1mo
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MAC Support Technician
Washington, District of Columbia, United States
HybridFull Time
3+ YOE3+ years supporting macOS and iOS in enterprise environments; JAMF administration; Office 365/Office Suite, OneDrive, Teams, Outlook troubleshooting; enterprise networking, remote and onsite end-user support.
macOS, iOS, Windows, JAMF, Office 365, Microsoft Office Suite, Microsoft OneDrive, Microsoft Teams, Microsoft Outlook
3d
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Mac Support Engineer
Ashburn, Virginia, United States
OnsiteFull Time
1+ YOESupport and administer macOS enterprise environments using Jamf and other management tools; deskside support, macOS imaging/patching, AD/PIV auth, scripting, and security hardening. US citizenship and ability to obtain Public Trust required.
Jamf Pro, Jamf, Microsoft Intune, Active Directory, ServiceNow, Beyond Trust Remote Support, M365, MS Active Directory
3w
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MAC OS Engineer Team Lead
Arlington, Virginia, United States
OnsiteFull Time
5+ YOEHigh school diploma, 5+ years experience, DoD IAT Level II required, DoD Secret clearance required, macOS/iOS enterprise administration, MDM (JAMF, Intune, Workspace ONE), DISA STIGs and RMF, scripting and automation, vulnerability remediation and ACAS support.
macOS, iOS, JAMF, Intune, Workspace ONE, Active Directory, ACAS, DISA STIGs, RMF
1mo
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PC/Mac Desktop Support Specialist
Rockville or Bethesda
$40k-$48k/yr OnsiteFull Time
2+ YOE2+ years customer service experience; 1–3 years supporting Windows, Macintosh, Linux, networking and imaging; familiarity with Active Directory, Office 365, Teams, mobile device support; high school diploma and ability to obtain Public Trust clearance.
Windows 10, Macintosh, Linux, Active Directory, Microsoft Office 365, Microsoft Teams, OneDrive, Adobe, iOS, Android, TCP/IP, VoIP, BIOS
2w
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Workplace Support Technician
Rockville, Maryland, United States
OnsiteFull Time
2+ YOE2+ years IT support experience, customer-facing skills, Windows and Mac OS familiarity, ability to troubleshoot independently, ITSM and asset management experience preferred, lift up to 50 lbs, A+ or Network+ preferred.
Windows, Mac OS, ServiceNow
3w
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Technology Support Analyst
Washington, District of Columbia, United States
$80k-$90k/yr OnsiteFull Time
3+ YOEMinimum 3 years related experience, high school diploma or equivalent, strong customer service, knowledge of Windows/Mac, Citrix, Microsoft Office, NetDocuments, mobile devices, hardware troubleshooting and AV support.
Microsoft Office Suite, Citrix, Windows, Mac, NetDocuments, iPhone, DTE, Litera ChangePro, Outlook, Excel, PowerPoint
1mo
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Desktop Support Specialist ( Mid-Level)
Washington, District of Columbia, United States
OnsitePart Time
Part-time, on-site desktop support for DC government supporting ~500 users. Requires PC/Mac support, printer/scanner support, Windows 10/11, Microsoft Office/O365, Service Now and QuickBase familiarity, and IT certifications.
Service Now, QuickBase, Microsoft Office 2013, Microsoft Office 2016, Microsoft 365 (O365), Adobe, Microsoft Project, Microsoft Visio, McAfee, Windows 10, Windows 11, Macs
3d
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Event Support Technician
Washington, District of Columbia, United States
$65k-$75k/yr OnsiteFull Time
1+ YOE1-3 years live event or desktop/technical support experience; working knowledge of Windows/Mac, network devices, broadcast A/V signal flow; ability to lift 50 lbs and work nights/weekends/holidays.
Windows, Mac, video router, video switcher, broadcast camera, RF infrastructure, network switch, ticketing system, printer, scanner
1d
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IT Support Specialist 1
New Carrollton, Maryland, United States
OnsitePart Time
1+ YOEHigh school diploma or equivalent; 1+ year helpdesk/technical support experience; Windows and Mac OS knowledge; Microsoft 365 support; remote troubleshooting and ticketing experience; strong customer service and problem-solving; basic networking concepts.
Microsoft 365, OneDrive, Teams, Windows, Mac, TCP/IP, DNS, DHCP
4d
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Technical support - (Chantilly, VA - ON SITE)
Herndon, Virginia, United States
$46k-$85k/yr OnsiteFull Time
2+ YOE2 years field support experience, hardware/software troubleshooting for Windows/Mac/iOS/Android, imaging/SCCM, Active Directory, VPN and printer support; able to lift 45 lbs and provide customer-facing service.
Windows XP, Windows 10, Windows 11, Mac OS, iOS, Android, Active Directory, MS Office, OS365, SCCM, VPN
1mo
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Technical Support Analyst (ICT)
Washington or New York or London
$95k-$120k/yr OnsiteFull Time
5+ YOE5+ years helpdesk/desktop support experience in an ITIL environment; strong PC/Mac, networking (WAN/LAN/TCP/IP/DNS/DHCP), Microsoft 365/Office 365, Microsoft Azure (Entra, Intune), MDM (JAMF), conferencing and endpoint support skills.
Microsoft Office 365, Microsoft Exchange Center, Microsoft Azure, Entra, Microsoft Intune, JAMF, Windows 11, macOS, HP, Brother, Canon, Zoom, Microsoft Teams, Polycom, Neat, Microsoft Authenticator, WAN, LAN, TCP/IP, DNS, DHCP
1mo
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Technology Support Specialist
Washington, District of Columbia, United States
$60k-$70k/yr OnsiteFull Time
2+ YOE2+ years technology support experience; working knowledge of Microsoft Intune/MDM, Google administration/G-Suite, Microsoft Windows, Mac OS, Chrome devices; Zendesk ticketing; ability to lift 30 lbs; Associate's degree desirable; Microsoft and CompTIA certifications preferred.
Microsoft Intune, Zendesk, Google administration, G-Suite, Microsoft Office, Mac OS, iOS, Google Chrome, Anti-Virus, Microsoft Windows, AD, Chromebook
1mo
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Desktop Support Technician, Associate
Bethesda, Maryland, United States
$28-$32/hr OnsiteFull Time
3+ YOEMinimum 3 years desktop/end-user IT support (including 1 year mac troubleshooting); experience with Windows/macOS, Office 365, Adobe, ServiceNow, BigFix/JAMF; ability to obtain Public Trust clearance; Bachelor's in IT or equivalent.
Microsoft Windows 10/11, macOS, Microsoft Office 365, Adobe Acrobat DC, ServiceNow, BigFix, JAMF, BitLocker, FileVault, Cylance, Bomgar, Active Directory, PIV/CAC, Microsoft Teams, Zoom, USGCB, CIS benchmarks, NIST 800-88
1mo
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Senior IT Support Technician (Temp to Hire)
Washington, District of Columbia, United States
$28-$33/hr OnsiteFull Time
1.25+ YOE15+ months hands-on technical support experience; troubleshooting Windows, Mac, Chromebooks, iPads, printers, TVs, and networks; experience installing enterprise network equipment; ability to lift up to 50 lbs and travel between school sites.
MacBook, iPad, Chromebook, TV, Printer, Jira, Jira Service Management, Google Workspace, Intel NUC, Apple TV, Projector
1mo
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IT Support Associate II, Ops Tech Solutions (OTS)
Sparrows Point, Maryland, United States
$23-$37/hr OnsiteFull Time
1+ YOE1+ years supporting Windows/Mac/Linux; experience troubleshooting integrated systems; able to lift up to 49 lbs and stand/walk up to 12-hour shifts; strong customer service and problem-solving skills.
Windows, Mac, Linux, AWS
1mo
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Work Station Support Associate
Ashburn or United States
$60k-$93k/yr HybridFull Time
3+ YOEBachelor's degree or 3+ years relevant experience; scripting fundamentals (PowerShell, Bash, Python); Windows, Mac OS, Microsoft 365, ServiceNow familiarity; strong customer service and troubleshooting skills.
Windows, Mac OS, iOS, Android, Microsoft 365, PowerShell, Bash, Python, ServiceNow, Copilot, ITIL
4d
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Central Support
New York or Chicago or Florida or New Jersey or Pennsylvania or Connecticut or Massachusetts or Washington
$69k-$72k/yr FieldFull Time
2+ YOEAssociate degree (Bachelor's preferred),2+ years IT/support experience,Freshservice experience,cybersecurity fundamentals,AI exposure,CCNA advantageous,ability to lift 35 lbs and travel ~70%.
Windows, macOS, Datto RMM, IRU, Freshservice, Toast POS, Cisco Meraki, VPN, Verkada, Bitwarden, Google Workspace, Google Admin, Microsoft 365, Claude AI, Gemini, Fofana, Otter
1mo
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Desktop Support
Rosslyn, Virginia, United States
$47/hr OnsiteFull Time
5+ YOESecret clearance required. Bachelor's in IT/CS or equivalent experience, 5 years desktop support experience, proficiency with Windows/macOS/mobile OS, networking (TCP/IP, DNS, VPN), ITSM (ServiceNow/Remedy), imaging tools (SCCM, Intune, MDT); relevant certifications desirable.
Windows, macOS, Microsoft Office 365, ServiceNow, Remedy, SCCM, Intune, MDT
3w
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Audio-Visual and Conferencing Support Technician (Job 1392)
Bethesda, Maryland, United States
$75k-$80k/yr OnsiteFull Time
3+ YOE3+ years technical problem-solving, bachelor’s or equivalent, 1+ year AV/conferencing support, ability to obtain Public Trust clearance, ServiceNow and Windows/Mac knowledge preferred.
Microsoft Teams Room (MTR), Logitech Rallybar, ServiceNow, Windows, Apple Macintosh
1w
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Deskside Support Lead
Washington, District of Columbia, United States
OnsiteFull Time
8+ YOEHigh School diploma,8+ years supervisory IT support experience,ability to obtain Public Trust (U.S. citizen or green card),experience with Active Directory,Microsoft Office Suite,Google Workspace for Enterprise,Bomgar,VPN,SCCM,VTC,Zoom,advanced troubleshooting skills,and HDI Technical Support Professional certification within 6 months.
Active Directory, Microsoft Office Suite, Google Workspace for Enterprise, Bomgar, VPN, SCCM, VTC, Zoom, Office 365, Thin Client, Windows, Windows 11, MAC OS