1mo
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Dedicated Support Engineer
New York City or Seattle or San Francisco or Little Rock
$93k-$141k/yr HybridFull Time
2+ YOE2–5 years in ad tech/marketing or software support; strong customer communication; SQL familiarity; bachelor's in CS/engineering/math or equivalent experience; able to manage ticket queues and improve customer outcomes.
SQL
1w
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AI Support Engineer, Biosciences - San Francisco
San Francisco, California, United States
$180k-$260k/yr HybridFull Time
8+ YOE8+ years in technical support or related roles; familiarity with life sciences workflows; enterprise support experience with APIs, access and environment configuration; strong troubleshooting and playbook-building skills.
ChatGPT, Codex, APIs
4d
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Senior IT Support Engineer
Mountain View, California, United States
$80k-$100k/yr OnsiteFull Time
5+ YOE5+ years IT experience as a top-level escalation point; deep hands-on admin of Okta, Google Workspace, Jamf Pro, Rippling, 1Password and Jira Service Management; Notion documentation; automation with Zapier; mentoring and process ownership.
Okta, Google Workspace, Jamf Pro, Rippling, 1Password, Jira Service Management, Notion, Zapier, Slack
4d
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Head of Support Engineering
San Francisco, California, United States
$205k-$250k/yr OnsiteFull Time
Proven support leadership for technical B2B products, strong fluency with OAuth/SSO/SAML, APIs, cloud deployments, SLAs, automation and debugging, experience building support processes and tooling.
MCP, Okta, OAuth, SSO, SAML, APIs, Pylon, AWS, Azure, LangChain, LlamaIndex
3w
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Principal Customer Services Program Manager
Santa Clara, California, United States
$240k-$380k/yr OnsiteFull Time
15+ YOEBachelor's or equivalent in engineering, 15+ years supporting hyperscale/cloud data centers with program management expertise, experience with field service operations, hardware deployment, and spares/logistics.
Salesforce/SFDC
1w
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Project Engineer II
Pleasanton, California, United States
$93k-$119k/yr OnsiteFull Time
3+ YOESupport project managers with scheduling, submittals, change orders, procurement, document control, job closeout, and site coordination. Requires 3+ years project engineering experience and strong customer service skills.
2mo
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Manager, Support Engineering
New York or San Francisco or Buenos Aires or London
$150k-$220k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years in technical support/customer engineering with 2+ years managing engineers; experience building support at high-growth SaaS/AI companies; hands-on troubleshooting of integrations and on-call/24/7 coverage design.
Cloudflare, Vercel, WordPress, Sanity, Contentful, Slack
1mo
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Senior Manager, Premium Services
Palo Alto or New York City or Toronto or Austin or Vancouver or Sydney or Gurugram or Tel Aviv or Dublin or Buenos Aires
$140k-$275k/yr HybridFull Time
8+ YOE8+ Mgmt8+ years managing technical support/customer-facing engineering teams; strong operational excellence, people development, and technical troubleshooting across database and distributed systems; project leadership and KPI-driven decision-making.
MongoDB, MongoDB Atlas, Tableau, AWS, Google Cloud, Microsoft Azure
2mo
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Product Support Inspection Specialist
San Leandro, California, United States
$36-$42/hr OnsiteFull Time
3+ YOEExperience in heavy equipment or automotive service; Excel skills; strong time management; customer service; translate inspection data; CAT Inspect familiarity preferred.
Microsoft Excel, Cat Inspect
2w
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Senior Software Engineer, Snowpark Container Service
Bellevue or Menlo Park
$200k-$288k/yr OnsiteFull Time
7+ YOE7+ years building large-scale distributed systems; strong CS fundamentals; hands-on Java, C++, or Go; experience with Kubernetes, OCI, and multi-cloud (AWS/Azure/GCP); ability to operate and support production services.
Snowpark, Kubernetes, OCI, AWS, Azure, GCP, Java, C++, Go
3w
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Associate Manager, Field Services (West)
Denver or Phoenix or Tucson or Anaheim or Huntington Beach or Los Angeles or Sacramento or San Diego or San Francisco or San Jose or Valencia or Las Vegas or Reno or Spokane or Seattle
$85k-$162k/yr FieldFull Time
5+ YOE1+ MgmtAssociate degree in engineering/STEM,5+ years field service/technical support experience,1+ year leadership experience,valid driver’s license and reliable vehicle,ability to travel up to 75%.
2mo
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Director, Support & Field Service
Fremont, California, United States
$180k-$210k/yr OnsiteFull Time
5+ YOESenior-level leader in field service/technical support; manages technicians/field engineers; EV charging systems experience; vendor mgmt; cloud service platforms.
Cloud-based service management platform, AC Level 2 charging, DC fast charging
1mo
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VP, Technical Support Engineering - Agentforce and Data 360
Indianapolis or Chicago or New York City or Atlanta or Austin or San Francisco
$222k-$390k/yr HybridFull Time
15+ YOE10+ Mgmt15+ years in technical support, 10+ years in senior management with executive leadership of leaders; experience scaling mission-critical support programs; strong data, stakeholder influence, and executive communication skills.
Salesforce
1mo
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Senior Manager, End User Services – North America
Fremont or North America
$180k-$195k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's in IT/CS/Engineering or equivalent; 10+ years in end-user computing or IT operations; 5+ years leading support teams; deep hands-on experience with Microsoft 365, Entra ID/Active Directory, Intune, NinjaOne, Okta, collaboration platforms, and PowerShell.
Microsoft 365, Microsoft Exchange Online, Microsoft SharePoint Online, Microsoft OneDrive, Microsoft Teams, Microsoft Entra ID, Microsoft Azure AD, Microsoft Active Directory, Microsoft Intune, NinjaOne, NinjaOne RMM, Okta, Zoom, Zoom Rooms, Teams Rooms, Box Enterprise, Windows, macOS, PowerShell, ITSM, ServiceNow, Jamf, Druva, Audio Visual (AV)
5d
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Energy Analyst (6347C), Facilities Services - #87763
Berkeley, California, United States
$102k-$190k/yr HybridFull Time
Manage and validate utility billing and meter data, administer EnergyCAP, analyze utility consumption and costs, support recharge billing and forecasting; strong Excel and data analysis skills required.
EnergyCAP, SitelogIQ, Obvius, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
4d
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Service Desk Engineer (IS Client Systems Specialist I) Open and Promotional
San Mateo County, California, United States
$109k-$136k/yr OnsiteFull Time
1+ YOEMinimum 1 year technical customer support experience; experience with Windows, iOS/Android, ServiceNow, Active Directory/Okta, PowerShell, networking, Microsoft 365 and endpoint management; strong communication and customer service skills.
ServiceNow, Microsoft 365, Azure/Entra, Active Directory, Okta, PowerShell, DNS, DHCP, Zscaler, Global Protect, VLAN, Microsoft Intune, SCCM, Outlook, Teams, OneDrive, SharePoint, Windows
2w
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years enterprise SaaS experience, 5+ years people leadership; proven enterprise implementations; strong APIs/integrations, SQL/JSON/XML, Python; HR Tech (ATS/HRIS) experience and executive stakeholder management.
APIs, ATS, HRIS, SQL, JSON, XML, Python
2w
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Cost Manager
San Francisco, California, United States
$93k-$130k/yr OnsiteFull Time
4+ YOEProvide cost management services including invoice validation, cost forecasting, change management, procurement support, earned value, and value engineering; people management experience required.
Microsoft Excel
2w
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Director, Technical Support Engineering ( HR AI Platform Startup)
Santa Clara, California, United States
HybridFull Time
10+ YOE5+ Mgmt10+ years in enterprise SaaS or implementations, 5+ years leadership, experience with APIs, integrations, SQL/JSON/XML and scripting (Python); strong stakeholder and executive communication.
APIs, SQL, JSON, XML, Python
2w
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AGS Regional Operations Manager
Boise or Hillsboro or Santa Clara
$140k-$193k/yr OnsiteFull Time
Forecast financial and manpower needs, manage startups and warranty/service operations, hire/train customer engineers, ensure customer satisfaction and safety, and support regional business growth.
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