499,134 managed service jobs at 47,644 companies in United States
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Global Managed Service Program Lead
Santa Clara, California, United States
$134k-$307k/yrOnsiteFull Time
Pure StorageNYSE: PSTG: Provides all-flash enterprise data storage and management solutions.
10+ YOE10+ years in partner programs/channel or go-to-market roles; experience designing and operationalizing managed service programs; strong analytical, cross-functional influence, and communication skills.
Infor: Provides industry-specific cloud enterprise software for global businesses.
Proven experience scaling and monetizing managed-service portfolios for global organizations, ERP/SaaS background, service offering commercialization, SLA and ITIL governance, AI/automation application, and executive stakeholder management.
Tailored Brands: Omnichannel retailer of menswear, formalwear, and tailored clothing.
2+ YOE2+ years in IT service management or vendor management, experience with MSPs, strong ITIL knowledge, proficiency with Ivanti or ServiceNow, analytical and stakeholder management skills, and experience driving process improvement and automation.
Gothenburg or United States or Canada or United Kingdom or Germany or France or Ireland or Italy
HybridFull Time
BouyguesEuronext Paris: EN: Diversified industrial group focused on construction, energy, and telecommunications.
10+ YOE10+ years in service management or IT operations, experience leading managers and driving transformation, strong stakeholder and communication skills, ServiceNow and ITSM experience, platform and automation mindset.
Bertelsmann: Global media, services, and education conglomerate.
4+ YOEBachelor's degree, 4+ years in SaaS service delivery/managed services or customer operations, experience managing service portfolios, implementation/post-go-live exposure, familiarity with service delivery frameworks and KPIs.
Arvato Systems: Provides IT consulting, software development, and managed IT services.
4+ YOEBachelor's degree, 4+ years in SaaS service delivery/managed services, experience with service delivery frameworks, KPIs, consultative engagement, and technical acumen with integrations/APIs.
Rimini StreetNASDAQ: RMNI: Provides third-party support and managed services for enterprise software.
15+ YOE15+ years leadership in application managed services; proven ability to scale global AMS; strong profitability and client outcomes focus; experience with automation/AI.
Meriplex: Provides managed IT, cybersecurity, and cloud infrastructure services.
5+ YOE2+ Mgmt5+ years IT support/managed services experience, 2+ years leading technical teams, strong incident/escalation management, stakeholder communication, and technical leadership skills.
Deloitte: Provides professional audit, consulting, advisory, and tax services.
6+ YOE2+ MgmtBachelor's degree,6+ years consulting/ERP experience,2+ years leading teams,2+ years with Oracle Cloud ERP,knowledge of IT service management,ability to travel ~30%,must be authorized to work in the US.
Feathr: Marketing and fundraising platform for nonprofit organizations.
2+ YOE4+ Mgmt4+ years managing direct reports, 2+ years customer-facing service delivery, MarTech/SaaS or agency background, proven systems-building and escalation ownership, hiring and performance management experience.
5+ YOE5+ years in Customer Success, technical account management, security consulting, or SOC operations; strong XDR/SIEM/SOAR knowledge; excellent communication and analytical skills; bachelor’s in CS or information security.
Cherre: Real estate data management and intelligence platform.
6+ YOE6+ years in real estate data management or managed services; team leadership; strong knowledge of property-level financial data, data submission workflows, provider management, SLA/ticketing operations, and a tech-forward approach including AI and automation.
VeraLogics: IT services firm specializing in managed SAP and cloud solutions.
Proven experience leading SAP support or managed services teams, hands-on SAP troubleshooting/configuration, familiarity with SAP modules and hosting, experience with FreshService/ServiceNow, ITIL/service delivery knowledge, and strong communication and client-management skills.
Imprivata: Provides digital identity and security management for healthcare organizations.
5+ YOE1+ MgmtBachelor's degree,5+ years in healthcare IT/privacy/compliance or data analytics,1-3 years managing teams,knowledge of HIPAA/HITECH/GDPR,analytics and performance management,excellent communication and leadership.
ZBeta: Provides physical security design, consulting, and managed technology services.
15+ YOE5+ Mgmt15+ years leadership in physical security consulting/managed services, 5+ years senior management, bachelor’s or equivalent, strong financial and operational acumen, executive client relationship experience, and Microsoft Office proficiency.
Microsoft Word, Microsoft Excel, PowerPoint, Microsoft Teams, Microsoft OneNote, Microsoft Visio
Plante Moran: Provides professional accounting, tax, consulting, and wealth management services.
5+ YOE1+ MgmtBachelor's degree in Computer Science/IT/Business, 5-10 years in IT services or managed services, strong leadership, ITIL knowledge, and IT certifications.
CRM software, IT service management tools, Microsoft Windows, Networking