple iOS, Endpoint Security, Mobile Device Management (MDM), Trellix ePO, BigFix, JAMF, Ivanti, MobileIron, Spok Suite, Microsoft Intune, Microsoft Defender for Endpoint (MDE), Microsoft Defender Antivirus (MDAV), Windows 11, Apple macOS, Linux/UNIX, iOS, Android
Optimal Networks: Provides managed IT services and strategic technology consulting.
2+ YOE2+ years help desk/IT support experience, CompTIA A+ and high school diploma/GED required. Proficiency with Windows/macOS, Microsoft 365, Active Directory/Azure AD, remote support tools, and ITSM; strong communication and troubleshooting skills.
Windows, macOS, Microsoft 365, Windows 365, Microsoft Office, Microsoft Excel, Active Directory, Azure AD, Okta, ITSM, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, TCP/IP, MFA